Choosing the matress toppers was made easier using the 'by need' filter, we were specifically in need of a cooling type. The pillows were BOGOF which was an unexpected bonus and really helpful. Delive... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Initially, I thought I had wasted yet more money on another mattress topper as my sacrum/hip area was uncomfortable. Nick, the founder, sent a message asking how it was working out, I relayed my conce... See more
Company replied
Excellent and honest advice given to me before I placed my order. I spoke to Myles at company HQ & discussed my specific requirements (small double sofa bed). He advised me that the mattress topper co... See more
Company replied
I came across The Mattress Topper Company on a search. A couple of other sellers popped up and I looked at each website. TMC not only offered the best deal, the website was straightforward a... See more
Company replied
Company details
Written by the company
The Mattress Topper Company is the UK's number one mattress topper specialist. We don’t just sell toppers, we design and develop them too. We are excited about the latest trend in better sleep, with mattress toppers quickly becoming the ‘go-to’ solution for upgrading comfort and improving sleep. Our team has over 100 years of combined experience in the sleep and comfort industry, so if anyone knows how to build great comfort at low prices, it’s us. We also source the best toppers from some of the best sleep brands around the world. Every topper in our collection is there for a reason, we don’t just list hundreds and hundreds of look-alike products making it almost impossible for you to shop. All our toppers are aimed at giving the best possible value for money and we don’t believe you can find better toppers for less anywhere. That’s why we give you our lowest price promise. That's right, we promise to have the lowest price on every topper we sell, and in the unlikely event you find the same topper anywhere else for less, we will simply refund the difference. We have thousands of toppers in stock for fast delivery, so when you want more comfort you can get it quick...!
Contact info
4.6
Excellent
397 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Mattress Topper Company
Hi there, thank you for your kind feedback! We’re glad you found ordering easy and enjoyed our communication. Your support means a lot to us!
Happy Sleeping,
The Mattress Topper Company 😊
Advertisement
Very quick and easy
October 1, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi Elizabeth, thank you for your feedback! We’re delighted to hear that your experience was quick and easy. We really appreciate you taking the time to share your thoughts.
Happy Sleeping,
The Mattress Topper Company 😊
Website looked informative &…
Website looked informative & professional
September 30, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi Peter, thank you for your feedback! We’re glad you found our website informative and professional. We really appreciate you taking the time to share your thoughts.
Happy Sleeping,
The Mattress Topper Company 😊
Great website
Very easy to use, great reviews for a wide variety of products and competitive pricing.
September 29, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi there, thank you for your lovely review! We’re glad you found our website easy to use and enjoyed our range of products and competitive pricing. Your feedback means a lot to us!
Happy Sleeping,
The Mattress Topper Company 😊
Website really easy to use
Website really easy to use, able to find and view what I was looking for. I look forward to receiving my first order, cooling mattress topper. Will make my menopausal nights much more comfortable.
September 29, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi there, thank you for your kind feedback! We’re delighted to hear you found our website easy to use and that you’re excited about your cooling mattress topper. We hope it helps make your nights much more comfortable!
Happy Sleeping,
The Mattress Topper Company 😊
Advertisement
Easy to navigate site
Easy to navigate site. Waiting for my topper to arrive.
September 26, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your review, Dodger!
We’re glad you found our website easy to navigate and hope your topper arrives soon so you can start enjoying it.
Happy Sleeping, The Mattress Topper Company 😊
Good website easy to order and discount…
Good website easy to order and discount and free pillow automatically added at check out.
September 27, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your review, Arlene!
We’re so pleased you found our website easy to use and enjoyed the automatic discount and free pillow at checkout.
Happy Sleeping, The Mattress Topper Company 😊
Very easy transaction
Very easy transaction. Ordering the mattress topper was simple and I would recommend it.
September 26, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your kind review, Vanessa!
We’re delighted to hear the ordering process was simple and that you’d recommend us.
Happy Sleeping, The Mattress Topper Company 😊
Reply from The Mattress Topper Company
Thank you for your review!
We’re so pleased to hear you found our website clear and easy to use.
Happy Sleeping, The Mattress Topper Company 😊
Advertisement
Highly recommended
The Topper is superb and arrived two days after we ordered it ! It has given our mattress a whole new lease of life .
Really nice to deal with a company where you can get through to a human being and not a bot
September 18, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your fantastic review, Neil!
