Tom Hawes cannot have been more helpful. His advice was based on experience and solid research and his approach was practical and hands on. He is friendly with great people skills and it is a pleasu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We bought a new property in Liverpool and I travelled all the way from London with a friend, after completion. We initially thought about giving the property to one estate agent but, for some unkn... See more
Company replied
All Ok, good management, prompt suppory
I moved out of my property months ago. Despite setting up Royal Mail redirection I had important documents to the property. Tom stepped up and collected my mail and posted it on to me recorded. Clearl... See more
Company details
- Property Management Company
- also in
- Property Investment
- Property Maintenance
- Real Estate Appraiser
- Real Estate Consultant
- Real Estate Developer
Written by the company
The Lettings Club is a hybrid letting agency designed with the goal to increase value for money and quality of service delivered to landlords and tenants in the industry. We've designed a unique process to eliminate the 'quick sell' incentives often seen in the industry, ensuring long term trusting relationships are built between us and our clients. The Lettings Club is so much more than just another letting agent, we’re a whole community of property professionals, landlords and contractors streamlined into one management company designed to simplify the complicated. We are the property people on your side.
Contact info
Top floor, 9 -11 Sunbridge Road, BD1 2AZ, Bradford, United Kingdom
- 0330 133 4919
- info@thelettingsclub.com
- thelettingsclub.com
4.8
Excellent
58 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. Given 100% attention to every concern. Indeed a Wonderful experience from me. Kudos.
December 23, 2024
Unprompted review
Advertisement
Great company to work with
My experience with Yasmin was really straight forward and seamless. She is very organised and handles every detail for you. I ran into a few small issues a few days into my move in and she took care of it right away. I would recommend and will be working with her again.
November 15, 2024
Unprompted review
Excellent Service
My experience with the Lettings club was smooth and stress-free, Yasmin was very helpful as she quickly responded and always enthusiastically provided support and help when needed.
November 11, 2024
Unprompted review
Amazing experience
Yasmin was amazing at helping me out throughout the whole move in process. She answered all my questions exquisitely and helped the move in process be as smooth as possible
October 28, 2024
Unprompted review
Yasmin at The Letting Club has been an…
Yasmin at The Letting Club has been an absolute dream to deal with.
She has helped my brothers move go as smooth as possible.
Excellent communication and going above and beyond, a tenants dream!
I would recommend this company to anyone, 100%
October 16, 2024
Unprompted review
Reply from The Lettings Club
Hi Claire, thank you for your review of our rental service.
We're pleased to hear that you've been happy with the levels of service delivered managing your brothers tenancy so far and are looking forward to continuing our relationship as we continue to manage the property!
Best wishes,
The Lettings Club
Advertisement
Yasmin from The Lettings Club is an…
Yasmin from The Lettings Club is an absolute gem! She's a Lettings administrator who made my tenancy journey super smooth. Her help and guidance were top-notch, and she really knows how to make things easy for tenants like me. I can't thank her enough for the seamless experience she provided. If you're looking for a stress-free start to your tenancy, Yasmin is the go-to person!
September 2, 2024
Unprompted review
Reply from The Lettings Club
Hi Yusuf, thank you for your review of our rental service.
We're pleased to hear that you've been happy with the levels of service delivered managing your tenancy so far and are looking forward to continuing our relationship as we continue to manage your property!
Best wishes,
The Lettings Club
Excellent experience
Excellent experience, Yasmin was very helpful from start to finish, making sure everything was going smoothly.
Highly recommend.
August 30, 2024
Unprompted review
Reply from The Lettings Club
Hi Mohamad, thank you for your review of our rental service.
We're pleased to hear that you've been happy with the levels of service delivered managing your tenancy so far and are looking forward to continuing our relationship as we continue to manage your property!
Best wishes,
The Lettings Club
Excellent experience!
Yasmin was very respectful, polite and professional and the communication was excellent, felt really looked after and our family appreciated her support in the whole process. Would highly recommend to others based on our experience.
