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4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Love it

Love it! I used it, now all the family have to have a go lol :-) I’ve been back 6 times. Highly rated!!!! A++++

September 17, 2023
Unprompted review
Rated 5 out of 5 stars

I received the TV today

I received the TV today, I still can't believe it!! It's that big it took 2 guys to carry it into the house, thank you so much again thelivedraw

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Took a chance, won an iPhone :)

Last week I won an iPhone 12 Pro Max on Thelivedraw. I received the prize today, it was just as described and I’m chuffed to bits with it! I think I might stop throwing money at the lottery and start buying tickets for thelivedraw instead.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

I entered the draw last night just to…

I entered the draw last night just to see what would happen, my husband said I was crazy to buy 20 tickets but i’m glad I did as I won a pair of AirPods Max, my 13yr old is over the moon as I won’t use them. Colin from the live draw phoned me today and said I will have my prize early next week. I am really happy with the company and there efficiency, thank you so much x

April 16, 2021
Unprompted review
Rated 1 out of 5 stars

The live draw BEWARE

The live draw, beware!!! Dont show the list of names, dont read any comments so dont know its live, dont reset the random number generator after each draw, poor sound and long pause when reading the name of the winner. Very suspect wont be entering again!!

April 16, 2021
Unprompted review
The Live Draw logo

Reply from The Live Draw

Hi Dean,

We'd like to thank you for taking the time out in sending us your feedback of The Live Draw. We appreciate any type of feedback and we understand and agree with your frustrations with the number generator and sound. With every draw we do, we learn from each one and without mishaps, we wouldn't be able to improve the experience for you. We do need to improve on a few areas and we will try to, it's very difficult when things are live as something can go wrong. We are bearing this in mind next time, and once again, thanks for your feedback.

If you have any further queries, please call our customer service team on 0161 672 5172.

Many thanks,

The Live Draw Team.

Rated 1 out of 5 stars

Trust is important!

I bought tickets, watched the countdown and the encouragement to buy more on their Facebook site. The competition ended. The live draw was due 7pm. NO LIVE DRAW So I messaged - no reply. I called - answer phone giving a customer service e-mail. I e-mailed - undeliverable. Doubt I'll see my money again and as of 7:30 pm tonight... no live draw, no announcements on their website or social media. I no longer trust them and my own personal conclusion - I'll never go near them again. Always good to risk very little cash on companies you're not sure of - but I still want it back...!

LATER - There was a broadcast of an allegedly 'live' draw. A bit like my 'live' DVD of that Meatloaf concert, I felt... Unlike sites I trust as legit, such as Aspire Comps, Elite Comps etc, there was NO interaction with those posting comments, just a lot of 'this is live' - which I am sure it was sometime. Unlike sites I trust as legit, there was no entry list - if I buy a ticket on Aspire comps, or Click Competitions, I can see all names next to all ticket numbers, including my own. Unlike sites I trust as legit, the audience could SEE the random number generator - the lowest, highest, taking in all tickets on the ticket list AND the click + outcome as it happens. Wee went from only a tiny number of sold tickets before the draw to no clarity at all how many were sold and as ticket numbers were given on sale, what would happen if the winning number had not been bought.
It was a real surprise all three draws I was interested in happened to be of 'winning numbers' given the low sales. You told the audience you were using the random number generator but did not show it in use. You showed boxes from goods allegedly given as prizes but there was no evidence whatsoever that there were prizes inside the boxes. Yes, the lights went out in your flat, which we could see in the broadcast but that does not mean it was live at the time it was shown on Facebook. As I say, I do NOT trust you and will not be having anything to do with you again. I recommend organisations (not anything to do with me) that follow more transparent and thus trustworthy processes, such as any of the three mentioned and I hope those reading will know some of the reasons that would lead me to trust those but NOT The Live Draw.

April 15, 2021
Unprompted review
The Live Draw logo

Reply from The Live Draw

Hey there Tara,

We appreciate you taking time out of your day and getting in touch to share your opinion. We're really sorry about your experience. Sometimes when things are live, things can go wrong and we appreciate the draw was made after the announced time as well. The winners were announced on our Social Media platforms after the draw itself.

We want to try and gain the trust of everyone that enters, and we can only do that with your type of feedback, so thank you for getting in touch. We hope you choose to enter again in the future and we will learn from this.

If you have any further queries, please don't hesitate to call our customer service team on 0161 672 5172.


Many thanks, Tara,

The Live Draw.

Rated 5 out of 5 stars

Great site, great result ....

This site looked interesting, great prizes and liked the odds so bought a ticket. Not with high hopes, as I have never won anything. Then forgot about it until I received a call to let me know that I was a winner!!! Within a few days it had arrived. To say I am pleased is an understatement ... thanks so much guys.

April 2, 2021
Unprompted review
Rated 5 out of 5 stars

Super easy

Super easy to buy tickets!

Too bad I didn´t win this time! :(

I´ll buy some more tickets next time!

March 25, 2021
Unprompted review

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