I’ve already given feedback in the section after I finished the first lesson. I expressed my concern that these lessons will all be based around an office situation. I am in hospitality and recently m... See more
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Review summary
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Reviews shaping this summary
I’m definitely noticing improvements from using liven. I would give 5 stars but for me there’s one frustration. Searching for suggested reading. I’ve informed support team, who responded quickly sayin... See more
Company replied
Well I had 2 experiences, one with Simon which was PAUNFUL. I may as well have talked to a wall. 4 back and forth a with him giving rote answer and ignoring my comments then he stopped answering.... See more
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The lesson helped me become more aware of myself, to acknowledge my perceptions, and be mindful of responses that may be self-defeating. It doesnt take much to discover and give 'myself' advice.... See more
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Company details
About Liven
Written by the company
Life comes without a manual. People try to wing it, make mistakes, and grow frustrated with themselves. Liven is the self-discovery companion app for people who are ready to try again 💚
Inside the Liven App, you'll find:
• Mood Tracker – spot your emotional triggers and patterns day by day
• Guided Journaling – turn overwhelming thoughts into clear, honest reflections
• Livie, AI Companion – talk things out with a warm, judgment-free listener you can trust
• Tests – get fast insights into the habits shaping your inner world
• Calming Sounds – help your nervous system settle when emotions run high
Contact info
Lekorpouzier 12a, 3075, Limassol, Cyprus
- support@theliven.com
- theliven.com
4.3
Excellent
36K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were quick to respond to my…
They were quick to respond to my request. I’m satisfied with the level of service I received. Thank you.
October 27, 2026
Reply from Liven
Hey,
We appreciate you recognizing the care behind our responses. It means a lot to know you felt well supported throughout your experience. ☘️
Fast and appreciated support from…
Fast and appreciated support from customer service
October 27, 2026
Reply from Liven
Hi Madeleine,
Knowing that our customer service met your needs so quickly is truly encouraging. We hope to keep delivering that same level of care whenever you need us.
I received a response & support with canceling my subscription
I received a response & support with my request minutes within my original email, Simon was also very kind & helpful
October 26, 2026
Reply from Liven
Hi Viridiana,
Simon's kindness and promptness clearly made an impression, which is wonderful to hear. We're here to keep providing that kind of attentive care whenever you reach out. If we can help, reach us at trust@theliven.com. 🍀
A useful tool for supporting daily life
I found this app useful and would recommend it, I had some initial billing issues that have now been resolved. It would be useful to be able to pause the subscription and return to the app as required.
October 26, 2026
Unprompted review
Reply from Liven
Hi there,
We're truly sorry to hear that your experience with Liven has been disappointing. We understand how frustrating and concerning it can be when things don't go as expected, especially when it comes to subscription management and billing.
We sincerely appreciate you taking the time to share your experience with us. Your feedback is incredibly valuable, and we're grateful to hear that you've found aspects of our app helpful, despite the difficulties you've encountered.
Our Customer Experience Team has carefully reviewed your situation and has already reached out to you directly with an update and further assistance. We genuinely hope that the steps we've taken will help address your concerns and provide some reassurance.
Thank you for giving us the opportunity to look into this further. We truly value your trust and hope to leave you with a more positive impression of Liven.
Reply from Liven
Hey Helen,
Knowing that our app responded quickly and made a difference is truly encouraging to us. We hope it continues to be a helpful companion whenever you need it.
I got the subscription through…instagram
I got the subscription through instagram but how do I continue my next session outside instagram?
October 26, 2026
Reply from Liven
Hi Emilio,
To continue your sessions outside Instagram, you can log in directly through our app using the same account details linked to your subscription. 🌳
I feel lighter and calmer after I’ve…
I feel lighter and calmer after I’ve experienced Liven.
October 26, 2026
Reply from Liven
Hi Joe,
Feeling lighter and calmer is a beautiful shift to experience. We are glad to be part of that moment with you.
The customer service I received was top…
The customer service I received was top notch. Professional, and respectful. Sophie handled my support ticket as best as could be.
October 26, 2026
Reply from Liven
Hello Gabriel,
Sophie will be glad to know her care stood out to you. It means a lot that you took the time to share this experience with us. ☘️
Reply from Liven
Hi there,
Knowing that our responsiveness made a positive impact means a lot to us. We look forward to continuing to be a helpful presence for you.
Money grabbing, waste of time
Tried the introductory offer and price, barely used it as I didn't find it helpful at all. The subscription auto renewed with no warning, at a higher price. I immediately cancelled the subscription and requested a refund, emailing a couple of times but have just been stone walled with their T's and C's and billing policies. Very disappointing for a business purportedly set up to help people. Their bottom line is clearly all they are actually interested in.
October 11, 2026
Unprompted review
Reply from Liven
Hey, Ellen,
We're truly sorry to hear that your experience with Liven hasn't met your expectations. We understand how disappointing this can be, and we genuinely appreciate you taking the time to share your concerns with us.
Our support team is already in touch with you and is committed to doing everything they can to assist you and find a suitable resolution. Your experience matters to us, and we sincerely hope we can turn things around for you.
In just a few days I have found Liven…
In just a few days I have found Liven to be extremely helpful.
October 26, 2026
Reply from Liven
Hello Barbara,
Finding something that clicks so quickly can be truly uplifting. We're happy to be part of your positive experience and look forward to continuing to support you.
Customer service was great and very…
Customer service was great and very fast response.
October 26, 2026
Reply from Liven
Hello Lauren,
Quick and helpful responses can really make a difference. We're glad that our team could provide the care you needed so promptly. 🌱
Reply from Liven
Hello Carole,
We are delighted that the simplicity and speed of our app resonated with you. Your ease of use is something we truly value and aim to maintain. 🍀
They were quick and professional at…
They were quick and professional at resolving my issue.
October 26, 2026
Reply from Liven
Hi Dan,
Resolving your issue swiftly and professionally is exactly what we strive for. We are glad to have been able to assist you effectively. 💚
Super instant help
This is very helpful with useful tips that I can apply immedidately!
October 26, 2026
Reply from Liven
Hey Kyan,
It's encouraging to hear that the tips are making a difference right away. We look forward to being part of your ongoing progress and discoveries.
Customer support for my circumstances…
Customer support for my circumstances was amazing
October 26, 2026
Reply from Liven
Hey Shannan,
Knowing that our help met your expectations means a lot to us. We are here to make your journey as smooth and supportive as possible. 💚
Fast and satisfactory help
They responded quickly and immediately resolved my concern.
October 26, 2026
Reply from Liven
Hello Heidi,
Knowing that your concern was addressed promptly brings us joy. We hope this responsiveness keeps your experience smooth and uplifting. 💚
Quick and helpfull answer
October 26, 2026
Reply from Liven
Hi,
Your experience with quick and helpful answers is exactly what we aim to provide. We hope this ease continues to make your time with our app enjoyable. 💚
Reply from Liven
Hello Ahmed,
That clarity and speed you experienced truly matter to us. We hope the smoothness you found continues to make your time with our app rewarding. 💚
Customer Support was fast to resolve my…
Customer Support was fast to resolve my issue.
October 26, 2026
Reply from Liven
Hey Charlotte,
It's great to know our team could assist you swiftly. We hope every interaction with our app feels just as smooth and helpful. 💚
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