Theluckydate Reviews 228

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Don’t waste your money, it’s $700 worth of credits to even think about requesting information from the lady you’re interested in. Never met anyone willing to share their contact information after a lo... See more

Company replied

Rated 5 out of 5 stars

Not sure exactly how they do it but the profiles here seem like they’re actually reviewed before going live. No weird bios or stolen pics. I like and appreciate the fact that I am not chatting with an... See more

Company replied

Rated 5 out of 5 stars

Usually I bounce after 10 minutes when stuff feels fake, but Theluckydate actually seemed solid. People were normal, no weird messages, and profiles didn’t look like they were AI-generated. That alone... See more

Company replied

Rated 5 out of 5 stars

I’m not really one for face-to-face interaction - I’m much more comfortable texting. And here, I’ve found the ideal environment: people who are open to talking about anything, without placing any big... See more

Company replied

Company details

  1. Dating Service

Written by the company

TheLuckyDate is a dating platform built for people who want strong conversations instead of rushed swipes. Here, every interaction is about sharing stories, discovering new perspectives, and connecting in ways that feel natural. 🔒 Safety comes first. Smart moderation and security tools help remove the majority of unwanted content, creating a more comfortable space for communication. 🌍 A worldwide community is waiting for you. Talk with people from different backgrounds and cultures, or discover someone closer to home—TheLuckyDate opens doors to both global and local connections. 📱 The experience is simple and intuitive. From quick sign-up to smooth messaging, everything is designed to keep the focus on your conversations—not on complicated features. 🧡 Inclusivity is at the heart of the platform. Everyone is welcome here, and diversity, openness, kindness, and respect are encouraged in every chat. 💬 Support is always available. The customer care team works 24/7, ready to answer questions and provide help whenever it’s needed. ✨ Both free and premium options are available. Explore the basics at no cost or enhance your journey with features like extended messaging and additional connection tools. Start your profile in just a few steps and enjoy conversations that feel light, sincere, and uplifting—at your own pace.


Contact info

3.1

Average

TrustScore 3 out of 5

228 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Phony answers from Customer Service

Customer service will not answer questions if your questioning their being legit. If you fill out a profile you get 300 characters but many of the "legit women" will have way more. I caught several on one profile because they didn't check what we were talking about and gave me 2 different birthdays. Several say they live in the US but can't decribe the city they say they live in.

November 1, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Hi Britt,

We’re sorry to hear about your concerns. Authenticity and trust are very important to us, and we work hard to ensure a positive experience for everyone.

We appreciate you bringing this to our attention, and we'd like to investigate further. If you have specific examples or any additional feedback, please feel free to reach out to us at support@theluckydate.com. We're here to help make your experience better.

Best,
Zoe from TheLuckyDate Support Team

Rated 1 out of 5 stars

Scam

Scam! You are showed pics of models but the corespondence is with someone else working for a dating service in Ukraine or Russia. The models sign contracts with the dating service, collecting 10% of the money clients lose. The models will also occasionally make a video or pic for the agency to send the client. You will never communicate with the woman in the pictures. How do I know this....I had the pleasure of chatting with 3 rogue employes...2 which pulled me away from the site and tried to rip me off and one that told me the truth and sent me messages i wrote to my "love". Also i was sent videos of other men who thought they had found their love. Also, all the girls will send you explicit videos but its all from a library of videos...i was sent the same video by "multiple women". Stay away from this site.

October 22, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear User,

Thank you for your feedback. We are truly sorry to hear about your negative experience, and we want to address the concerns you’ve raised.

We are committed to providing a safe and genuine environment for users to connect with others. We take any allegations of deceptive practices very seriously. While we strive to ensure the authenticity of profiles and communications on our platform, we encourage you to report any suspicious activity directly to our support team so we can investigate it thoroughly.

In cases where users encounter individuals who may be acting dishonestly, we take swift action to review and resolve such issues. If there has been any misunderstanding, please do not hesitate to reach out so we can look into it and make things right.

