The desk mats are incredible! I have a small collection that I keep rotating and building on. They have great artist collaborations and often offer great deals on their selections.
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Company details
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⌨️ Mechanical Keyboard & Keycaps Store 🪄 Keycap Studio | Redefining The Value of Keycaps.
Contact info
1-11-1, Jalan Jalil Perkasa 13, Aked Esplanad, Bukit Jalil, 57000, kuala lumpur, Malaysia
- sales@thekapco.com
- www.thekapco.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 24 hours
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Catfish
There coupons are absolutely fabricated. If you want to buy something cause there’s an awesome discount code, don’t trust it. Same technique angler fish use. Typed a discount code in, got it WOO! proceeded to check out, error with my details. Absolutely nothing wrong so i put in the coupon again, out of use’s. Pressed the pay button again without changing a thing, snatched my money instantly, no confirm no errors. guess they didn’t mind the second time without the coupon.

Reply from Thekapco
I purchased the Junji Ito keycaps…
I purchased the Junji Ito keycaps collection because I honestly love the design. They were gorgeous in person, but the only downside is that they take a long time to ship. I wish shipping was faster, but other than that, the design is great. Their marketing is great.
The one thing that almost got me tho is that I was so close to buying the full set with the keyboard because I thought it was the same keyboard that they had in their photos and videos. But then I realized soon after that the keyboard was different. They keyboard they used to promote their keycaps were the Gravastar keyboard. I would've been mad if I mistakenly bought the wrong keyboard.
I ordered a Snoopy bundle on June 14…
I ordered a Snoopy bundle on June 14 and have never received it. I have contacted customer service countless times and get the whole “I can understand your frustration”…. And “we need a few more days to straighten this out”. Spending over $300 on this product was a big deal for me and it was for a special gift for my husband. When I submitted the order, I mistyped my home address but contacted them to fix that so there is absolutely no reason why I should not have my product. At this point, I would not recommend this company to anyone…ever. Two and a half months and still waiting.
A very frustrated customer. Now I’m back in Germany working and my keyboard still hasn’t made it to my Florida address.
Nice product. It just works!!!!
Product is Awesome. Works well. Easy to install on my old keyboard. Well done team !!!!
I received a keycap set with the “E”…
I received a keycap set with the “E” legend printed upside down. I contacted customer service and provided photos clearly showing the defect. Unfortunately, despite follow-up, I still have not received a resolution or replacement keycap. I really like several of Kapco’s designs, but the lack of response to such a straightforward quality-control issue has made me hesitant to purchase from them again. I would be happy to update this review if the issue is resolved.
Great quality products
The items are great quality and it was fantastic to see so many real artist collaborations with so many different styles. It was easy to order and the items arrived pretty quickly.
Only downside was some stock I was after was sold out
Good product
Delivery was good and the products are really cute. It does take a bit longer, but I think thats cause we are used to amazon delivery times.
Thekapco x Autumnberry
Recently order Thekapco x Autumnberry Apple Star keycap and desk mat from them. Arrived fast and was packaged nicely. Quality was very nice and they keycaps look really great on my board. Would definitely purchase from them again, and would be happy to recommend to others.
Overall a definite 5 star experience and well worth the money.
⭐⭐⭐⭐⭐
Very nice build and easy to install
Love the design and quality
Love the design and quality, the packaging is also very nice!
Amazing keycaps and great service
Amazing keycaps and great service. Highly recommend
Great experience
Great experience. Keys are amazing. Definitely recommend. Fast delivery and great quality.
Amazing Keycaps!
I ordered the Junji Ito Tomie Keycaps as I am a huge fan. I am glad to say that the keycaps I ordered did not disappoint. The keycaps are well made, well designed and were exactly what I was looking for! These were the first keycaps I have ever ordered from any place and I am glad that I made the purchase
Best in class
Purchased a beautiful Junji ito deskmate, quality is great and was delivered in a timely manner in spite of distance between our countries
Absolutely Worth it
Bought the Tomie limited editing Juni Ito keycaps and they’re absolutely quality. Love them!
I’ll definitely be supporting thekapco going forward.
Junji Ito mousepad
I bought the Junji Ito mousepad and it was well and high quality. It’s great for gaming and looks wonderful no matter the angle you look at it from.
Bought two keycapsets from TheKapco
Bought two keycapsets from TheKapco. One had misprinted letters and the second one was so badly printed that it looked like someone forget to apply black ink. They were red when they should have been black. Theres no customer service that would resolve the issues. Sure you can contact them but after 14 days I have lost all the faith on them resolving the issue. Basically they just said: We feel you. Our products have misprint and coloring issues that we blame our subcontractor and because of this we will now ignore you so we dont have to resolve issues. For the price for the keycaps that premium - the quality is total mess. You are stuck with your defective product because no one will try to resolve or even answer your mails.

Reply from Thekapco
High quality
High quality - love my Snoopy Astronaut keycaps.
Highly recommend.
Great but might not last
I've bought two sets of keycaps from them, one a year and a bit ago and one just recently. They came quickly and were packaged nicely and both looked great. However the older set didn't take long before the colour started to come off some of the keys. Three of them are pretty bad and more are starting. But I still love them and my spouse loves the set I just got for her.
Perfect gift!!
Love the two Snoopy desk mats I got. They’re very good quality and came packed in their own individual sleeves. They’re soft and are exactly as pictured. I will absolutely purchase again.
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