Thelastcable Reviews 

As others here have said, this company appears to have gone tits up, but still took my money last April for a pair of cables that never arrived. Email sent in May not responded to.

Fortunately I paid via PayPal, so have lodged a request for a refund with them.

No answer to my mail, material ordered never arrived. I finally asked refund to PayPal.
Looks like this seller is no more active.
Don't loose time and money.

P.s. Paypal refund all, thx.

At first, wow. Great idea and worked really well. But eventually, and for reasons I’m not really sure about, some devices stopped charging. Whether it was the connection between cable and pin, the cable, the pin, or whatever, it ended up in the trash. Shame really, because I was really hoping it would be “the last cable”

I bought a cable on April 12th, but it still hasn't shipped, and all attempts to contact them have failed. Fortunately, I paid with PayPal, so I will now file a complaint to try to get a refund.

It seems like they have turned into a scam. Do not order anything from them - you'll end up losing your money.

I ordered my cable March 16th and as of May7th I have not received my order. I have contacted the company by email several times and received their automated reply. Don't waste you money people.

The Idea is good, but the charging bit tend to break quickly. Also the constant shing of the little light on top of te charger is really annoying while trying to sleep.

I have purchased several times over the past 3 years and been delighted with the service and the product. Now I ordered on 27 March, 2024 and apart from an automated acknowledgement of my order #70954, and automated replies to email enquiries, I have had no notification of any sort.

Just phoned, from here in New Zealand, the Paddock Business Centre in Skelmsdale, where they supposedly occupy Suite G2, and the receptionist hadn't heard of them, and said no-one of that name has been there for at least two years.

Might be time for a complaint to the powers that be, as it looks like they're now trading illegally.

Edit: A check of the UK Companies Office site shows that Ecommerce Platinum Ltd's annual filing is overdue. Fortunately I paid through Paypal, so I've raised a complaint with them, and have been promised a refund of what I paid.

Further update 7 May, 2024. Refund came through from Paypal today.

They are not working with windows och my Iphone. Just in a USB charger.

Ordered and paid early in March and have gotten zero update since then. Multiple emails from my side have been unanswered. I will check if I can get my money back still. This is rediculous!
Not sure if this company still exists tbh!

I already have cables from them and they are great in general.

Ordered last year without too much issues. No proactive update, delayed delivery without update, but in the end, it got delivered.
Ordered about a month ago and ZERO response but automated ones.
Nothing sent
Nothing received.
Filed a dispute with PayPal but think this is turned into some kind of a scam.

Ordered 26/3/2024 as yet nothing only automated response to 3 emails ,We have received your email ect which appear to have been sent 1 hour before I sent mine they are 1hour behind BST Order number 70952 poor company.Has anyone noticed they don't show a telephone number ????????????

Complete waste of money. The cable heads break extremly easy with the pure use of the magnets themselves. Poorest customer service I've experienced so far.

Stay away from their products

I'd like to leave a nicer review but I've still yet to receive my twin pack cables I ordered 10 working days ago (UK customer). I've emailed customer services and received no explanation - in fact no response other than the automatic 'we have received your email' notification. It's really not good enough. I don't mind if something is going to be a bit late getting delivered, as long as someone explains or even just acknowledges it. I feel I'm not going to get the cable and if I don't I won't get my money back, so wouldn't buy here again. I'd be happy to change my review of someone from customer services contacts me. ORDER #70942.

I've ordered from this company twice without issue, but recently, I've had a hard time getting anything useful out of customer service. Weeks after an order was placed.

I've been a very pleased user of The Last Cable for a number of years now. It is the only cable I've tried to use with Android Auto that actually stayed plugged in. Recently, I upgraded phones and sadly discovered my Last Cables no longer were compatible with the new phone. I reached out to the company and learned I'm not alone with the incompatibility issue and that a new, improved cable is slated for release soon! I'm so appreciative of the updates provided by the company and the fast response to my inquiry! I can't wait to start using The Last Cable again!

Just received my third order of Last Cables as previous cables have been a great experience. We now have cables all over - living room, bedsides, car (including Android Auto), work, etc. They are so convenient. The last order had some issues which Customer Support responded to promptly with replacements.

A great product, had a few issues with some cables but support has eventually been able to fix all the issues by sending me replacements.

Exemplary customer service! They TRULY stand behind their product and are always attentive and super helpful.

Work well at first but don't last very long (but more than 6 months so outside warranty) so I've reverted to a standard lightning cable which aren't great either but are less expensive.

Just received my cables. They are great! Took quite a while to get here was the only downfall. I'm in Nova Scotia, Canada.