August 16, 2024
Unprompted review
Reply from The Lettings Club
Hello, thank you for your review of our rental service.
We're pleased to hear that you've been happy with the levels of service delivered managing your tenancy so far and are looking forward to continuing our relationship as we continue to manage your property!
Best wishes,
The Lettings Club
I highly recommend The Lettings Club…
I highly recommend The Lettings Club for anyone searching for a rental property. My experience with them, especially with Yasmin, was excellent from start to finish.
As a tenant, I found the entire process of securing my flat smooth. Yasmin was incredibly helpful, answering all my questions professionally. Her knowledge and attention to detail made me feel confident in my choice.
The Lettings Club's efficiency in handling viewings, paperwork, and the move-in process was impressive. They made what can often be a stressful experience feel straightforward and manageable.
August 12, 2024
Unprompted review
Reply from The Lettings Club
Hi Masoud, thank you for your review of our rental service.
We're pleased to hear that you've been happy with the levels of service delivered managing your tenancy so far and are looking forward to continuing our relationship as we continue to manage your property!
Best wishes,
The Lettings Club
Advertisement
Tom has been amazing from star to end…
Tom has been amazing from star to end of tenancy,
Always helpful and going the extra mile o accomodate any need or request.
highly recommended.
June 26, 2024
Unprompted review
Reply from The Lettings Club
Hi Pavlos, thank you for your review of our rental service.
We're pleased to hear that you were happy with the levels of service delivered managing your tenancy.
All the best.
Best wishes,
The Lettings Club
Very helpful and responsive
After big issues with one large development and property management company, I appointed the Lettings Club as a letting agent and property manager.
Now it's second year with them and they've been always very helpful and responsive.
They deserve all recommendations...
May 15, 2023
Unprompted review
Reply from The Lettings Club
Hi Dejan, thank you for your review of our fully managed service, managing your apartment in Liverpool.
I am pleased to hear that you've been happy with the levels of service delivered and result we achieved with the rental. As an overseas landlord, we understand the importance of having a professional you can trust and glad you feel we have delivered on our promises.
We're looking forward to working with you long term on the management of this and future properties!
Best wishes,
The Lettings Club
It's a shame I didn't call them first
It's a shame I didn't call them first. It would have made us renting out our first property even easier. It would have stopped us from wasting energy and time making some strange decisions. Marcus was brilliant at time keeping with all appointments made and our initial contact was very positive and calming. He was clear and concise. Marcus really listened and guided us step by step. Tom took over the latter part of the process and was equally helpful. Keeping us up to date and again making it all very clear and bite sized. I love that their office is in Bradford. A real asset to the city. I'm glad I came across them. I look forward our future dealings. Could not recommend them enough :)
May 2, 2024
Unprompted review
Reply from The Lettings Club
Hi Bee, thank you for your review of our fully managed service.
We are pleased to hear that you've been happy with the levels of service delivered and result we achieved when renting your property.
As a first time landlord and investor, we understand the importance of providing clear and quality advice and glad you feel we delivered in this area.
We're looking forward to working with you long term on the management of your current and hopefully future investments! Best wishes,
The Lettings Club team
From Faz handyman services Ltd
I was contacted by Tom from The Lettings Club Ltd (TLC Ltd) last year to attend one among many of their luxury apartments which is managed by TLC Ltd to a high standard. I would know this because they have contacted me many times for work, repairs, odd jobs and renovation's for tenant satisfaction. Not just Tom but also Marcus whom have been very professional, efficient, great communicators and friendly from the get go. I have had zero issues and am always happy to deliver the highest standard of work for TLC Ltd. They really take good care of the tenants and the properties managed by TLC Ltd, rest assured if landlords require such services they should definitely contact Tom or Marcus at THE LETTINGS CLUB LTD.
February 12, 2024
Unprompted review
Reply from The Lettings Club
Good morning Faz.
I am pleased to hear that you've been happy with the levels of service delivered to you as one of our trusted maintenance partners.
