The Jewellery Guy Reviews 

33
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Craig's knowledge and craftsmanship is brilliant. He turned a couple of very old rings into a beautiful new wedding ring for me and replaced a few stones in another old ring, his knowledge of the hist... See more

Rated 5 out of 5 stars

Have used Craig for two rings so far. He replaced a gem and clean my wife's engagement ring which looked sensational. He also cleaned and replated my white gold wedding ring which had gone gold. Excel... See more

Rated 5 out of 5 stars

High quality and amazing service. Craig is super knowledgeable! We brought my partners signet ring in for resizing (which couldn’t be done by another jeweller due to the finish) but this was no prob... See more

Rated 5 out of 5 stars

My first time using Craig’s services and it was such a pleasure after dealing with overpriced and snooty local jewellers. He resized an eternity ring and added a 3/4 shank to a solitaire diamond ring,... See more

Company details

  1. Jeweler

Written by the company

37 year goldsmith many of those spent in Birminghams jewellery quarter. Offering all aspects of jewellery repairs. Commissions , Handmade bespoke, remodelling Direct to trade service so fast turnaround and competitive prices


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.7

All reviews

(33)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant, won't go anywhere else now!

Craig's knowledge and craftsmanship is brilliant. He turned a couple of very old rings into a beautiful new wedding ring for me and replaced a few stones in another old ring, his knowledge of the historical technique and style of this ring was great. Will definitely go to him for all jewellery needs from now on! Pricing was very reasonable and fast turnaround time.

March 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Real craftsmanship and a genuine guy

So pleased with the beautiful pendants Craig has created. Craig is very kind and accommodating, he has many years of experience as a jeweller and his craftsmanship is superb. I had a ring, which I didn't wear, which Craig has made into a beautiful pendant. He also created an elegant and contemporary drop pendant using the stones from a broken necklace and a matching brooch. When I explained what I would like, Craig quickly made suggestions and came up with a design and plan. His communication was great throughout the process. I wouldn't hesitate to recommend Craig for jewellery repairs, alterations or to create something new. Thank you Craig.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Engagement ring repair

Craig breathed life back into my damaged engagement ring which needed repair and a good clean too.
I’m so happy with the work he carried out.Its clear to me that the care and passion for his work is nothing short of perfection.Im going nowhere else in the future.Thank you Craig I’m eternally grateful.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Comes highly recommended

Comes highly recommended.
Sent a ring to be laser repaired and Craig did an excellent job for a fantastic price.
I now get to wear my ring again

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

A great Find!

A great Find!
If you are looking for bespoke jewellery, fab service at a reasonable price, Craig is your man.

April 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Great workmanship and excellent value

My mum recently passed away and I inherited a lovely red garnet ring which after only 2 months I managed to damage by shutting the car boot on my hand. I lost a stone and broke the claw and was extremely upset due to the sentimental value of it all.

I found Craig through google, read the online reviews and went to visit him and he has done the most wonderful job of matching and replacing the stone as well as rebuilding the claw that I broke. The ring has been cleaned and looks amazing and I'm absolutely delighted to have picked it up this morning and be wearing it again.

I can't recommend Craig enough for his understanding, workmanship and excellent value for money. Thank you very much

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service and very reasonable price for resizing 3 rings and repairing 2 bracelets. Craig was especially helpful in giving advice regarding a damaged ring. No hesitation in recommending Craig. Will be sharing his number with friends and family.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

A Rare Craftsman with a Heart of Gold

A Rare Craftsman with a Heart of Gold
I discovered Craig through a Facebook recommendation, and what a discovery it was. I had been searching for someone special to amalgamate my late parents’ wedding rings into one—a piece I could wear in their memory. But I didn’t just want the end result—I needed to be present, to witness the entire process and know it was truly their rings becoming one.
Most jewellers said no. Then I found Craig. Not only did he say yes, but he welcomed me into the process with open arms and open heart.
He carefully preserved the hallmark from my father’s ring, then melted both rings together as I watched, turning them into a glowing nugget of gold. From there, he shaped, annealed, and rolled the gold—crafting it into a bar, then a “C”-shaped band to be joined with the hallmark segment. Finally, he welded the seams to create a complete ring.
Watching it come to life was emotional beyond words. The final shaping and polishing revealed a stunning band—a true circle of love—shining with meaning and memory.
Craig’s passion, skill, and kindness turned my idea into something profoundly personal and beautiful. He is, without a doubt, a rare craftsman—and I will be forever grateful.

July 22, 2025
Unprompted review
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Rated 5 out of 5 stars

A LOVELY EXPERIENCE

From the moment you meet Craig, you feel relaxed & trusting that he will do his best to help you. He is not only very experienced in his work but he genuinely seems to love to make a difference to your jewellery. Mine was a 60+ engagement ring that had lost one of its shoulders. He was very quick doing the repair & made the ring look as new. We can't recommend him enough!

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

A Sparkling service

Wonderful service from Craig aka
“ the Jewellery guy “ very friendly and knowledgeable , replaced stones in 2 rings and cleaned them looking sparkling as new and ready in a couple of days ….. brilliant

February 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Had a wedding ring that had to be cut…

Had a wedding ring that had to be cut off at hospital repaired and resized, also had the wife's wedding and engagement ring resized and cleaned. The service we received was excellent. Can't recommend enough. So friendly. Thank you.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Skilled Jeweller

I recently reached out to The Jewellery Guy for a ring resize and to discuss if he could make a new ring for me. The ring resize was done and ready to collect the next day, and being white gold he rhodium plated it too making it look as good as new.
During the consultation phase for the commissioned piece The Jewellery Guy, Craig, listened carefully to my ideas and requests, he understood the style and features I was looking for by fully engaging in our conversation. Craig came across very knowledgeable and passionate about his craft which made me feel confident in his ability.
I’ve now picked it up and am beyond impressed with the ring Craig has made for me, it’s a stunning piece of handmade jewellery that I will wear and treasure indefinitely. On top of the quality, the cost of his work is arguably the best value for money you can find. I’m pleased to have found his company and sent that first email and I would, without hesitation, recommend The Jewellery Guy.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star- Highly recommend

5 Star- Highly recommend. I approached Craig to make an ID bracelet, set with a sentimental diamond at sort notice.
He was superb from start to finish. Very easy to approach, great quality work and presentation. Excellent customer service.
Would highly recommend for anything from jewellery cleaning to bespoke peices

December 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, fast, good communications and reasonably priced. Easy to find in rural Derbyshire. Flexible drop off and pick up too.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Rings resized

I cannot recommend this company highly enough, from the communication, knowledge and professionalism, Craig is a true diamond!!!
I had my engagement and wedding rings resized, polished and cleaned and they look brand new.

August 20, 2024
Unprompted review

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