The London Fireplaces Reviews 3

TrustScore 4 out of 5

4.0

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Company details

  1. Home & Garden

Information provided by various external sources

Our exceptional service is the reason our clients stay! HETAS & GAS SAFE REGISTERED Based out of a London Showroom, we work all over London and believe that the best results are achieved through working with clients and designers directly on site, managing our own projects and working closely with contractors throughout. Our Design Consultants are available to discuss your project in detail, provide design advice and make initial feasibility comments. Based on the information supplied we would put together cost indications along with an overview of the technical requirements for the specification in question. Face-to-face consultations can be arranged with a Design Consultant to undertake a site survey. We offer wide range of UK and Europe’s leading manufactures of Gas and Wood burning fireplaces from traditional to modern styles. We also offer completely Bespoke fireplaces to all our clients within their range of budget and affordability.


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

I contacted them as I live not far from…

I contacted them as I live not far from them regarding a blockage in the fire place chimney. Peter came around and not only removed the blockage but repainted the the fire place and all the coals at no extra costs.. The fire place looks like brand new.
A professional job at a FAIR price

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Extremely satisfied and impressed with service and fitting

Extremely satisfied and impressed by both the product and service offering. Having never had a log burner before, I had expected the service to be very similar to any other house improvement but from the moment we engaged with the Agha, professionally installed and complete attention to detail throughout the whole process and what a great service all round, the work was done to a high standard and Peter were fast, clean and conscientious
A great Family business with a excellent service
we would not hesitate to recommend them to others

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. We have used The London Fireplaces twice now - once to have our existing fires serviced and repaired and then again to replace a broken hearth stone. The fires had been poorly installed by the company we used before so I am very relieved to have found these guys.

We were having new wooden flooring put in and when I got in touch I needed quite a bit of back and forth with Agha while we figured out the best course of action, ie. how to lay the flooring around the broken hearth stone so it could be easily replaced. He was very friendly and was happy to answer any questions. He then consulted with Peter and they agreed it would make more sense to replace the stone before laying the floor, so they squeezed us in on a Friday afternoon to get it done.

Peter was again incredibly friendly and professional and completed the work on the day agreed. He completely removed the fireplace and checked and cleaned it before replacing the stone. He always leaves the area spotless and the fireplace looks like new. Most importantly I now know both our fireplaces are safe and in proper working order.

We'll be using them again in the next few months to get a new fireplace downstairs and would not hesitate to recommend them. They are knowledgeable and friendly and go above and beyond to offer help and advice and all works have been completed to the highest level. They do ask you to pay in advance (which I was slightly nervous about at first having not done that before) but don't let that put you off.

November 10, 2023
Unprompted review

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