The Keto Shop Reviews 202

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, fast delivery, and the wide selection of products available, especially for those following a Keto lifestyle. Many appreciate the quality of the products, noting that items like bread and pastries taste fresh and comparable to their high-carb counterparts, making their dietary journey easier and more enjoyable. However, some customers were dissatisfied with certain aspects of their orders. A few people reported receiving incomplete or incorrect orders, and there were instances of products arriving damaged, moldy, or with very short expiration dates. Additionally, some reviewers felt that certain products did not meet their expectations regarding taste or their "keto" claims, and a small number experienced issues with customer service response times or tracking information.

What people talk about most

Product

Customers had positive experiences with product quality and variety. Many reviewers praise the high-quality,... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the high quality of products, noting items... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Order

People report ambiguous experiences with order. Many customers praise the straightforward ordering process,... See more

Service

Reviewers mention positive feedback about service, highlighting great service, quick delivery, and excellent... See more

Based on these reviews

Rated 4 out of 5 stars

Ordered 3 loafs if bread, only got 2. Emailed back to the auto order email as it requested, sadly they don't work weekends due to smaller operation, so took time to respond. No complaints about the f... See more

Rated 4 out of 5 stars

The products offered by The Keto shop are a little on the dear side and the quantity very underwhelming. Some products like the strawberry jam are lovely and good value however some of the snack... See more

Rated 4 out of 5 stars

Missed the major part of my order and as yet have not responded to my message. EDIT (4/1/2026) Since my initial review they have sent an apology and assured me the missing items will be dispatched... See more


Company details

  1. Health Food Store

Written by the company

Looking for the perfect keto snack? Look no further. Whether you're craving fresh bread, indulgent chocolates, savoury snacks, or essential pantry staples like pasta, sauces and oils, we have you covered. Our mission is to make your low-carb journey easy, convenient, and absolutely delicious.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

202 reviews

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Replied to 8% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent!

I’m really happy with the products I’ve received. The donuts, chocolate croissants, orange chocolate and raspberry chocolate are delicious! The stand out for me though is the groovy keto original porridge. I’ve been looking for a keto friendly cereal that is tasty for a while, and I have to say I’m really impressed. It’s very tasty, and filling! I’ve placed another order; I’m really looking forward to trying the crisps and biscuits this time. It is making doing keto a lot easier, having such tasty treats whilst still being within my carb allowance. I highly recommend!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

LOVE the Keto Shop

LOVE the Keto Shop. They have pretty much everything in one place. Their own brand products are also very good.

March 27, 2026
Rated 4 out of 5 stars

Good keto food store

I’ve been shopping at Keto Shop for my low-carb and keto-friendly foods for a while, and overall, I’m very happy with my experience. The products are high-quality, and it’s easy to find items that fit a keto lifestyle. Ordering is straightforward, and delivery has always been reliable.
What stands out is their focus on keto-friendly ingredients and customer convenience—they really make sticking to a low-carb diet easier.
One area for improvement would be expanding the variety of products, especially keto-friendly tortilla wraps, sugar alternatives eg sweeteners and no-sugar cookies, which I find quite limited. Adding more options would make the range even more appealing for regular keto shoppers like me.

July 8, 2025
Rated 5 out of 5 stars

Great Keto products at a great price!

The perfect online shop that provides all your Keto needs at great prices and with quality products. A wide range of choice, an easy to browse website, with prices that are affordable, and all in a one stop shop. Having recently embraced the Keto lifestyle I have no need to shop elsewhere for those specialist ingredients and delicious snacks!

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Half full package

Ordered the fusilli pasta which arrived and package is less than half full despite being fully sealed. Nothing like the advertised photo of the product. Be lucky if I get one serving out of it and cost 6.99! Very disappointed, wont be purchasing again. Avoid

February 14, 2026
Unprompted review

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