Thank you for bringing this to our attention, and we hope to regain your trust in the future.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

Been 2 months trying to get my profile…

Been 2 months trying to get my profile deleted. The site one big scam. Girls don't even have Visa to travel. And all they do is take your money. Customers service sucks. Beware Gentlemen. Your profile will be on there forever

September 2, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Petrick,

Thank you for sharing your experience. We're sorry to hear about the difficulties you've faced with deleting your profile and interacting with our service. We take issues like these seriously and are committed to improving our user experience. If you’re still having trouble, please reach out to our customer support team directly to resolve this matter. Your feedback helps us grow, and we’re working hard to address concerns and improve our platform for all users.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

I don't think this site is what it…

I don't think this site is what it seems. I was communicating with this beautiful lady. I felt a true connection with her. She claimed to be a former beauty pageant winner and a wonderful fitness girl and it was actually true. The reason I know this is because I managed to do some investigation and I found that she has her own social media account. But after viewing her account I discovered she is already in a relationship with some other guy. I was truly disappointed but at least I know the truth. My advice to other people that use this site is to be careful. You very well could be wasting your time and money.

October 5, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Daniel,

Thank you for taking the time to give us your feedback.

Our platform is a simple and user-friendly tool that helps people all over the world to meet and connect with each other. Our main goal is to bring like-minded people together and help them create meaningful connections. We have no control over the behavior or intentions of the people who use our platform. However, we do provide tools to protect users from potentially harmful behavior: It is possible to report any user with suspicious behavior on the platform, and an investigation is carried out in every case. We also have preventative algorithms that detect potentially harmful activity and content. Violations of the platform's guidelines are punishable by profile blocking.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

impossibl to chat without paying just a…

impossibl to chat without paying just a S***HITTY website

August 24, 2024
Unprompted review
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Reply from Theluckydate

Dear User,

You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.

Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.

If you want to manage your expenses efficiently, we offer several options. Contact us at support@theluckydate.com, and we'll be happy to help you.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

well I am smarter then AI i gave the…

well I am smarter then AI i gave the girl my contact information but she wants to remain here. there was a girl I asked her 3 times about coming to see her all I get is how much she wants me. now i see she is in Canada. the naive ones that post the good reviews are lonely and happy for conversation. I will bet not one person has ever had a date. If they have then they should review it. I meant to write the girl said she was in Alabama usa

August 28, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear User,

It's important to remember that our platform is designed for different communication needs. Each user has their own reasons for using the platform, resulting in different experiences. If you're looking for more interactions, you should expand your network by reaching out to other users who share your interests or likes. Building contacts sometimes requires a little patience and exploration.

If you have any questions, you can reach us at any time. We'll be happy to help you.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

Scam Company

It appeats Lucky date it's nothing more than a scam company. You have no proof that the girl you are messaging is the real girl in the picures. It could be a big fat hairy burly man sitting in a lounge chair and watching NFL football laughing his head off, saying, "I luv you." All responses seem to be "canned" or AI generated and perfect grammar. In addition, Lucky Date does not provide live videos because they can't monitor the convesations, too expensive. Live videos do not lie. Wake up guys. The company is based overseas in Gibraltar!!! Probably to avoid legal issues. Don't waste money or time on this company. They appear to be nothing more than a fraud.

August 8, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Thomas,

Thank you for taking the time to give us your feedback.

We would like to let you know that the profiles of our users are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@theluckydate.com if you notice any suspicious activity.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

Nothing but Scam all the way around

Nothing but Scam all the way around. Designed to get alot of your money. The girls are scammers.

August 17, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear User,

Our platform is a simple and user-friendly tool that helps people all over the world to meet and connect with each other. Our main goal is to bring like-minded people together and help them create meaningful connections. We have no control over the behavior or intentions of the people who use our platform. However, we do provide tools to protect users from potentially harmful behavior: It is possible to report any user with suspicious behavior on the platform, and an investigation is carried out in every case. We also have preventative algorithms that detect potentially harmful activity and content. Violations of the platform's guidelines are punishable by profile blocking.

If you ever come across a situation that raises suspicion, please do not hesitate to contact us at support@theluckydate.com. We will investigate your concerns thoroughly with our relevant departments.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

Unfortunately when i suggest they show…

Unfortunately when i suggest they show their ass they immediately say yes but when i suggested a serious relationship they make me postponed. To me they are all perverted women or AI

August 9, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear User,

Our website is primarily intended for online communication and we don't offer the services you mention. Users join our platform for different reasons, which may lead to unique experiences and results.

The profiles of our members are verified according to our Terms and Conditions. Genuine connections are at the heart of what we do. Contact us at support@theluckydate.com if you notice any suspicious activity.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

its all fake -- everything

its all fake -- everything. are they always sitting awake? the profiles, the girls, artificial intelligence engines answering, girls have unrealistic photos. tips! they cant even say n..i gger -- important check for AI confronting.
it all verified scammers which lead to nowhere. Lucky me -- I paid no penny for it.

August 13, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear User,

Thank you for taking the time to give us your feedback.

