Themespride Reviews 14

TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

14 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

They have been supportive throughout

They have been supportive throughout . I purchased the theme Bundle and had a good experience.

November 1, 2025
Unprompted review
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Reply from Themespride

Hello,

Thank you for your kind words! We're glad you had a great experience with the theme bundle and appreciate your support. Feel free to contact us anytime if you need further assistance.

Thanks.

Rated 1 out of 5 stars

Can no longer change color of lettering for about a year

I tried to get help with this issue, but they refused to respond. It used to be that there was an option to adjust the lettering color, fonts, etc, then it disappeared about a year ago. Therefore, I cannot modify the existing pages or create new ones. I have gray lettering on gray pages. UPDATE: It is now 12 5 2025: I sent them what they asked for before this review and again after. They still have not helped me!

November 5, 2025
Unprompted review
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Reply from Themespride

Sorry for the inconvenience caused to you, could you please send page link where you are getting gray letter on gray page.

Rated 5 out of 5 stars

I needed a professional-looking blog…

I needed a professional-looking blog and didn’t know where to start. A friend recommended *ThemesPride*, and I couldn’t be happier. The theme I chose was easy to install and looks fantastic. Five stars!

May 14, 2025
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Reply from Themespride

Hello,

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that the theme worked perfectly for your blog.

Thanks.

Rated 3 out of 5 stars

I need help getting the key to download…

I need help getting the key to download after I paid and I still haven't received the key. I've submitted several emails. Please help. I love my theme and need to be able to download the demo.

February 1, 2025
Unprompted review
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Reply from Themespride

Dear Neffie,

Thank you for your feedback. We genuinely appreciate you taking the time to share your experience with us.

We take full responsibility for this oversight and want to make it right. Could you please provide us your order number? We will find the order and provide the key as soon as possible.

Once again, we apologize for any inconvenience caused and thank you for your patience and understanding.

Best regards

Rated 5 out of 5 stars

Outstanding Customer Support

The team at Themespride is fantastic! They guided me through the setup process, and their WordPress themes are top-notch. I highly recommend them to anyone needing quality templates.

January 25, 2025
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Reply from Themespride

Hello,

Thank you for the wonderful feedback! We’re glad our team could help and that you’re enjoying the quality of our WordPress themes—your recommendation means a lot to us.

Thanks.

Rated 5 out of 5 stars

Made Website Building Simple

As someone without much technical experience, Themespride made building my website super easy. Their templates are intuitive, and the final result is stunning. I’m so happy I chose them!

January 23, 2025
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Reply from Themespride

Hello,

Thank you for your wonderful feedback! We’re delighted to hear that our templates made building your website easy and enjoyable. Don’t hesitate to reach out if you need any support!

Thanks.

Rated 1 out of 5 stars

Please answer Themespride!

Themespride theme updated; showed numerous errors. I'm basically begging for help from their support team yet still Themespride haven't notified me regarding necessary corrections to the theme I bought.

Only way to reach them is via email and they simply don't reply.

This is so frustrating and completely unacceptable.

November 25, 2024
Unprompted review
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Reply from Themespride

We sincerely apologize for the inconvenience and frustration you've experienced with our theme and support. Your concerns are valid, and we deeply regret the lack of communication on our part.

Please rest assured that we are taking your feedback seriously and will prioritize resolving the issues with your theme immediately. Kindly share your email address on support@themespride.com so that we can check your query and provide a prompt update.

We truly value your patience and understanding as we work to make things right.

Rated 5 out of 5 stars

Very customizable themes & nice…

Very customizable themes & nice support. Thanks to them for the great service.

June 20, 2024
Unprompted review
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Reply from Themespride

Thank you for your kind words! We're delighted to hear that you're enjoying the customization options and our support. Providing great service is always our top priority, and your appreciation means a lot to us.

If you ever need assistance or have any questions, we're here to help. Thanks for choosing Themespride! 😊

Rated 5 out of 5 stars

Review for THEMESPRIDE.COM

I would like to express my sincere gratitude to the staff of THEMESPRIDE.COM for the exceptional assistance received during the purchase of the template on their sales platform. The team proved to be extremely professional and helpful, providing me with timely and precise support.

I would especially like to thank them for their help in installing the Author Writer Pro template on my website, perennialliterature.com. The process was handled with great skill and attention to detail, ensuring that everything worked perfectly.

With their help, I am now able to refine the site with my personal communications. Their professionalism made this a very positive experience, and I couldn't be happier with the service I received.

I highly recommend THEMESPRIDE.COM to anyone looking for high-quality templates and excellent customer support. Thanks again!

June 7, 2024
Unprompted review
Themespride logo

Reply from Themespride

Thank you so much for your thoughtful and detailed review! We’re thrilled to hear about your positive experience with our team and the Author Writer Pro template.

It’s incredibly rewarding to know that our support and attention to detail helped ensure a smooth installation process for your website, perennialliterature.com. Your kind words truly motivate us to continue delivering exceptional service and high-quality templates.

We’re excited to see how you refine your site and bring your personal vision to life. If you ever need further assistance, we’re here to help.

Thank you for choosing THEMESPRIDE.COM and for recommending us. We greatly appreciate your trust and support! 😊

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