The Lockdown Kitchen Reviews 217

TrustScore 1.5 out of 5

1.3

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Rated 2 out of 5 stars

Ordered face masks in what looked like a lovely dark purple online. Waited over 6 weeks for them and what arrived is a totally different colour, very pale lilac nothing like what was shown and made in... See more

Rated 1 out of 5 stars

I would give a zero star rating if that were possible. Masks ordered 22/1/21, aware that it might take a couple of weeks to fulfill but despite 4 requests for an update, nothing but a big standard res... See more

Rated 1 out of 5 stars

wish i had looked at the other reviews before ordering. I DO BELIEVE THIS COMPANY IS CON. Have been waiting over 3 MONTHS for pink cloud masks. Money was taken out of account imediately, these scammer... See more

Rated 1 out of 5 stars

Ordered kitchen set beginning September, sadly paid by debit card which was taken the next day. No goods, order status never changed, dont respond to emails, complete scammers, should have read review... See more

Company details

  1. Countertop Store

Information provided by various external sources

Premium Quality cooking, baking and other kitchen items. 🍲🍪☕


Contact info

1.3

Bad

TrustScore 1.5 out of 5

217 reviews

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1-star

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Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

Would give no stars if could.

DO NOT BUY FROM THIS COMPANY - THEY ARE CROOKS.

Ordered face masks back in November email to say order is being processed and nothing since. No masks no reply to any contact apart from auto responses. Have raised dispute with bank but getting nowhere.

DO NOT BUY FROM THIS COMPANY.

February 7, 2021
Unprompted review
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Rated 1 out of 5 stars

Don't order from this lot

I only put 1 star because it won't let me put none. I ordered some utensils back in August and I have had nothing. They refuse to answer emails other than to send an auto response saying they are working on delayed orders. Obviously a massive scam. Don't touch them with a barge pole. I'm particularly angry because the utensils were supposed to be a birthday present to me from my parents. I haven't told them yet that they've been ripped off. I know they'll be really upset

February 6, 2021
Unprompted review
Rated 1 out of 5 stars

Order never received

Placed an order for utensils in December 2020 and have had nothing yet. Sent multiple emails, with no reply, and have tried to find a phone number without any luck.
Looked on here for reviews and everyone seems to be having the same problem and the only reply from The Lockdown Kitchen is to a positive review stating that they wished everyone was as understanding as someone that received their items. Clearly do not want to help or put anyone’s mind at rest.
Do not order from them!!

February 5, 2021
Unprompted review
Rated 1 out of 5 stars

No goods arrived!!!

I ordered a set of kitchen utensils mid November, as I thought in plenty of time for xmas. As of today 5th Feb 2021, still no goods, no reply to emails either. Please dont waste your money folks..

February 5, 2021
Unprompted review
Rated 1 out of 5 stars

So after placing an order from this…

So after placing an order from this site for kitchen utensils at the beginning of January still no goods, several emails sent with no acknowledgement so if I were you I’d save your money as I fear this is a scam website,

February 4, 2021
Unprompted review
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Rated 4 out of 5 stars

I received my masks after about a…

I received my masks after about a month, but in all honesty did not expect them at all after reading reviews, so was very grateful for them and they fit well. People always want express, but it is not really express times....Thank you

February 4, 2021
The Lockdown Kitchen logo

Reply from The Lockdown Kitchen

Thank you so much, Danielle. You're absolutely right. We wish everyone was as understanding as you.

Rated 1 out of 5 stars

Do not order.

Ordered beginning of Nov 2020 / face masks, never arrived. Been chasing for months, order didn't get past the ordered stage on tracking, automated replies, same reply to every message via E mail whether it be me chasing my order or requests to cancel and refund - same reply! My bank got my money back for me a few days ago. Do not order from them. Also says it's a computer software company?? Selling face masks and kitchen stuff...

February 3, 2021
Unprompted review
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Rated 1 out of 5 stars

Rubbish service, scam?

I ordered a set of lockdown kitchen utensils on 4/11/20 , I have not received them .I have ema lied and asked when they would be delivered because this was a Christmas present. Automated replies each time saying they are experiencing delays . Asked for a refund , no reply. Rubbish service , will get in touch with PayPal to see if they can get my money back. Do not make the same mistake, do not use them.

January 28, 2021
Unprompted review
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Rated 1 out of 5 stars

One big scam.

12-11-20, ordered 50 face masks , cloud design, £19-99p. Still awaiting delivery of masks. Sent several emails to the company emails just bounce back saying manufacture issues. What a load of bull. Theses are con people at there best. Getting police and trading standard involved now. These people have to be stopped. Named and shamed.

January 25, 2021
Unprompted review

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