The Knights Vault Reviews 580

Excellent communication after a delayed back order, speedy resolution and fantastic service. New order received quickly and a stunning piece
Thankyou

We stopped at this store while visiting on vacation. We really loved everything in there and decided when we got home to order something for my husband for his birthday. Very prompt service

I bought a sword; it arrived quickly, in perfect condition, exactly as described, and their communication was excellent.

Beautiful sword and just seeing how thrilled my husband when he saw it.

Amazing quality, speedy delivery!

Outstanding service and what an amazing sword. I have wanted it for years and I am in no way, shape, or form disappointed. The sword is made of quality materials and beautifully crafted. I could not recommend any more!

This is the second Sword I have bought from the Knight's Vault. I would highly recommend them. Excellent quality sword and came really well packaged and came really quickly once dispatched. I ordered this one on back order and received regular email updates with the estimated time of arrival. There was even a little gift inside which is very much appreciated. Will definitely be ordering more in the future from them.

Wonderfully kind people here. Very pleased with my purchase.

Sword itself came exactly as described.

My issue was with the ridiculously long wait time for this product. Originally ordered on December 1st with the knowledge that this wouldn’t be here in time for Xmas, I was fine to wait until the estimated Jan/Feb date. I waited months with very little communication from the team here, only ever giving myself updates when I prompted them to. They asked if I wanted to proceed with my order or pick something as from their stock, I waited as they still wanted me to pay an additional £80 for a different product! Finally arrived last week (8th of May I believe) with no sort of compensation for an over 5 month long wait time.

Like I say the product was exactly how it appeared, but not worth waiting nearly half a year…

Delivery took a while, but they did email me to ask if I was okay with this. The product arrived in good condition, and has made its recipient a very happy person

Fantastic customer service, emailed with updates on lead time. Product is well made and packaged well.

When we ordered the item, we got a email saying its out of stock would we like our money back or wait till it came back in stock. You are great at keeping us informed. The item was well packaged. You are brilliant thank you will be definitely buying more items from you.

Great customer service, fast shipping! I received the package and was well received. The Scottish Dirk was great quality, very satisfied with this purchase!

Customer service was quick in answering questions. The sword came in a timely manner. This is my first sword, but certainly not the last.

£9.99 for delivery yet nearly 14 days for item to arrive

Amazing product, great quality

Ordered the deluxe Andùril from the knights vault as an engagement gift for my fiancé. It arrived swiftly and securely packaged, and with a lovely note from the team.

Absolutely recommend.

I bought Galadriel's dagger, and I'm over the moon about how beautiful and well made it is. I first visited their little shop in Edinburgh, and needless to say, I could not help myself. NEXT up a proper big sword for me. Totally recommend!!!

Placed an order prior to Christmas for Ragner Sword. Company kept in touch and done everything they could as the order was on back order.

After a year of the sword being handled and used in many pictures I thought it would be the perfect time to review it. The quality of the swords is impeccable, making the price well worth it. The staff is absolutely amazing because when the sword arrived, the plaque that it came with had misaligned holes so when I had mentioned it, they were so nice about it and sent me another one for free. I definitely want to get the Ragnar Lothbrok sword next to add to my collection :)