I ordered 2 packets of collagen from this company on their website and they only sent me one packet- they never responded to my email about this error and they still owe me either money back or the s... See more
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See what reviewers are saying
Delivery was really quick received within 2 days. Noticed a remarkable difference in joint health feeling stronger in muscles too. Not really noticed any difference in skin appearance. Have only bee... See more
Company replied
Bought the bovine collagen after my hair stated falling out and someone recommended collagen. I chose intelligent health as it gave a calorie/macro breakdown and I've had it on reoccurring order for... See more
Company replied
I bought their hydrolysed collagen powder a few times now and I absolutely love it. It’s 95% protein and completely tasteless so I add a scoop to my normal protein shakes to give them a boost. I’ve... See more
Company replied
Company details
Written by the company
The Intelligent Health: Smart Supplements, Real Results At The Intelligent Health, we create expert-formulated supplements and nutrient powders that make everyday well-being simple. Our premium range — including pure Collagen Powder, CoQ10, and Epsom Salts — combines science and quality to support energy, focus, recovery, and overall health. With trusted ingredients and effective formulations, we make smarter everyday well-being easy.
Contact info
34 South Molton Street, W1K 5RG, London, United Kingdom
- Team@theintelligenthealth.com
- theintelligenthealth.com
4.0
Great
120 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Not possible to return
Packaging looks tired. Wanted to return and refund. Emailed them back to refund but no reply. No phone number to contact.
Overall poor communication and if you buy something from them, you will have to keep it as return is impossible
June 24, 2024
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They have not sent the correct order…
They have not sent the correct order and have not reported to 3 messages to correct the order
May 28, 2024
Reply from The Intelligent Health
We are so sorry about this :( your correct order is now on the way to you!
Reply from The Intelligent Health
Thank you so much for your review!
I reviewed this item already
I reviewed this item already. Product turned up damaged and opened. Complained to customer service and heard nothing back. That's £30 out of pocket for me now.
April 3, 2024
Reply from The Intelligent Health
Hi, I am so sorry that your order arrived damaged. We do our best to package our products so that they arrive safely. We also want to apologize for the significant delay in responding. We truly appreciate our customers and this is not the experience we want you to have. I have refunded the order amount and also sent you an email to follow up :)
Poor customer service, order never arrived
Poor customer service. My order never arrived, and no reply to any of my emails. I ended up having to ask my bank to refund my order.
April 11, 2024
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What customer service?
I ordered marine peptides and the tub arrived badly packaged and the seal was broken… so some of the powder had got out. I contacted the customer services and also mentioned I had photos. I’ve had no reply at all. I Iain over £30 for the tub… and can’t even use what’s left as it may be contaminated (with the broken seal). I expected a reply.
April 3, 2024
Unprompted review
Reply from The Intelligent Health
Thank you so much for your feedback and your lovely review :)
Reply from The Intelligent Health
Thank you for taking the time to review, we really appreciate it :)
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Order was dealt with very efficiently
Order was dealt with very efficiently. No delays and kept up to date at all times. Great.
January 10, 2024
Reply from The Intelligent Health
Thank you for your feedback and review :)
Have you a store at your address?
Do you have a store at this address as I can’t find it?
Can you confirm where the Epsom Salts are from and packaged?
December 22, 2023
Unprompted review
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Inadequate packaging
Inadequate packaging, pack was damaged and leaking powder. Sent email pic but had no response.
November 16, 2023
Companies integrity questionable
Companies integrity questionable, seem to hide behind various different addresses. Never return emails or telephone calls. Product not opened as it is underweight and I cannot make contact anywhere. Awaiting CC refund for faulty goods
September 28, 2023
I sent you a negative report earlier…
I sent you a negative report earlier this week due to non delivery of goods. I have spoked to a member of staff at the Post Office that informed me of the fact that they had experienced unusual vehicle breakdowns that caused the delay in deliveries. I now with draw my negative comment and will purchase your goods again in future. Regards Ivan
October 18, 2023
Reply from The Intelligent Health
HI Ivan, Thanks for saying this we appreciate you letting us know! We hope you have a great day! ☀️
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Tracked delivery arrived on date…
Tracked delivery arrived on date advised.Product as described but not used long enough to make any judgement on effects.
October 2, 2023
Reply from The Intelligent Health
Thank you for your review and we hope you are happy with the product too! ✨
Did what they said they would do.
September 28, 2023
Reply from The Intelligent Health
Thank you for your review, we try our best 💪 🥰
Good quality turmeric.
September 27, 2023
Reply from The Intelligent Health
Thank you for taking the time to review our Turmeric, its always great to hear our customers experience :)
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