We would like to let you know that the profiles of our users are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions.

Thank you for sharing your experience. We understand your concerns and are sorry to hear about the issues you faced. We strive to ensure that all interactions on our platform are genuine and meaningful. Your feedback is important, and we are committed to addressing any problems that arise. If you have further details or specific concerns, please contact our support team directly so we can assist you further. Thank you for bringing this to our attention.

Best Wishes,
TheLuckyDate Customer Support

Rated 5 out of 5 stars

It's easy and simple

It's easy and simple, without too many complications

August 4, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Harold,

We really appreciate your thoughts and feedback. Thank you for sharing them with us.
We wish you an enjoyable experience on our website.

Best Wishes,
TheLuckyDate Customer Support

Rated 5 out of 5 stars

Everything somehow works itself

Mostly just chatting though. I like that it's easy to start a conversation here. Everything somehow works itself out, without pressure or stress.

July 30, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Earl,

Your positive experience is really important for us!
We wish you a great time on your journey!

Best Wishes,
TheLuckyDate Customer Support

Rated 5 out of 5 stars

A good site for those looking for friendship or something more

I've been using TheLuckyDate for a couple of months now and I like the way everything is organised here. I quickly learnt how to use all the functions and made a lot of few friends. A good site for those looking for friendship or something more.

August 4, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Elaina,

We're delighted that you like our product and wish you every success in your future contacts with your pen pals.

Best Wishes,
TheLuckyDate Customer Support

Rated 5 out of 5 stars

Everything is perfectly organized

After my divorce I could'nt decide to try online dating for a long time, but my friend recommended TheLuckyDate. I'll be honest, I was surprised how organised everything was. I've managed to meet a few interesting women. For now, we're just chatting, but I'm excited about new acquaintances and the possibilities this site opens up.

July 31, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear William,

Thank you for sharing your experience with us. We’re glad to hear that you found our platform well-organized and that you've met some interesting women. Our goal is to provide a positive and user-friendly environment for making new connections. We hope you continue to enjoy your journey on TheLuckyDate and discover all the exciting possibilities it offers. If you have any questions or need assistance, feel free to reach out to our support team.

Best Wishes,
TheLuckyDate Customer Support

Rated 5 out of 5 stars

The site is easy to use

The site is easy to use, which is great because I don't like to mess around with technology.

July 23, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear User,

We want to thank you for your feedback.

Our platform is a simple and user-friendly tool that helps people all over the world to meet and connect with each other. Our main goal is to bring like-minded people together and help them create meaningful connections.

We hope you enjoy communicating with your pen pals.

Best Wishes,
The Lucky Date Customer Support

Rated 5 out of 5 stars

The site is beautiful, the interface is clear

I found TheLuckyDate through an advert. The site is beautiful, the interface is clear, but it seemed to me that few people here are set up for serious relationships. More casual dialogues, which is also not bad, but not what I was looking for. In general, it's good for socialising, but I've moved on to another site to find a long-term relationship.

July 28, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Arya,

It is warming for us to hear that you like the functionality of our platform and use it to find new friends and acquaintances online. Have fun communicating with your pen pals!

Best Wishes,
The Lucky Date Customer Support

Rated 5 out of 5 stars

I like it!

The people here are friendly the communication is easy and relaxed. It's okay, I like it!

July 28, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear User,

We're delighted that you like our product and wish you every success in your future contacts with your pen pals.

Best Wishes,
The Lucky Date Customer Support

Rated 5 out of 5 stars

Many interesting people from different countries

Well, what can I say, not bad for a change. I've used different sites, but here I liked that there are a lot of interestig people from different countries. It's not always easy to find someone who is really interested in a serious relationship, but it's a handy dating tool.

July 28, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Carl,

We're glad to hear that you're having a positive experience on our website and connecting with people from different countries. Have fun communicating with your pen pals!

Best Wishes,
The Lucky Date Customer Support

Rated 5 out of 5 stars

Impressions are only positive

So far my impressions are only positive.

July 23, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Bridget,

We appreciate your honest feedback on our platform and are glad you have a positive experience. Have fun communicating with your pen pals!

Best Wishes,
The Lucky Date Customer Support

Rated 5 out of 5 stars

It's easy to start a conversation without pressure

I use it mainly for socialising in my free time. I like that here you can easily start a conversation with anyone without feeling pressurised.

July 25, 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Hettor,

We're delighted that you like our product and wish you every success in your future contacts with your pen pals.

Best Wishes,
The Lucky Date Customer Support

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