The Mac Parts Australia Reviews 71

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This replacement battery for a fully-spec'd Macbook Pro 15.4" late 2013 model. It arrived quickly, fit perfectly, and runs for hours. I'm delighted! It certainly looks OEM. Two small screw torx(?) scr... See more

Rated 5 out of 5 stars

The Mac Parts did an excellent job with my repair. Top case repair on MacBook Pro, the screen was also replaced. I posted my Mac Pro in from Perth for repair, Mac Parts included the freight in t... See more

Rated 4 out of 5 stars

Extremely happy with the service. We had a miscommunication with timing and I missed a deadline but I most certainly will be using these guys again. Don’t hesitate booking this business. I highly reco... See more

Rated 5 out of 5 stars

The Mac Parts team were fast, reliable and provided great service for me during tricky COVID conditions - plus a free set of Apple-compatible screwdrivers! Very kind, thanks Joe!

Company details

  1. Electronic Parts Supplier
  2. Computer Consultant
  3. Computer Repair Service
  4. Computer Service
  5. Computer Support and Service Company
  6. Electronics Repair Shop

Written by the company

Australian Macbook Parts Supplier and Logic Board Repairer. We provide parts, repairs, tools and services for our customer. Kindly visit our website for more info!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Highly recommend!

Great communication and prompt service. Even brought the computer downstairs as I couldn’t find parking. Fair pricing too. Highly recommend!

January 23, 2024
Rated 5 out of 5 stars

Good communication

Good communication.
Helpful in explaining problems to a non-technical person.
Expertise.
Repairs completed promptly.
Future contact offered for any enquiries regarding repairs plus guarantee.

January 9, 2024
Advertisement
Rated 1 out of 5 stars
The Mac Parts Australia logo

Reply from The Mac Parts Australia

Hello

Thank you for taking the time to share your experience.
We apologise for the delay that your order experienced in transit.

In order to keep prices and shipping costs as low as possible, for standard shipping we partner with a variety of courier, to find the lowest cost possible. For customers who need their producsts ASAP, we offer the choice of local pickup from our Melbourne CBD office, or Express shipping at checkout. In this case, our partner Sendle advises that your order was within their delivery timeframe.

We would like to extend our apologies to you for failing to meet your expectations, and invite you to contact our customer rep by email, for a free upgrade to express shipping on your next order.

Best regards
The Mac Parts Australia.

Advertisement
Rated 5 out of 5 stars

fantastic

Joe was a pleasure to deal with and very knowledgeable about the issue. I’d absolutely bring my iMac back again.

August 21, 2023
Rated 5 out of 5 stars

Highly recommend

Highly recommend! Great service, fixed battery in my 2015 year old mac laptop. They also cleaned the screen and keys. Works so much faster, looks brand new! Saved me from having to buy a new one.

August 14, 2023
Rated 5 out of 5 stars

Life savers

Life savers! I was visiting Melbourne, attending a conference, when my laptop died. These folks were able to deal with my issue right away. They swapped out my whatchyamallit and put it in a similar model. I went right back to work inside of one hour.

June 13, 2023
Advertisement
Rated 5 out of 5 stars

good service

I had my battery replaced for an old laptop. From 1hr battery life, the new battery worked for 7.5 hours. I'm happy with the service. Joe was also able to explain and show to me was causes battery drain and which apps drains battery the most. Thanks

February 3, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look