THEMAGIC5 Reviews 1,556

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality, highlighting the excellent fit, clear vision, and anti-fog capabilities. Many consumers appreciate the custom-made aspect, noting the comfort and lack of pressure around the eyes. The ordering process is frequently described as easy and efficient, with many people commending the helpful customer service and regular updates. However, some customers also noted issues with delivery times, with orders taking longer than promised. A few people were dissatisfied with the quality, mentioning that the anti-fog didn't work or that the materials felt cheap. Additionally, some reviewers reported difficulties reaching customer service, particularly concerning refunds or significant order issues.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the goggles for their perfect fit, comfort,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the goggles for their... See more

User experience

Consumers find the user experience to be largely positive. Many praise the ease of the entire process,... See more

Order

Customers generally had positive experiences with the ordering process, finding the website well-presented... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent communication,... See more

Based on these reviews

Rated 5 out of 5 stars

Goggles are very minimal with great geometric design. Beautiful lenses and absolutely no fog at all. If leakage happens just tight them a little more, but because they are custom made you don't feel t... See more

Rated 5 out of 5 stars

Although I had initial issues with the scan due to Phone issues. The final product was great My last magic 5 goggles are still going strong Indoor ones lasted 3 years Outdoor ones I'm s... See more

Rated 5 out of 5 stars

Even though there was an initial fitting issue, the Magic 5 team contacted me quickly, adjusted the scan data, and shipped new goggles that fit perfectly. All of this was done without any additional c... See more

Rated 5 out of 5 stars

Great delivery time, easy purchase online. Most of all, the product delivers what it promises! Goggles were perfectly designed to my facial frame. It fits perfectly! Clear vision in and out of water a... See more


Company details

Information provided by various external sources

THEMAGIC5 has reinvented the swimming goggle. THEMAGIC5 swim goggles fit perfectly. They are comfortable to wear and prevent water leakage | Custom fitted to you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 7% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This was really easy I had my daughter…

This was really easy I had my daughter scan her face. It accepted and once we received the magic5s it was just in time for her Swim meet she said she really likes them, they were comfy and she didn’t have to adjust much once we got the right tightness.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Pricey but really comfortable

I started swimming (again) after getting diagnosed with knee wear. I have fairly deep-set eyes, and most googles, no matter how adjustable they are, eventually start digging into my nose.

My socials introduced Themagic5 to me. I was really skeptical at first. It seemed an overpriced gimmick to me. I did some research though and found the company is legit.

Truth be told, I wouldn't pay full price for these. But with a Black Friday deal, the goggles suddenly were ina price range where I'm willing to pay for quality.

I've swam about 4 hours with these now. The goggles are super comfortable. These don't dig into my nose at all. The 3D sizing worked really well, and delivery was reasonably quick. Really happy with that.

I'm still fiddling around with the straps. The company says the straps should be much looser, but I find I had to do them much tighter than I expected. That could be me though.

More importantly, the goggles work well, are really comfy and, for a discounted price, well worth getting. I still wouldn't get them at full price.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

great fit, no leak, easy process

great fit, quick online face scanning process. on last purchase, i bought 2 for my son and myself. this is my third purchase considering the best fit compared to Speedo. comfortable to wear and no leak at anytime 😍

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

Ordering and scanning were easy.

The scanning was a little tricky, but I got it right on the second try. The ordering process was easy. The goggles arrived in a reasonable period of time. I have used them twice, so far, and they worked perfectly with no leaking or fogging.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

I enjoyed the scanning of the face

I enjoyed the scanning of the face, I felt like I was getting a good value and technology was evolving. Then when I wore them to practice tonight, it honestly felt like I wasn't even wearing goggles at all.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Best fit on the market

I like the fact that the goggles are custom made. I always have problems with leaking goggles. The magic 5 is the best goggle I ever had in this concern with minimal leakage.

December 9, 2025
Unprompted review
Rated 2 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience. The goggles I received were poorly finished on the inside, arrived with visible dirt, and the overall build quality is far below what you would expect for this price. I ordered the white version, but it looked dirty and carelessly manufactured right out of the box.

What makes it even worse is the shipping: the order was sent via regular letter mail, which is very slow, yet they still charge €10 for this cheap and inefficient delivery method. For a premium-priced product, this is unacceptable.

Based on my experience, I cannot understand the many positive reviews. I expected far better quality and service.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Love these goggles

Everything was straight forward. I wish I bought these a long time ago instead of buying 8 pairs of goggles either hurt or kind of fit.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Comfortable swim glasses

I bought my first pair of glasses a year ago and have been using them with satisfaction ever since. Now I ordered indoor glasses at a discounted price.
I recommend using the demister, it is needed every 2-3 months

December 4, 2025
Unprompted review

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