Registered Office (UK) Ltd Reviews 

3,539
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 710 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the simple registration process, noting that online setup is quick and easy to complete. Consumers frequently highlight the professional staff, who provide clear explanations and respond promptly to all queries. Reviewers appreciate the excellent customer support and helpful reminders that make managing business correspondence seamless. However, some people mentioned that the verification requirements and KYC forms can be confusing or burdensome. Some reviewers were not happy with the complex personal information requests and strict verification processes during setup. Conversely, a small portion of people felt disappointed with the overall support provided when facing account issues.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the setup is quick, communication is clear, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as wonderful, professional, and... See more

User experience

Customers had positive experiences with user_experience, highlighting that the setup process is exceptionally... See more

Customer service

Consumers find customer service to be positive, highlighting that support agents are consistently quick,... See more

Response time

Clients share positive opinions on response_time, frequently noting that the team handles queries and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. Virtual Office Rental
  2. Business Administration Service
  3. Business to Business Service
  4. Conference and Meeting Room Service
  5. Coworking Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,539)

701 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Prompts to complete updates were…

Prompts to complete updates were helpful and clearly directed to enable a quick annual renewal to be completed.

April 30, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear JAYC,

Thank you for your review! We’re pleased to hear you found the renewal prompts helpful and the process quick and straightforward to complete. We really appreciate your continued support!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

I send emails to support and don't get…

I send emails to support and don't get an answer. What's the point?

May 11, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

We’re sorry to read this feedback. We take customer support seriously, however after checking our records we’ve been unable to locate any emails from you. It’s possible there may have been a delivery issue, so we would encourage you to contact us again directly so we can assist and resolve any concerns as quickly as possible.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

I had first very good presentation from…

I had first very good presentation from sales team, then excellent support from support and KYC teams. Very good experience,

May 18, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear M&L Consulting Limited,

Thank you for your fantastic review! We’re delighted to hear you had such a positive experience with our sales, support, and KYC teams. We really appreciate your kind words and are so pleased we could make the process smooth and straightforward for you.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Simplify your company registered address change

Every thing went very well and smoothly.
Recommend.

May 11, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Marco,

Thank you for your kind review and recommendation! We’re delighted to hear everything went smoothly and that we could help make your registered address change simple and hassle-free. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

User friendly.

May 18, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear CargoTron UK Ltd,

Thank you for your review! We’re delighted to hear you found our service user friendly. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Good experience

Good experience

May 7, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Jomon Varkey,

Thank you for your review! We’re pleased to hear you had a good experience with our service and appreciate you taking the time to share your feedback.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

I really like the responsiveness with…

I really like the responsiveness with respect to the registration processing

May 7, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Ashway Logistics & Trading Ltd,

Thank you for your kind review! We’re really pleased to hear you were happy with the responsiveness of our registration process. We appreciate your support and look forward to continuing to assist your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Good

really good service

May 6, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sportzpire Consulting Ltd,

Thank you for your review! We’re really pleased to hear you’re happy with our service and appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Awesome service

Quick, efficient & effective! Awesome

May 6, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear All Blue Ox Capital,

Thank you for your fantastic review! We’re so pleased to hear you found our service quick, efficient, and effective. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Professional High Quality

Everyone is professional and the service works like clockwork.

May 13, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Nio Digital,

Thank you for your fantastic review! We’re delighted to hear you’ve found our team professional and our service reliable. Your kind feedback means a lot to us and we really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Super efficient service and follow up…

Super efficient service and follow up from the team to ensure smooth execution of Reg Off and director amendments. Can highly recommend.

May 13, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear AC,

Thank you for your fantastic review and recommendation! We’re delighted to hear you found our team efficient and supportive throughout the Registered Office and Director amendment process. We really appreciate your kind words and your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Fast processing

Fast processing, reliability and a very good price.

May 6, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Questus Holding Ltd,

Thank you for your great review! We’re delighted to hear you found our service fast, reliable, and good value for money. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Good service

Good service

May 12, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Yasir Suddal,

Thank you for your review! We’re pleased to hear you’re happy with our service and really appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Everything was easy and fast

Everything was easy and fast. Congrats

May 4, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Lexsoft Systems, S. L.

Thank you for your kind review! We’re delighted to hear you found everything easy and fast. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Unprofessional

Unprofessional

April 24, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Joseph,

We’re sorry to see this review and disappointed to hear you feel this way. We always aim to provide a professional and helpful service to all clients, and we would welcome the opportunity to understand your concerns further and resolve any issues directly.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very efficient

Very efficient

May 4, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Raj Patel,

Thank you for your review! We’re delighted to hear you found our service efficient and we really appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Brilliant

Brilliant. I've been using these guys for a number of years now and really impressed by their value, quality of service and reliability. It's really been an excellent quality of service delivered and I would recommend anyone to use them for your business needs or virtual office needs.

January 6, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mathew,

Thank you so much for your fantastic review and for your continued support over the years! We’re delighted to hear you’ve been impressed with our value, reliability, and quality of service. Your recommendation truly means a lot to the whole team, and we look forward to continuing to support your business for many more years to come.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Using the address and I received all my…

Using the address and I received all my letters

May 1, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Velaro Vault Ltd,

Thank you for your review! We’re pleased to hear you’ve been happy with the service and that your mail has been received smoothly. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 3 out of 5 stars

Not enough comms about renewal and…

Not enough comms about renewal and charged a “late renewal fee”. So does that mean if I just cancel it and create a new account, I’ll get it for the same price? Doesn’t make sense.

May 1, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

We’re sorry you feel this way. We do send multiple renewal reminders (4 in total) before any late renewal fee is applied. If a service isn’t renewed on time, our team then has to begin the process of suspending and removing the address from Companies House records, which naturally creates additional admin work.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

My concern is not with your KYC or…

My concern is not with your KYC or compliance procedures themselves, as I fully understand and respect the need for AML and compliance controls.

However, my concern relates to the onboarding transparency and process management.

At no point before payment, identity verification, document submission, or multiple compliance exchanges was I informed that your internal policy may automatically reject applicants from certain FATF-monitored jurisdictions regardless of the quality of their documentation or the nature of their intended business activity.

Had this been disclosed clearly at the beginning of the onboarding process, I could have avoided spending considerable time gathering documents, completing verification procedures, corresponding extensively with your compliance team, and delaying my ability to engage alternative providers.

In my view, if additional jurisdiction-based eligibility criteria exist beyond the published KYC document requirements, these should be communicated transparently before payment and onboarding begin.

While I appreciate the professionalism of your staff throughout the process, the overall experience resulted in unnecessary delays, uncertainty, and lost opportunities to pursue other service providers earlier.

May 7, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Alterkait,

Thank you for your feedback. We appreciate your understanding of the importance of AML and compliance procedures. While we aim to make our onboarding process as clear as possible, all applications remain subject to internal compliance and risk assessments, including jurisdictional checks, which may only become apparent during the verification process.

In this case, discrepancies between the information provided and the application access/payment location triggered additional compliance concerns, and unfortunately we were unable to proceed with the application. We appreciate your comments regarding transparency and will take them on board as part of our ongoing review of our onboarding processes.

Kind regards

Registered Office (UK) Team

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