Order experience goes well as long as you are happy with what you ordered. However, if you ultimately return something because it does not work out, you get hit with a restocking fee on top of having... See more
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I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit maki... See more
Company replied
Have ordered from insolestore several times and every time the service has been fast, accurate, and efficient. Prices and selection are excellent. Website is easy to use and informative. They provide... See more
Company replied
Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad This is the second time I've ordered this insole, and it is one of my all time favorites. I have used several different versions of the Powerstep... See more
Company replied
Company details
Information provided by various external sources
The largest and best online source for shoe insoles, inserts, arch supports, orthopedic footwear, and more! With customized product recommendations from our product specialists, same-day shipment for orders placed before 2:00pm, and the largest selection of premium brands of shoe insoles and foot health merchandise, TheInsoleStore.com is your one-stop-shop to keep your feet feeling healthy and happy!
Contact info
338 S. Sharon Amity Rd. #144, 28211, Charlotte, United States
- 866-858-1294
- help@theinsolestore.com
- theinsolestore.com
3.8
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Powerstep Pinnacle PLUS Orthotic…
Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad
This is the second time I've ordered this insole, and it is one of my all time favorites. I have used several different versions of the Powerstep line in the past, always with satisfactory results, but this model is the best so far, at least according to my feet. As always the Insole Store offered the product at a very fair price, and the whole purchase process was fast and easy. I continue to be favorably impressed by this company.
August 18, 2021
Reply from TheInsoleStore.com
Thank you so much for your feedback, Johnny! We're so happy to hear that the Powerstep Pinnacle PLUS has been so helpful for you. It's great insole. We appreciate your business!
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Reply from TheInsoleStore.com
Thank you so much for your feedback, Yuki! We appreciate your business!
I have used the Insole Store for…
I have used the Insole Store for purchasing my Powerstep Pinnacle insoles for some time. They have been delivered as ordered and on time. No problems.
August 18, 2021
Reply from TheInsoleStore.com
We appreciate your feedback, Hope! Thank you so much for your business!
Good product for my needs.
August 17, 2021
Reply from TheInsoleStore.com
That's so great to hear, Stephen! Thank you for your feedback & your business!
i love the pedag inserts,excellent…
i love the pedag inserts,excellent quality,great for my need,they solved my problems and your shipping is fantastic and FAST. thank you
August 17, 2021
Reply from TheInsoleStore.com
That's so great to hear, Elena! We're thrilled that they helped so much. We appreciate your feedback & your business!
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Excellent products & service!
August 16, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Gary! We appreciate your business!
So far so good
So far so good! I places my order tonight and sure enough, this morning it was already shipped. I haven’t received my order yet, so can’t tell anything about the product!
August 16, 2021
Reply from TheInsoleStore.com
We appreciate your feedback, Marija! Thank you for your business!
Reply from TheInsoleStore.com
Thank you so much, Coach! We appreciate your feedback & your business!
Reply from TheInsoleStore.com
Thank you so much for your feedback, Russell! We appreciate your business!
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easy to use and good products
easy to use and good products. Have ordered from them before.
August 13, 2021
Reply from TheInsoleStore.com
Thank you so much for your feedback, Joyce! We appreciate your business!
They were very easy to order something…
They were very easy to order something abs the price was great abs they had exactly what I wanted will be using them again for sure
August 13, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Veronica! We appreciate your business!
quick delivery
quick delivery, free shipping was very appreciated
product seems good for my plantar fasciitis, so far
August 13, 2021
Reply from TheInsoleStore.com
We appreciate your feedback! Thank you so much for your business!
Love my Petags
Love my Petags! I didn’t know they were still out there. I’ve had a pair for many years but the print was worn. I just recently realized what it said and looked on line. I was thrilled to find them at your store!
August 12, 2021
Reply from TheInsoleStore.com
Thank you so much for your feedback, Kathy! We're so glad we were able to provide them for you. We appreciate your business!
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Quick and easy
August 12, 2021
Reply from TheInsoleStore.com
We appreciate your feedback! Thank you so much for your business!
Great delivery...high quality products
August 12, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Barbara! We appreciate your business!
I bought these for a pair of boat shoes…
I bought these for a pair of boat shoes and they’re working out pretty well. It should be noted that the insoles are very thin, so virtually no cushion. I”ll be curious to see how long they hold up.
August 12, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Robert! If you do decide that you need a thicker insole replacement than the 1.5mm Pedag Leather Insoles, Pedag also offers the Pedag Soft (2mm), Pedag Deo (2.5mm) and Pedag Magic Step (3.5mm). If you need any assistance, just let us know. We appreciate your business!
Finally found a place where you get…
Finally found a place where you get what you pay for. Finally got an insole that helped with my plantar facitis. Thanks INSOLE STORE
August 11, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Sly! We're so glad to hear that you have some relief from your plantar fasciitis. We appreciate your business!
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EASY TO ORDER AND FAST
August 11, 2021
Reply from TheInsoleStore.com
We appreciate your feedback! Thank you so much for your business!
Reply from TheInsoleStore.com
Thank you for your feedback! We appreciate your business!
Never received what I ordered
Never received what I ordered, which I ordered on June 30th
August 11, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Margie. Your order was returned to our warehouse stating you no longer lived at your shipping address. Your order was refunded in full on July 20th. We are so sorry for any confusion and will be happy to place a new order for you if you are interested. We appreciate your business! We will reach out by email as well.
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