theknottyones.com Reviews 6

I’ve genuinely admired The Knotty Ones for their aesthetics and the 'sisterhood' values they champion, which is why this experience has been so disappointing.

My 'Delčia' sweater loses its shape significantly after just a few wears. When I reached out, the only solution offered was to wash the garment to make it temporarily shrink back. As a customer, I don’t find this practical or sustainable and it feels like the brand is avoiding responsibility for the actual functionality of the piece.

It’s disheartening that the beautiful communication about community and caring for the customer seems to disappear the moment a real problem arises. From a premium brand, I expected more than just great marketing; I expected a real solution when a product fails to meet basic quality expectations.

Fabulous quality clothing with touching personal note from the knitter. Timeless items you will wear forever. I love this shop and the knitters!

Absolutely love the ethically responsible and sustainable concept with personalized touches - the garments are beautiful, clearly hand knitted quality and shipment was without any issues! The new jumper became a staple of my wardrobe, highly recommend!

I bought the set, shorts and the sweater. I am so happy with the quality, also their design are gorgeous! Happy with my purchase!

Ordered two pieces and both are really beautiful, so soft and the quality is just gorgeous. Yes they’re not cheap but I believe I will wear these for years. First one took a little while to arrive, second was very quick (pre order) and both included lovely hand written notes and even a little gift in one. Definitely will buy more when I save up!

I ordered a Laumes jumper from the Knotty Ones. It was on pre order, and (as each item is hand knitted) I was prepared for the wait. It took a few weeks.
The first one I received was beautiful but sadly way too big (I'm 160 cm and found I needed the petite). The returns were easy and customer service friendly.
Within a week my new jumper arrived and I love it! I've worn it everyday since I opened the package.
Be aware that it is dry clean
For a hand knitted item I believe it is great value. I look forward to wearing it for years to come. This probably won't be my only order.