We’re delighted to hear your topper arrived so quickly and has refreshed your mattress with a new lease of life. It’s wonderful to know you appreciated being able to speak with a real person too.
Happy Sleeping, The Mattress Topper Company 😊
Searching for a Mattress Topper came…
Searching for a Mattress Topper came across this company. Straight forward to place the order. Bonus Free pillow also! Thank you
September 25, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your review, Mick!
We’re delighted you found ordering straightforward and that you’re enjoying the bonus pillow too.
Happy Sleeping, The Mattress Topper Company 😊
Very Good!
Excellent customer service and quick delivery. Find the topper very comfortable and husband’s hips do not ache as much whilst sleeping as pressure points supported better.
September 25, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your wonderful review!
We’re so pleased to hear that your topper arrived quickly and is already making such a difference to your comfort. It’s great to know your husband is experiencing better support and relief at night.
Happy Sleeping, The Mattress Topper Company 😊
My new topper is brilliant at first I…
My new topper is brilliant at first I did think it was very soft then I realised you can flip it over and have it on the firm side and that’s the side I love . Very happy sleeping very well I would recommend this topper .
September 22, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi Sandra,
Thank you for sharing your experience! We’re so glad you’ve discovered the perfect side for you - flipping the topper really lets you choose the firmness that suits you best. It’s wonderful to hear you’re sleeping so well, and we really appreciate your recommendation.
Happy Sleeping,
The Mattress Topper Company 😊
Advertisement
I am disappointed that the mattress…
I am disappointed that the mattress topper I ordered turned out not to be 4" thick as it was advertised, and when laid on, ended up only being at best 2" thick
September 22, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi Robin,
Thank you for sharing your feedback. We’re sorry to hear you’re disappointed with your topper. The measurement stated refers to the topper at its maximum loft before it naturally compresses under body weight. This compression is part of how the Seriously Comfortable Revolution Topper adapts and provides support.
The topper has two inner cores - one firmer and one softer - so the softer core naturally has more give, which can make it feel thinner depending on your body weight and sleeping position. This design gives you the flexibility to choose the side that feels best for you.
Happy Sleeping,
The Mattress Topper Company
Easy to navigate website.
Easy to navigate website and, as looking for a topper to relieve back pain, pleased to be able to read relevant information without hours of searching.
I will review the topper performance once fully tested.
September 22, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi Gary,
Thank you for your review! We’re glad you found the website easy to navigate and the information helpful for your back pain. We hope the topper meets your expectations and look forward to hearing your thoughts once you’ve given it a full test 😊.
Happy Sleeping,
The Mattress Topper Company 💤
Easy to navigate website
Easy to navigate website. Looks like honest genuine information to hopefully help alleviate my back pain problems.
September 19, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi Bob,
Thank you for your review! We’re glad you found the website easy to navigate and the information helpful. We hope your new topper brings you the comfort and support you’re looking for 😊.
Happy Sleeping,
The Mattress Topper Company 💤
The information is very clear on…
The information is very clear on mattress toppers with large photos of your products. Prices are very reasonable and was great to get a Free item with my order plus and extra 15% off even better. Only thing I was not too sure about was Delivery details, as I was hoping for a speedy delivery.
September 19, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi Marion,
Thank you for your review! We’re delighted you found the product information clear and enjoyed the free item and extra discount 😊. The delivery timeframe is stated at checkout and in your confirmation email, and once your order has been dispatched, you’ll receive tracking updates so you can see it all the way to your door. We really appreciate your patience and hope you’re enjoying your new topper!
Happy Sleeping,
The Mattress Topper Company 💤
Advertisement
Easy website & lots of choice for all…
Easy website & lots of choice for all budgets
September 18, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi Ann,
Thanks for your review! We’re glad you found the website easy to use and enjoyed the range of options for every budget 😊
Happy Sleeping,
The Mattress Topper Company 💤
Comfy!
Delivery on time and website was easy to use. Mattress topper is comfy and loved by my daughter, and will buy from in the future
September 5, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi Grace,
Thank you for your lovely feedback! We’re so pleased to hear your daughter is enjoying the topper and that you found the website easy to use. We look forward to helping you again in the future 😊
Happy Sleeping,
The Mattress Topper Company 💤
Reply from The Mattress Topper Company
Hi Karen,
Thanks for your review! We’re so glad to hear it’s living up to expectations and keeping you feeling cool.
Happy Sleeping,
The Mattress Topper Company 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.