Ordered kit never received it, sent emails with no reply, have brought off this company before with no problems so am very disappointed. Put a dispute with PayPal but because i didn't escalate the cas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast delivery, when it arrived nothing was broken or damaged. Amazing quality! Bought for my boyfriend and he absolutely loves the products! Will definitely be buying again. Could not recommend enough... See more
Company replied
Made an order, order didn’t show up, sent multiple emails and no response. I’m pretty sure this is a scam. I have reported this to my bank and requested a charge back as a fraudulent payment. Pretty s... See more
No order received. No response from customer support. I placed an order on 8th June and have yet to receive my product. I've sent numerous emails and messages on Facebook, filled in the contact form w... See more
Company details
Written by the company
We are united by passions, common interests and desire to build something bigger than just another regular online store - we took the challenge of building The King Beard Community. Everyone in our team is seemingly completely different, but at work we create a harmonious group of specialists that support each other in private and professional life . We have gained our cosmetic industry experience working for world-wide known cosmetic corporations. The King Beard Team was created for men who like to look good, care about their image and want to keep up with the times. Our brand is more than just another simple beard set! The King Beard is a brand that you will hear a lot of good about.
Contact info
Grosvenor House, 658 Chester Road, B23 5TE, Birmingham, United Kingdom
- +44 7440963204
- shop@thekingbeard.com
- thekingbeard.com
Never buy again scam
Ordered kit never received it, sent emails with no reply, have brought off this company before with no problems so am very disappointed. Put a dispute with PayPal but because i didn't escalate the case because i was ill they said there was nothing they could do apart from sending another email load of rubbish
November 18, 2022
Unprompted review
Advertisement
Don’t buy from this company
Made an order, order didn’t show up, sent multiple emails and no response. I’m pretty sure this is a scam. I have reported this to my bank and requested a charge back as a fraudulent payment. Pretty sure the positive reviews on here are fake.
December 4, 2022
Unprompted review
FURIOUS.
FURIOUS.
What a ridiculous scam. Ordered product. Never arrived. No response. Embarrassing.
Reporting to trading standards.
December 1, 2022
Unprompted review
items didn't turn up, no response from company!!
Ordered over a month ago with express delivery. Still not received. I have contacted them 4 different ways and not had a a single response. do not purchase from this company!!
November 9, 2022
Unprompted review
THIS IS A SCAM!
Took my money and 1 month later still waiting for my order. Contacted support but no response.
Crap service and probably a crap product anyway!
AVOID AT ALL COSTS!
November 20, 2022
Unprompted review
Advertisement
Very disappointed
Very disappointed! Ordered a gift for my husband prior to Christmas and still have not recieved
January 4, 2022
Unprompted review
Awful service and product
Awful service. No communication from them since I have requested a refund due to the products making absolutely zero difference. Do not buy from them
July 11, 2022
Unprompted review
No order delivered. No response.
No order received. No response from customer support. I placed an order on 8th June and have yet to receive my product. I've sent numerous emails and messages on Facebook, filled in the contact form with no response or acknowledgment. The contact number is out of service. They've taken my money. Failure to deliver within a reasonable time and after the agreed deadline (1 - 3 working days) and with no response breaches the Consumer Rights Act 2015 and so I will be reported to Trading Standards. Avoid at all costs!
June 24, 2022
Unprompted review
Broken product. Half items delivered
This review is on behalf of my father. In March he ordered a beard apron, soap and oil. He received a broken apron and nothing else. After several emails he was offered a refund and asked for the details on the order. He has still not received his refund.
June 4, 2022
Unprompted review
Advertisement
Fast delivery
Fast delivery
Amazingly packaged
Can't wait to get rid of my patchy facial hair
March 14, 2022
Unprompted review
Absolutely no change for me after…
Absolutely no change for me after nearly a month of use
February 11, 2022
Reply from The King Beard
Most of our customers see the first improvements after 3-5 weeks of everyday use but sometimes it takes longer. Your order was delivered 18 days ago - that's a very short time. Growing a beard is a long-term commitment, and all men have different starting points.
We recommend using it longer to evaluate its performance.Of course, if you do not notice the result, remember about our "King Beard Growth Gwarranty" you can read more about this on our website. Greetings from our King.
Is doesn't work
February 10, 2022
Reply from The King Beard
Remember that results won't show up overnight. Most of our customers see the first improvements after 3-5 weeks of everyday use but growing a beard is a long-term commitment, and all men have different starting points.
From what we checked, your order was delivered 3 weeks ago, so it's still too short to judge its performance.
Of course, if you do not see the results, you can take advantage of our guarantee thanks to which we will refund your money. Greetings from our king.
Advertisement
Honestly great
Honestly great, the packaging was good and fast and the letter that came with it was a really nice touch 😂
February 5, 2022
Reply from The King Beard
Thanks for your opinion - the King will be happy to send him a message from you. Our kingdom is for you. Greetings from our King
Does literally nothing.
Purchased this from their official website. It took around 6 weeks to arrive. I used it religiously as instructed and it provided no effect at all. Like literally none. This is the second review I've left as they had my first one removed and I didn't see the email in time to combat it.
February 4, 2022
Amazing!
Fast delivery, when it arrived nothing was broken or damaged. Amazing quality! Bought for my boyfriend and he absolutely loves the products! Will definitely be buying again. Could not recommend enough
February 1, 2022
Reply from The King Beard
We pay a lot of attention to how our orders are packed, because what courier companies can do with parcels ... We are very happy that your boyfriend is happy because then we are all the happier. Greetings from our king.
Will not respond to communications
Have emailed various times regarding the guarantee as the product didn't work for me. No response. Phone number on the website doesn't work either. Why advertise a refund guarantee when you do not even respond to communications?
January 9, 2022
Unprompted review
Advertisement
Great products from a great company
I got the complete beard grooming kit as a gift and I can safely say, this is a great product!! The conditioner, balm, in fact all the products smell lovely. I'd highly recommend the complete grooming kit to keep your face fuzz in check. I even emailed King Beard for a recommendation of which order to use products and I got a very helpful email back in a timely manner! I'm more than happy with this kit and with King Beard. Great stuff!
January 8, 2022
Unprompted review
Brilliant customer service!
Quick, easy and brilliant customer service. Thank you!
December 28, 2021
Unprompted review
Reply from The King Beard
Thank you for your feedback! Each opinion is extremely important to us, and a satisfied customer is a treasure! Greetings from our king.
Quick and Easy
Easy to order via web-site, prompt delivery.
As my purchase was a gift it hasn't been opened so I cannot comment on the products.
December 4, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.