The Knitting Network Reviews 

71,201
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the excellent quality and wide selection of yarn, finding exactly what they need. Many highlight the ease of ordering and efficient service, noting well-handled transactions. People consistently appreciate the prompt and fast delivery, with orders arriving quickly and in good condition, alongside the company's great offers and helpful approach. However, some customers experienced delivery issues, noting orders occasionally took longer than expected or faced problems with dispatch and tracking. A few also mentioned receiving incomplete orders, with items missing, or encountering product quality issues like knots in yarn or incomplete patterns.

What people talk about most

Product

Consumers find product to be positive, with many praising the excellent choice and quality of yarn, often at... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

People report positive experiences with quality, consistently praising the excellent and top-quality yarn... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and speed. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having realized my relative never had enough wool. Went round local shops including big names with no success. Found this site advertising exactly what she needed. order was delivered to her address q... See more

Rated 5 out of 5 stars

On behalf of a small group of knitters for charities I took a ‘chance’ with 2 surprise boxes. I was not disappointed, we will happily use the mix of yarns supplied. Great selection at such a good pri... See more

Rated 5 out of 5 stars

First time using The Knitting Network website. I made my selection and paid, I was then notified that two items were not available. I offered to select other items to the same value but my refund was... See more

Rated 5 out of 5 stars

I love ordering from the Knitting Network. Orders always arrive quickly with no issues. The yarn is always top quality and exactly as shown on their website. Have ordered 3 times now and will continu... See more



Company details

  1. Yarn Store
  2. Craft Store
  3. Hobby Store
  4. Wool Store

About The Knitting Network

Written by the company


Welcome to The Knitting Network! With over 50,000 ‘Excellent’ rated reviews on Trustpilot, we’re proud to be the UK’s favourite online yarn store. We stock over 10,000 items, including knitting and crochet yarns from all your favourite brands, like Emu, King Cole and Sirdar. All orders placed by 5pm are despatched the same working day, and UK delivery is FREE when you spend £30 or more. Returns are FREE and all UK orders are sent via Royal Mail Tracked delivery. Our UK Customer Care team are on hand to help, 5 days a week, by phone, email or online chat.

We're much more than great products and quick delivery. Subscribe to our emails for exclusive offers on yarn, free patterns, project inspiration, kits, colour packs and more! Everything we post goes out in our eco-friendly, recyclable packaging.

Discover Emu yarns at The Knitting Network! Established over 80 years ago, Emu's vibrant colours and outstanding quality have been appreciated by generations of knitters and crocheters. The Emu family includes 5-star rated Emu Classic DK, with 50 shades of soft, easy-care yarn, perfect for every project. There's also Emu Classic Chunky and Super Chunky, which have a mix of bright, pastel and neutral colours to choose from.


Contact info

4.8

Excellent

TrustScore 5 out of 5

71K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(71,201)

7,505 reviews in the last 12 months

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Rated 2 out of 5 stars

A week’s wait for my order to arrive. …

I am disappointed with the despatch time hence my low score. I ordered my yarn on Monday 29 June ‘26 at 11am and expected my order to be despatched that day. However, it has just arrived today having taken a full week to arrive. I don’t think it’s the fault of Royal Mail. The yarn looks good though!

June 29, 2026
The Knitting Network logo

Reply from The Knitting Network

Hello

Thank you for taking the time to leave a review.

We're sorry there were delays in despatching your order and the extra time it has taken to get through the postal system.

We apologise for any inconvenience this may have caused.

We're pleased you are happy with the items you have received.

Kind regards,

Molly

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