My iPhone battery started playing up after 6 months of normal operation, the phone would cut out despite having a good charge, and then reboot! I took the phone in and had a new battery fitted in unde... See more
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One is welcomed and treated really well. We had a problem with a new ipad which would not switch on. We took it to ILab to sort it out. Went home and when I tried to log in, it just refused my instr... See more
I was given an Ipad Air 2 but it was locked into the previous owners new ipad. Both myself and the previous owner called into the ilab in Barnstaple and my problems was solved in a very efficient and... See more
So Elderly friendly Over the years I lab have been my first stop with i phone repairs. Always quick and friendly. They have also given me extra time to explain software issues and how to rectify th... See more
Company details
Written by the company
Mobile Phone Repair Shop
Contact info
60 High Street, EX31 1JB, Barnstaple, United Kingdom
- 01271 323036
- store@theilab.co.uk
- theilabrepairs.co.uk
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The most helpful people ever
The most helpful people ever. New phone sorted ! Thank you 😊
Firstrate service
Firstrate service, diagnosed problem immediately and fixed it while I was in the shop. I will now only go to this shop.
Very professional service from the ilab…
Very professional service from the ilab team. They've helped me out lots with my families phone issues. Super efficient service and value for money. Best on the Barnstaple high street by far.
Excellent service would highly recommend
Excellent service would highly recommend
Best staff you could possibly ask for…
Best staff you could possibly ask for experienced, polite humble and will go the extra mile.
Keep up the good work ILAB
Fantastic service
The ilab continues to give me service above and beyond any other retailer I visit. Always friendly impartial advice and never trying to upsell more expensive versions!
Friendly staff save me time uploading…
Friendly staff save me time uploading new photo thank you
Thought I was down and out but Ilab…
Thought I was down and out but Ilab came to my rescue - fantastic quick service
Very knowledgeable and helpful…
Very knowledgeable and helpful ,recommended
Have visited the Ilab twice & purchase…
Have visited the Ilab twice & purchase a Phone & IPad recently. The service from Matt & his colleague, were a pleasure to buy both Items. The knowledge & professional service was shown on both occasions. Would highly recommend their business to anyone. Thank you again. Ricky.
The service I received was excellent
The service I received was excellent. Very obliging man.john was very helpful
Helpful, professional, kind
So helpful, so professional, so quick and so kind. Cannot rate them too highly, and also gave great advice as well as fixing my phone - second time using them and just as good service as the first time. Love these guys!
Great service and price
The guys were very knowledgeable and helpful and replaced my iPhone battery in about 40mins at an excellent price too.
Outstanding Local Phone repair services.
I used to dread phone issues, thinking I'd be without my device for weeks, dealing with my mobile provider.
The I Lab completely changed that! They offer such a fantastic local repair service - Super Quick turnaround and even have a range of reasonably priced handsets for sale should yours be unpreparable, we've just purchased our sixth handset from their, I would recommend without hesitation their services to family and friends.
I can’t fault them
I can’t fault them. They gave me advice on iPad that I didn’t purchase from them but had problems with. No charge. Friendly and helpful. I would buy from them.
Excellent service
Excellent service. We tried a couple of other phone shops in Barnstable first who wanted to charge between £40 and £60 for the charging port not working on my iPhone . We decided to go to ilab who said it was a simple bit of fluff inside. He removed it and said no charge. It’s good to see an honest service from a business and we will definitely be returning to buy a new phone from this shop. Thank you so much for your help.
Great service
Every time I've used ilab in Barnstaple the staff have always been friendly, helpful and knowledgeable. On my last visit, Matt speedily fixed my iPhone problem. Thanks Matt, thanks ilab!
Gold standard repair service!
Another excellent service from iLab. There are lots of different repair services around but I know I can trust these guys! Their knowledge of Apple products is unsurpassed and if they can't help with the problem, they'll be honest and upfront, offering advice and other options. If they notice anything on your phone which could affect the repair, they'll point it out and let you know beforehand and no work is done without your consent. No unexpected charges here, folks! Their fair pricing means you won't be ripped off, £69 for a screen replacement with a premium screen, screen protector and case.....the phone came back to us looking brand new.
I would NOT go anywhere else, I'm truly grateful that we have these absolute wizards in Barnstaple. They're trustworthy, reliable and knowledgeable so you can bet your device is in excellent hands.
Oh, and did I mention that the staff are rather nice people too!
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