TheKeyValley.com Ltd. Reviews 38

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 4 out of 5 stars

I havent activated code yet as its for a Christmas present. But very fast reply . Great communication!

Company replied

Rated 1 out of 5 stars

contacted days ago so basically i contected the company to change the info of my phone number (7501827313) and never got a response or change of info

Company replied

Rated 5 out of 5 stars

Thank you for refunding my money as my account was hacked I do not play any games and you were the first to refund

Rated 5 out of 5 stars

First class service, the key was delivered almost straight away.

Company replied

Company details

  1. e-Commerce Service

Written by the company

Digital key sales, a smile guaranteed. 😊


Contact info

3.8

Great

TrustScore 4 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

My order never arrived and was told it…

My order never arrived and was told it would be sent again but it never arrived again

August 16, 2021
TheKeyValley.com Ltd. logo

Reply from TheKeyValley.com Ltd.

Hello,

You told us to cancel your order and once you recieved your refund, you said your item never arrived. We disabled the code because we refunded you.

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Rated 5 out of 5 stars

Great service

Great service
Fast and simple
Also friendly sellers

May 5, 2021
TheKeyValley.com Ltd. logo

Reply from TheKeyValley.com Ltd.

Hello,

Thanks for your kind words, I hope you shop with us again!

Many Thanks,
Alex Craig

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Rated 5 out of 5 stars

Almost immediately delivered

Almost immediately delivered! First class service! Highly recommended

May 3, 2021
TheKeyValley.com Ltd. logo

Reply from TheKeyValley.com Ltd.

Hello,

Thanks for your kind words, I hope you shop with us again!

Many Thanks,
Alex Craig

Rated 5 out of 5 stars

Robux

Great, highly recommend.

May 1, 2021
TheKeyValley.com Ltd. logo

Reply from TheKeyValley.com Ltd.

Hello,

Thanks for your kind words, I hope you shop with us again!

Many Thanks,
Alex Craig

Rated 5 out of 5 stars

Fab service

Fab service, very efficient

April 29, 2021
TheKeyValley.com Ltd. logo

Reply from TheKeyValley.com Ltd.

Hello,

Thanks for your kind words, I hope you shop with us again!

Many Thanks,
Alex Craig

Rated 5 out of 5 stars

A+ service

A+ service fab communication

April 28, 2021
TheKeyValley.com Ltd. logo

Reply from TheKeyValley.com Ltd.

Hello,

Thanks for your kind words, I hope you shop with us again!

Many Thanks,
Alex Craig

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Rated 1 out of 5 stars

Very disappointed waited 10 days still…

Very disappointed waited 10 days still not received my order

April 20, 2021
TheKeyValley.com Ltd. logo

Reply from TheKeyValley.com Ltd.

Hello,

I'm very sorry that you had to wait 10 days to get your order, I checked our logs and I can see that the order was sent within the hour you purchased. We helped you claim the code via eBay message and I can see that you have now recieved it :)

Many Thanks,
Alex Craig

Rated 1 out of 5 stars

Bad experience

March 29, 2021
TheKeyValley.com Ltd. logo

Reply from TheKeyValley.com Ltd.

Hello,

I'm very sorry you had a bad experience with us, we've sent you an eBay message so we can try and resolve the situation.

Many Thanks,
Alex Craig

Rated 5 out of 5 stars

Worth it

I managed to do it I’ve got one happy bunny thank you

March 15, 2021
TheKeyValley.com Ltd. logo

Reply from TheKeyValley.com Ltd.

Hello

I'm happy you were able to get it resolved :)

Enjoy the code,
Alex Craig - KeyValley

Rated 5 out of 5 stars

Still unable to get hold of what we…

Still unable to get hold of what we have paid for? Not happy at all.

March 11, 2021
TheKeyValley.com Ltd. logo

Reply from TheKeyValley.com Ltd.

Hello,

I am very sorry to hear this happened, We haven't recieved any messages from you since the 7th of March so we assumed that you were able to claim the code. Please contact us through eBay if you are still having problems as we are here to help!

Many Thanks,
Alex Craig - KeyValley

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Rated 5 out of 5 stars

First class service

First class service, the key was delivered almost straight away.

March 8, 2021
TheKeyValley.com Ltd. logo

Reply from TheKeyValley.com Ltd.

Thank you very much for this review, it means alot!

Many Thanks,
Alex Craig - KeyValley

Rated 5 out of 5 stars

Great

Thank you so much

February 22, 2021
TheKeyValley.com Ltd. logo

Reply from TheKeyValley.com Ltd.

Thank you for this review, enjoy the code!

Many Thanks,
Alex Craig - KeyValley

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