Lauren - no mater the reason, nowadays seeking financial help is not easy. You made my experience an enjoyable one. You genuinely cared, you always keep me updated the whole way through, the proce... See more
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Review summary
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Reviews shaping this summary
Incredibly grateful to Michelle and team for making the entire process smooth and stress free.clearly explained every step and answered all my questions promptly. I truly appreciate Michelle’s wo... See more
Priyanka was so efficient. She guided me with the whole process and made it easy. I really appreciated her honesty and patience towards me. To sum up, I highly recommend Lending Room for all who wil... See more
Absolutely brilliant service from Lauren. She made the whole process fast, smooth, and stress-free. Communication was on point the entire time and everything was handled with zero hassle. Highly recom... See more
Company details
Written by the company
Lending Room is a New Zealand based loan broker that helps Kiwis find finance that actually suits their situation. Instead of applying to lender after lender, you apply once with us and we do the comparing for you. We work with a wide range of trusted NZ lenders across personal loans, vehicle finance, debt consolidation and more. Our job is to understand your situation, match you with the most suitable options available, and guide you through the process from start to finish. We work for you, not the lenders. We know money can feel stressful, especially when you are trying to juggle repayments, buy a car, or get on top of a few debts. That is why we keep things simple, clear, and human. No confusing jargon, no pushy sales talk, and no judgement. Our team is based right here in New Zealand and made up of real people who genuinely want to help. We take the time to explain your options, answer your questions, and keep you updated every step of the way. Thousands of Kiwis have trusted Lending Room to help them move forward financially, and we are proud of the feedback we receive from customers who felt supported, listened to, and looked after. If you want a straightforward lending experience with people on your side, Lending Room is here to help.
Contact info
Level 8/57 Fort Street, 1010, Auckland, New Zealand
- 09 928 6800
- info@lendingroom.co.nz
- thelendingroom.co.nz
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The Lending Room has been absolutely…
The Lending Room has been absolutely amazing! Their service was excellent and made a really hard time much easier for me. The process was simple, and they were quick to respond to any questions. Truly the best service I’ve ever had from a lender — highly recommend!
October 16, 2025
Unprompted review
A+ service
Great communication from Lauren. She worked hard to get me a good result. Would 100% recommend The Lending Room to get the job done.
October 13, 2025
Unprompted review
Easy and straight forward
Such an easy and straight forward process. Thank you so much Michelle for the prompt response and communication from start to finish. Greatly appreciated-very happy customer.
October 15, 2025
Unprompted review
Such awesome communication the whole…
Such awesome communication the whole way through the application process. Amazing and friendly customer service. Appreciate the help
October 15, 2025
Unprompted review
the person I was dealing with yesterday…
the person I was dealing with yesterday and today has been most helpful, and I really appreciate the help that she gave, excellent and friendly service, I do recommend the Leanding room :)
October 10, 2025
Unprompted review
Lauren and the team at Lending Room
Lauren and the team at Lending Room were helpful and kind right from the beginning. Right from the application process and everything after really smooth sailing made
October 9, 2025
Unprompted review
Great experience have used them…
Great experience have used them previously made the process easy.
October 9, 2025
Unprompted review
Great service
Great service, professional customer service. Very easy timely response thank you so much
October 2, 2025
Unprompted review
I was served again my Michelle Dent…
I was served again my Michelle Dent from The Lending Room once again where we consolidated my debt and refinanced with a new provider. The transaction was smooth and swift with very detailed assistance by the team at Lending Room. Thank you.
October 9, 2025
Unprompted review
The assistance and the customer service…
The assistance and the customer service was so awesome. I was so grateful that my loan was approved as most of the loan agencies didn't approve upon my request. I will recommend Lending Room to my colleges.
October 8, 2025
Unprompted review
It was really fast processing and I'm…
It was really fast processing and I'm happy with result
October 9, 2025
Unprompted review
Excellent Customer Service.
Excellent Customer Service.
Had the pleasure of being served by Lauren Pennell for the second time and she went over and beyond as usual to ensure everything went smoothy all the way to approval. Absolute LEGEND!
October 8, 2025
Unprompted review
Michelle was the most amazing person to work with
Michelle was an absolute angel to deal with cannot recommend her enough her customer service is impeccable she was super quick with everything and made the whole process stress free. Loan was approved within the hour and all the last bits of paperwork were done the next day. The time that she took to help me understand the process and how each step works I was blown away no question was left unanswered. Cannot wait to work with her again when I need help in the future. Keep up the amazing work ❤
October 4, 2025
Unprompted review
Lending Room the best 👌 Lauren very…
Lending Room the best 👌 Lauren very helpful 👌 and nice 👍
October 7, 2025
Unprompted review
Awesome to deal with they help me out…
Awesome to deal with they help me out alot
Recommended them
☺️
October 3, 2025
Unprompted review
Fantastic work by Michelle & the team
Fantastic work by Michelle & the team - totally made the whole process very easy, fast and so friendly to deal with, I was able to do some debt consolidation and ended up paying less than what I was paying before hand! Totally winning at this point. Thank you!
September 25, 2025
Unprompted review
Priyanka from the lending room was…
Priyanka from the lending room was amazing , quick and easy and very very responsive and helped me without a doubt !
October 2, 2025
Unprompted review
Excellent!! 😊
Had another smooth application process with Michelle! Approved within 24 hours with minimal paperwork and zero stress. Truly appreciate her professionalism and quick responses. Highly recommend their excellent service!
October 2, 2025
Unprompted review
Great Service
Fantastic, quick and efficient service. Lauren was awesome and a pleasure to deal with.
October 2, 2025
Unprompted review
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