We're looking forward to continuing to work with you long term whilst you are servicing our managed properties!
Best wishes,
The Lettings Club
Advertisement
So happy
I just want to say, i have the best experience with the company very professional and very helpful with everything.
February 9, 2024
Unprompted review
Reply from The Lettings Club
Good afternoon Victor.
I am pleased to hear that you've been happy with the levels of service delivered to you as one of our tenants. We really aim to provide the highest level of service to both landlords and tenants alike.
We're looking forward to continuing to work with you long term whilst you are living in the property!
Best wishes,
The Lettings Club
Top notch service and reliable…
Top notch service and reliable communication. Always on top of things and happy to help where needed.
May 1, 2023
Unprompted review
Reply from The Lettings Club
Hi Biyerem, thank you for your review of our fully managed service.
I am pleased to hear that you've been happy with the levels of service delivered and result we achieved with the rental. As a non-local landlord, we understand the importance of having a professional on hand that you can trust and glad you feel we have delivered in this area.
We're looking forward to working with you long term on the management of this and future properties!
Best wishes,
The Lettings Club
Addressing clients’ needs
Prompt professional friendly client oriented services
November 15, 2023
Unprompted review
Reply from The Lettings Club
Hi Michalis, thank you for your review of our fully managed service.
I am pleased to hear that you've been happy with the levels of service delivered and result we achieved with the properties.
As an overseas landlord and investor, we understand the importance of receiving a high level of customer service and glad you feel we delivered in this area.
We're looking forward to working with you long term on the management of your current and future investments!
Best wishes,
The Lettings Club
Excellent rental and management…
Excellent rental and management services, I highly encourage people to work with them.
Marcus is always very helpful and a great professional too!
November 15, 2023
Unprompted review
Reply from The Lettings Club
Hi Alexandra, thank you for your review of our property sourcing and fully managed service.
I am pleased to hear that you've been happy with the levels of service delivered and result we achieved with the properties.
As an overseas landlord and investor, we understand the importance of receiving a high level of customer service and glad you feel we delivered in this area.
We're looking forward to working with you long term on the management of your current and future investments!
Best wishes,
The Lettings Club
Advertisement
Very highly recommended
I've had a really good experience working with Marcus and his team at The Lettings Club. Communication is efficient, they look after the interests of me as a landlord AND (importantly) those of my tenants. And they "get" property and property investment. I completely trust them to be honest and ethical with every interaction. I value having Marcus as a part of my property power team! :)
November 15, 2023
Unprompted review
Reply from The Lettings Club
Hi Mat, thank you for your review of our fully managed service.
I am pleased to hear that you've been happy with the levels of service delivered and result we achieved with the rentals. We love being a valued member of your property power team and we're looking forward to helping you acquire further investments in the not so distant future!
Best wishes, The Lettings Club
In past two years
In past two years, we are working together with rental and management services, we have built an excellent relationship. I highly encourage everyone to work with them.
November 14, 2023
Unprompted review
Reply from The Lettings Club
Hi Ali, thank you for your review of our fully managed service.
I am pleased to hear that you've been happy with the levels of service delivered and results we achieved with the management of your property portfolio. As an overseas landlord, we understand it can be logistically difficult to effectively manage your UK properties. I'm pleased you feel we have delivered on our promises over the last 2 years.
We're looking forward to working with you long term on the management of your existing and any future properties!
Best wishes,
The Lettings Club
Great job Marcus and team
Great job and excellent customer service!! Highly recommended.
November 14, 2023
Unprompted review
Reply from The Lettings Club
Hi Xanthos, thank you for your review of our property sourcing and fully managed service.
I am pleased to hear that you've been happy with the levels of service delivered and result we achieved with the properties. As an overseas landlord and investor, we understand the importance of receiving a high level of customer service and glad you feel we delivered in this area.
We're looking forward to working with you long term on the management of your current and future investments!
Best wishes,
The Lettings Club
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.