ThemeRex Reviews 203

I’m absolutely thrilled to share my experience with this incredible support team! From the moment I reached out, Sophie has been a phenomenal asset, providing exceptional guidance and support through every query and challenge I encountered. Her patience, expertise, and dedication truly set her apart. It’s rare to find such outstanding service where every question is answered with clarity and every problem is tackled with efficiency. This level of support has made all the difference and has exceeded my expectations in every way. A huge thank you to Sophie and the entire team for their remarkable help—highly recommended!

It is so hard to come across support that is this stellar, with such patience these days! But Sophie has proved time and again with her dedication and customer centric focus that surpasses none other.

I'm a customer for life for sure!! Thanks guys for your awesome professionalism and support.

A great company to deal with, very knowledgeable and the support team are amazing. thank you

I am satisfied with the support of this theme. Maybe it wasn't the fastest support in the world, but I'm satisfied with the pleasant communication and the problems with my website were solved.

Valen and his team done a great job.

I am using him for second time (second website)and the work is outstanding.

Very good customer support and suggestions during work.

I received amazing efficient assistance within the same day on installing the theme, including the media and making sure the layout and styling was spot on like the demo purchased. Customer service is spot on!

Sophie did an excellent job of guiding me through resolving my issue. I do have a suggestion, however: there doesn't seem to be any mechanism for bug reports short of signing up and paying for support. It should be easy for theme users to place reports in a timely fashion.

Extensive theme and Sophia's support was fast and effective. Highly recommend.

This has been my first time building a WordPress website from scratch without a direct web developer's support. I've been very happy with the design aesthetic, the level of customisation, and the customer support, who are going above and beyond. My sincere thanks to the team at Themerex.

Template works super good and it's the best support I ever had by far ! Thank you ThemeRex for everything

Excellent technical support. I recommend.

Sophie helped me multiple times to get my template perfect! I was very impressed by her attention to detail and the speed at which she helped me. Never once asking for anything in return.

My site was up within a day as I was able to get it 95% of the way there, with Sophie helping me understand the remaining 5%.

Highly recommended!

I had little issue with my theme and the team was prompt in resolving the issue.

I don't often write comments unless I have a bad experience, which is just because I'm so busy...but sometimes when something is fantastic I feel compelled to share my experience. This theme is a little difficult to get used to (because there are sooo many cool features), but when you get used to it, it's the best! Sophie was so helpful, and she took care of all my questions with grace and kindness. I'm truly impressed by this amazing product!! Thank you from TheAlphabetKidsBook.com

ThemeRex develops stunning themes for WordPress. For all my websites I've purchased theme from ThemeRex. In addition they provide great support! I recommend their service.

It's my first time to purchase a theme from them. I'd have to say that the technical support is fast and efficient. Sophie is accommodating in assisting with all technical issues.

Great theme and great customer support (Sophie in particular) as I was able to receive answers to a few of my questions post-install very quickly. Great experience so far and would highly recommend their themes.

I had an issue with my website that I could not figure out. Support was extremely helpful with quick responses. They went in and fixed the issue. Best team ever!!

We had a problem with the Italian translation, the technical support solved the problem in no time. Thank you very much!

Tiziana