The LOCAL Plumbers Reviews 

3,714
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 753 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally friendly and knowledgeable staff who arrive promptly to resolve urgent plumbing problems efficiently and leave the workspace completely clean. Consumers truly appreciate the fast response times, expert advice, and professional communication provided throughout the entire process of booking and completing repairs. However, some customers also noted unexpectedly high service charges, expressing serious frustration over a lack of clear upfront pricing structures and hidden fees. A few other people also felt that unexpected scheduling delays and poor communication from certain office representatives caused unnecessary stress during plumbing emergencies.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt arrival times and efficient repairs.... See more

Staff

Customers consistently note positive experiences with staff, highlighting that engineers are prompt,... See more

Price

Clients share ambiguous opinions on price, with some reporting reasonable costs and upfront explanations.... See more

Response time

Customers had positive experiences with response time, frequently highlighting the speed and efficiency of... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying dramatically among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the initial phone call I got expert advice and the plumber arrived earlier than quoted and after a quick run through the fault and what needed to be done . Plus the payment procedure and my accep... See more

Rated 5 out of 5 stars

Abdul completed job of fixing toilet after unpleasant experience with another company. Lovely chap, worked quickly and explained everything to me that he was going to carry out. Cleaned up well afte... See more

Rated 5 out of 5 stars

I rang The Local Plumbers and was allocated a plumber quickly who then arrived at our home on the same day as the call. He was very knowledgeable about the problems we were having and explained things... See more

Rated 5 out of 5 stars

I received fantastic service after I (foolishly) drilled into a bathroom pipe while hanging a cabinet. There was no judgement from either the office I called or from the plumber who arrived (within an... See more


Company details

  1. Plumber

Written by the company

Hi & Welcome to The LOCAL Plumbers The LOCAL Plumbers have been established since 1994. We are on call 7 days a week for all types of Plumbers jobs, services, problems, and repairs. Call now to have one of our LOCAL Plumbers come out to you at a time that suits you. We're here, ready to attend to all your Plumbers jobs, services, problems, and repairs Our team is made up of expertly skilled LOCAL Plumbers, we are a well established Plumbers company with an enviable reputation built over the last 30 years, we only charge for our time spent in your property by the 1/2 hr with 95% of jobs being completed within an hour (minimum one hour charge applies for all jobs) so if you allow an hour to get your Plumbers jobs, services, problems and repairs done we will get you back to normal fast. We have a trusted LOCAL Plumbers brand, made up of an outstanding LOCAL Plumbers team that completes excellent work, which is second to none. Call us, we’re here and on call now to get you booked in at a time of your convience, however from time to time we may need to alter an appointment time but we will always let you know so you can get on with your day. Thank you for taking the time to read about us, and we look forward to helping you with any Plumbers jobs, services, problems, or repairs you may need. Regards, The LOCAL Plumbers


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(3,714)

732 reviews in the last 12 months

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Rated 5 out of 5 stars

Bathroom pipe fixed within 15 mins

I received fantastic service after I (foolishly) drilled into a bathroom pipe while hanging a cabinet. There was no judgement from either the office I called or from the plumber who arrived (within an hour) to fix the problem. Well worth the money I paid for the service, the plumber, and the speed of repair. Pipe was fixed within 15 minutes of the plumber's arrival.

September 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Thank you The Local Plunbers!

The gentleman who came was very helpful and friendly. I am disabled and he was careful with my walking. And he solved my problem! Thank you The Local Plumbers.

September 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Toilet flush changed

Mo the plumber called me beforehand to and turned up on time he was very polite and did the job quick and efficiently and left everything tidy will use again if needed.

August 25, 2026
Unprompted review
Rated 1 out of 5 stars

Rang this company to look at my leaking…

Rang this company to look at my leaking radiator, the engineer came a day late, he looked at my radiator , the cost he quoted me to change valves on two radiators was absolutely astronomical, I said to the engineer I would speak to my partner ( being polite to decline) as it was a lot more than I expected, an hour later received a call from this company, he said even though it says FreeQUOTE !! On there website I am expected to pay another fee for the engineer to travel to my house, that is not a free quote, advise this company take the free quote advertising advert off there site, you are misleading people, avoid, rude office staff, miss leading,😡

August 19, 2026
Unprompted review
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Rated 5 out of 5 stars

The engineer arrived on time and…

The engineer arrived on time and carried out the work efficiently. He cleared up and removed the rubbish.
I was very impressed by Ali, the engineer and would recommend this company and definitely use them again.

August 24, 2026
Unprompted review

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