The Lockdown Kitchen Reviews 217

TrustScore 1.5 out of 5

1.3

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Rated 2 out of 5 stars

Ordered face masks in what looked like a lovely dark purple online. Waited over 6 weeks for them and what arrived is a totally different colour, very pale lilac nothing like what was shown and made in... See more

Rated 1 out of 5 stars

I would give a zero star rating if that were possible. Masks ordered 22/1/21, aware that it might take a couple of weeks to fulfill but despite 4 requests for an update, nothing but a big standard res... See more

Rated 1 out of 5 stars

wish i had looked at the other reviews before ordering. I DO BELIEVE THIS COMPANY IS CON. Have been waiting over 3 MONTHS for pink cloud masks. Money was taken out of account imediately, these scammer... See more

Rated 1 out of 5 stars

Ordered kitchen set beginning September, sadly paid by debit card which was taken the next day. No goods, order status never changed, dont respond to emails, complete scammers, should have read review... See more

Company details

  1. Countertop Store

Information provided by various external sources

Premium Quality cooking, baking and other kitchen items. 🍲🍪☕


Contact info

1.3

Bad

TrustScore 1.5 out of 5

217 reviews

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1-star

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Rated 1 out of 5 stars

Absolute scam

Absolute scam. I've been waiting months now with no reply to any emails, this company should be shut down immediately.

October 30, 2020
Unprompted review
Rated 1 out of 5 stars

Items still not dispatched after 2 months

Much like the other reviews, we ordered a utensil set at the end of August, but the order status hasn't even left the "Ordered" stage. No updates at all, and no response to the many requests that we've sent asking for a refund (they say this is fine to do in their FAQs), so a dispute has been raised on the transaction with our bank.

Avoid ordering from this company at all costs.

October 29, 2020
Unprompted review
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Rated 1 out of 5 stars

Still no product...

I ordered from this company at the start of August when we moved into our new home; it is now late October and I have still not received my order. I've e-mailed them over 10 times and apart from an automated e-mail I have not had a response. There is no contact number available. Do not order from them.

October 23, 2020
Unprompted review
Rated 1 out of 5 stars

It's a complete scam. Do not order anything from them

If only I could give them no stars; alas 1 star it is.

I ordered from this company in August; it is now late October and I have still not received my order. I e-mailed them; aside from an automated e-mail I have not had a response.

This company is a sham; taking money from folk but not delivering the goods. Covid restrictions can only be used as an excuse for so long. Other companies are able to deliver within reasonable timescales.

October 23, 2020
Unprompted review
Rated 1 out of 5 stars

Really bad

Really bad.

No communication, won't respond to emails (except automated replies) and you can't get an update.

Ordered a product from them (which was in stock) over 6 weeks ago, and its status remains "waiting to be shipped" - there are no other items in the order, and no updates (prompted or unprompted) from the company.

Really strongly recommend you avoid unless you don't mind them taking your money and not sending you the item!

@thelockdownkitchen- if you're reading this, feel free to reach out to me (order 6964) but i won't hold my breath....

October 22, 2020
Unprompted review
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Rated 1 out of 5 stars

like others on here have stated

like others on here have stated - this company... is a joke as it clearly is not a Company
Clearly taking money and not sending goods - facebook should be accountable too for allowing them to exploit genuine hard working people by portraying are credible which clearly they are not! dont wait for your goods you wont receive them so follow advice and dont buy from them - lets hope they get all they deserve!!!

October 20, 2020
Unprompted review
Rated 1 out of 5 stars

Wish I had read these reviews...

Wish I had read these reviews...
Complete CON ARTISTS - do NOT order from them - never reply to emails, don't send the goods, and need to be closed down. Now contacting my bank to report them for fraud.

October 20, 2020
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Off to paypal to get a refund for order on 25th August . No answer to emails noticed comments deleted off facebook and angry face emoji.
Con artists I hate pathetic thieves who post on facebook. I hope you get locked up to match your name Lockdown Kitchen. Is that a clue

October 19, 2020
Unprompted review
Rated 1 out of 5 stars

Placed on order on the 14th August for…

Placed on order on the 14th August for 2 items, received 1 at beginning of September, which I’m really happy with but have chased continuously since for the other item. Every time I do I just get the automated email back saying track your order with your order number!! Only problem is, I like lots of people didn’t get a confirmation so can’t!!!! Please just send me the bloody item or give me back my £29.99 - simple

October 19, 2020
Unprompted review
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Rated 1 out of 5 stars

Scam company

Ordered kitchen set beginning September, sadly paid by debit card which was taken the next day. No goods, order status never changed, dont respond to emails, complete scammers, should have read reviews first, lesson learnt. DO NOT BUY FROM THIS OUTFIT, COMPLETE FRAUDSTERS!

October 17, 2020
Unprompted review
Rated 1 out of 5 stars

Absolute con!

I ordered impulsively the beginning of September, saw the utensils and loved them, I didn't check reviews until I never received a conformation email with an order number, you contact them and get generic emails, you comment on socials and get deleted.. Joke of a person running this, hope the police pay them a visit! Luckily I used PayPal and got a refund. Do not order from here!!!

October 12, 2020
Unprompted review
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Rated 1 out of 5 stars

Like everyone else I wish I could give…

Like everyone else I wish I could give 0 stars. 2 months and nothing had been delivered, no reply to emails. It became clear it was a scam when I noticed they were deleting all of the angry comments on Facebook and instagram. Luckily I paid through PayPal and they refunded my money. If you have made the mistake of giving them money I recommend you claim it back ASAP.

October 11, 2020
Unprompted review
Rated 1 out of 5 stars

Should’ve read the reviews…

Another one who didn’t receive their product, ordered it on 31st of August and order status never changed once between then and now. Emailed them for an update on multiple occasions but they obviously never reply to them! DM’d them on Instagram but again no response and no refund.

October 10, 2020
Unprompted review

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