TheLittleBlueBrush Reviews 

57
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Very poor at responding to emails, initial quick response, however with no answer to enquiry I have made, one word response. Very unhelpful, impolite and ignorant. Had to take my business elsewhere, l... See more

Company replied

Rated 2 out of 5 stars

Let's start with the good. The seal arrived on time, nicely boxed and presented. Now onto the not so good. LBB had contacted me to tell me that some of the copy I'd submitted wasn't something they... See more

Rated 1 out of 5 stars

Very poor at responding to emails, took months to get a response and when they did it was unhelpful and impolite. Had to take my business elsewhere

Rated 5 out of 5 stars

I love these guys. Apart from the stamp exceeding my expectations - it's fabulous, the service I've received from them, turn around time and the presentation of my distillery stamp in its box has... See more

Company details

  1. Seal Shop

Information provided by various external sources

At The Little Blue Brush, we create custom wax seals & wax seal stamps, made by hand in our London studio. Perfect for wedding stationery, corporate branding or gifts.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

57 reviews

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2.7

All reviews

(57)

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Rated 1 out of 5 stars

Very bad experience

Very poor at responding to emails, initial quick response, however with no answer to enquiry I have made, one word response. Very unhelpful, impolite and ignorant. Had to take my business elsewhere, lost their potential ongoing client.

March 19, 2025
Unprompted review
TheLittleBlueBrush logo

Reply from TheLittleBlueBrush

Thank you for this review. However this is not a correct representation of the situation. An initial enquiry was made and answered promptly. A more detailed email which required different staff involvement to was then asked. The staff are engaged in other tasks during the working day and are not always able to provide immediate technical assistance. 4 hours later this review is posted. The company did not even get an opportunity to answer the email.
This review is not posted by a customer - it is a person who sent an email and didn’t even allow a response to be received before posting on Trustpilot. Seems like this platform can be used to post anything and not even from people who have engaged in a transaction or are a customer of the business.

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Rated 5 out of 5 stars

From start to finish The Little Blue…

From start to finish The Little Blue Brush were great
A gentleman rang me and talked through the best options for my design and allowed to me to email things over whilst on the phone
I needed the custom stamp asap and received it next day in less than 24 hours!
So happy, really appreciate it, thank you x

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

Custom order - great quality and quick delivery!

Used TheLittleBlueBrush for an order of custom wax seals for a marketing campaign. They were really helpful with explaining the process and advising on the logo art file required. Once ordered, the wax seals arrived quickly and they look absolutely amazing!

July 11, 2022
Unprompted review
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Rated 5 out of 5 stars

Use this company - really impressed

Really impressed. We were looking for a wax seal for wedding invites and lots on web from company's without clear identity. I was drawn this company as it appeared to be a small business in the UK and had put effort into their website. Great to see the actual staff on the website as well. We were a bit sceptical as we had designed our own pre-designed Monogram. Package turned up really quickly, well presented. The seal is a perfect match. (I know it will be a CAD engraver but the quality is faultless. I have already ordered further wax for greeting cards etc. Well done TLBB. Sean - Braintree, Essex (Original Order 6196)

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service. Highly Recommend.

After finding The Little Blue Brush on Google, I contacted the team about a very quick turnaround on two custom stamps for a client.

I have to say the service I received from Ian and all at the company was second-to-none. The quality of the wax and stamp is excellent and delivery was pre 9am the next day as promised.

If you're looking for custom wax stamps, look no further than The Little Blue Brush.

January 30, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with The Little…

Fantastic experience with The Little Blue Brush! This is the second time working with them and its been great again. They are very easy to talk to and they were a great help with the production time.

Thank you and looking forward to working with them again.

November 15, 2021
Unprompted review
Rated 5 out of 5 stars

Best in the industry!! 100% recommend

Couldn't be happier with my order, I ordered the custom made wax seals with the sticker on the back to use on some menus for an event and they look unreal!

Delivery came next day and the customer service when ordering them was the loveliest experience.

October 22, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent Product and Service!

Ian was a pleasure to deal with from start to finish.
The client loved the Vax Seals and Stamp.
I would defiantly recommend and come back in the future.

June 2, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful product and helpful team

I had an image of what I wanted on a stamp, hand drawn (badly). I contacted the company by email to ask whether it was something they could achieve and they replied promptly and professionally with a solution. I then placed an order just before the bank holiday, and received an absolutely perfect stamp, beautifully packaged alongside the waxes and extras, just a few days later. Very impressed with the company and the product, and I can't wait to get started using my stamp. Thank you so much!

May 5, 2021
Unprompted review
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Rated 5 out of 5 stars

High quality product, great customer service.

I recently ordered a custom 35mm stamp with a family crest, and it came out beautifully. The team were supportive and pragmatic every step of the way, suggesting revisions where certain elements wouldn't work, and making sure I was comfortable before moving forward.

The stamp was nicely packaged in a blue box with a sample pressed seal included. My only feedback would be there's no gift box option for the larger stamps but in this instance the recipient already has the tools required.

May 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I had discussions and texts with Ian over the final outcome of the design. It was a birthday present for my mother and she was amazed by the outcome. The packaging is beautiful, comes in a hessian bag with a wax example of your design attached to the front. It is packaged in a lovely dark blue box. A lovely item that I’m sure will bring many happy hours, there’ll be wax stamps on everything.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

I went back and forth with my design…

I went back and forth with my design for two weeks. Ian and I had several discussions about what works and what doesnt. I took his guidance and went with what would work best for my company. And I am so happy with the result! I love the packaging and the whole ‘experience’ of opening my ‘gift’.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

I was really impressed with the…

I was really impressed with the product. It really adds a simple elegance to our cards and the sticky back seals are great for someone who admittedly doesn't have the best manual dexterity!

February 14, 2021
Unprompted review
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Rated 5 out of 5 stars

Custom Stamp Purchase

Recently made a purchase of a custom wax seal stamp for a birthday present. It was designed & presented beautifully. Great communication with the founder and would highly recommend. Oh, and the stamp was greatly received!

January 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great company, quick postage!

Great company, they were very patient with my as my design took a while to work, but it arrived really quickly and it’s absolutely perfect. Packaging is gorgeous and it’ll be wonderful for my wedding invites! Thanks so much.

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service from a great company, thanks Ian

Ordered a stamp during New Years, worried it would arrive before my girlfriends birthday on the 11th of January (prepared as always). None the less, Ian contacted me shortly after I placed my order to confirm my design and had it done within 24 hours after that phone call! Being in the middle of a global pandemic, I didn’t trust the postal system to get it here on time so Ian arranged to meet me and get me the stamp before the weekend! Brilliant service from a great company 👍🏼
Thanks Ian!

January 8, 2021
Unprompted review

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