The Kdom Shop Reviews 

352
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I ordered a pair of shoes in August 2020, was told to expect delays due to COVID. Fair enough. A few months later I email support to ask why I haven’t heard anything about my order. I get tol... See more

Rated 5 out of 5 stars

Great, the delivery came within the estimated time they set. As stated in the description, I got the officialarmy lightstick version 3 that's compatible with the official app. The only downside f... See more

Rated 5 out of 5 stars

This is an amazing website with various things to pick from. If we talk about the website's design, the website is easy to use with clear layout and structure. You can easily find what you want by sea... See more

Rated 5 out of 5 stars

well ive tried a lot of kpop shops but i still havent tried this since for now im BROKEEEE but i think that this shop is amazing since dosent have high prices so i think every kpop fan should know abo... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Become A KPOP Fashionista And The Envy Of Everyone! Shop All Our Collections. Custom Products · Download Our App · Attractive & Affordable · Shop Best Sellers


Contact info

4.2

Great

TrustScore 4 out of 5

352 reviews

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4.2

All reviews

(352)

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Rated 3 out of 5 stars

My purchase has not arrived

May 1, 2018
Unprompted review
The Kdom Shop logo

Reply from The Kdom Shop

Hello Nicole,

We would appreciate if you can contact our support team with your order details so they can help you out with your order and kindly note that you have placed your order recently so just have a little pateince and you should receive your order as per our delivery schedule informed to you earlier.

TheKdom Team.

Rated 1 out of 5 stars

I was ordering some things from this…

I was ordering some things from this website after I saw an ad for it. But because I find it harder to trust websites, I ordered some cheap things and it said shipping free worldwide. But then after I got past the customer information section when you have to pay, the shipping and handling charges costs something almost to $55!!! Like how absurd was that!

April 30, 2018
Unprompted review
The Kdom Shop logo

Reply from The Kdom Shop

Hello Chelsea,

Kindly state what products you were purchasing? We deny your claim of shipping fees as we have FREE Shipping Worldwide for all our products except FREE products as for that products you have to pay a small handling fees for each product because that products are FREE!!

The amount which you have stated indicates that you were trying to add 4 to 5 FREE products so you were being charged handling fees for each product. So, We would highly appreciate if you avoid posting reviews which are baseless and if you face any problem you can always email our support team instead of posting such reviews and they will happily solve your problem.


TheKdom Team.

Rated 5 out of 5 stars

I 'm verry satisfied

I 'm verry satisfied! It doesn't take Long till they respond to an email if you're worried about your goods/order! I'LL definitely tell my friends here to shop!

April 25, 2018
Unprompted review
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Rated 1 out of 5 stars

Acted in September 2017

Acted in September 2017, and I have not received my goods and have asked to get my money back, which has not happened either.

April 6, 2018
Unprompted review
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Reply from The Kdom Shop

Hello Rikke,

As per our records all your orders tracking info was provided to you and we didn't received any email from you that your order has not been delivered, if you are facing any difficulty regarding your order kindly email our support team and we will be happy to help you out.

TheKdom Team.

Rated 5 out of 5 stars

Amazing Website!!

I honestly love this website. ❤❤❤
My orders were a shooky pillow and a bt21 hard case phone cover. And they honestly came in perfect condition.
I also had no problem with the time the shipping took which was a month because It is free and I live in Saudi Arabia.

April 2, 2018
Unprompted review
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Rated 1 out of 5 stars

i haven’t even gotten my purchase yet

i haven’t even gotten my purchase yet, and it’s 4 days past it’s arrival date.

March 26, 2018
Unprompted review
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Reply from The Kdom Shop

Hello Emily,

We are sorry for any inconvenience caused by this, Could you please check your tracking info as it's showing that your item has already reached your destination, if you require tracking number or any other help regarding your order kindly email us at support@thekdom.com and we will be glad to help you in receiving your order.

Thank you.

TheKdom Team.

Rated 3 out of 5 stars

Bt21 Review

There was a problem with the tracking number and took longer to arrive than estimated. When it arrived, my product, Van BT21, was messed with the face being upside down. When I emailed the company, they were very friendly and fixed it by sending me free, better version.

March 22, 2018
Unprompted review
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Rated 1 out of 5 stars

The WORST experience, Don't waste your time and money on this crap

This was the WORST experience. I ordered a sweatshirt a month in advance of Christmas and didn't get it till march. The first time they sent it, it got lost in the mail but it was returned to them. I asked them to resend and they said they did when in fact they didn't, then I asked for a refund and they kept saying they had sent it to be processed but I never got any results. Thankfully I paid with Paypal so I opened a claim and they refunded me. This shop is pretty much a scam. when I opened the claim the kdom finally resent the sweatshirt but I just got it and it's the wrong one! Horrible quality, paper thin, like you can feel the wind when you walk. I've never had such a bad experience. Do not waste your time and money on this crap.

March 13, 2018
Unprompted review
The Kdom Shop logo

Reply from The Kdom Shop

Hello Schoh,

First of all do not post reviews which are baseless, As per you we resend you your sweatshirt after you opened claim with PayPal and as per you we even refunded you so we don't think so that we will refund you and after refunding you we will send you sweatshirt as well. As per your review we send you first time and it got lost in mail and it was returned back to us so don't you think that the lost mail won't return back to us as it's LOST!!! Again a blame which is senseless.

If you have any problems with TheKdom or you are reviewing us just to leave a bad impression then we don't think so it will anyhow hurt our reputation as we have many many happy customers worldwide and just a few like you who are not even our customers try to spoil our name which we don't reply most often but in your case we had to reply just to let our customers know that your review is fake and we are not scam but a Legit Company.

Thank you.

TheKdom Team.

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Rated 1 out of 5 stars

unreliable and seems like a scam

i ordered something february 2017 and its feb 2018 and i have still have not recieved ANYTHING! ive messaged them multiple times and they ask for the order number then never gwt back to me. No refund has been offered either, this is upsetting.

February 12, 2018
Unprompted review

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