Tutor LMS support is always answering my messages fast and helping me with any question I have. It has been 5 years now since I have purchased the Pro versions, and I am getting the best support possi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Laura.g has helped me with several issues on my website. She's extremely polite, understanding, knowledgeable and quick in her communication. Whatever they're paying her, isn't enough. She sets the be... See more
Company replied
I have had two problems recently with Tutor LMS, both have been dealt with very quickly by the support team. Dip Saha worked tirelessly to get my payment gateway back on line even though it wa... See more
Company replied
I’ve been using Tutor LMS for a while now, and honestly, it’s one of the easiest and most complete LMS plugins I’ve tried on WordPress. The setup is super straightforward, the interface feels natur... See more
Company replied
Company details
Written by the company
Tutor LMS is the ultimate learning management system for educators and businesses on WordPress. Whether you’re a teacher, coach, or entrepreneur, Tutor LMS enables you to create engaging, professional eLearning platforms. With thousands of courses launched daily, Tutor LMS helps you deliver quality education effortlessly.
Contact info
United States
- themeum.com
4.7
Excellent
373 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
rashed
Excellent support service
It's been a steep learning curve configuring everything but the support team at Themeum have been great - quick to respond and help resolve any issues! Rashed, Ashfiqur, Parag and Munayam have all been a great help!
May 2, 2022
Unprompted review
Advertisement
Tutor LMS is a very good tool
Tutor LMS is a very good tool, however, it is still a work in progress, so there are some issues that are been fixed but the support is great, they help you fix most of the bumps you may find ahead, and if there's not yet a solution available, they commit to releasing an update to fix the problems you may have experienced. Keep up the good work, special thanks to Parag and Rashed.
April 6, 2022
Unprompted review
An excellent experience with Tutor LMS and Themeum
We are having a very good experience with Themeum Tutor LMS Plugin.
We did some serious research beforehand to find an LMS solution that would suit us and we came across Tutor LMS as the most suitable.
After the purchase, I just gave Support a user and they magically installed and configured the entire platform for us.
Now we are in the phase of updating our courses and styling it to our liking.
Our thanks to the excellent support of Mr. Rashed Hossain, fast, helpful and super professional.
I highly recommend.
April 6, 2022
Unprompted review
Reply from Tutor LMS
Hello,
Thank you so much for sharing your positive experience with Themeum Tutor LMS Plugin!
We are thrilled to hear that your research led you to choose Tutor LMS as the most suitable solution for your needs. It’s wonderful to know that our support team, especially Mr. Rashed Hossain, was able to assist you efficiently with the installation and configuration.
We’re glad you’re now in the phase of updating and styling your courses.
My Review
I Give 3 stars for the product. Cannot use the new version the way it is . 4 stars for the support. Very accommodating. I Just hope you have chat option also for technical support for quick conversation not just for pre-sale. Thank you Rashed Hossain for not giving up on trouble shooting =)
March 31, 2022
Unprompted review
An excellent support
An excellent support, I had a login problem in my website and the support team (specially Mr. Rashed Hossain) solved it and was kind enough to clarify the problem.
March 30, 2022
Unprompted review
Reply from Tutor LMS
Thank you so much for your kind words! I'm glad I could help resolve the login issue and provide clarity. If you ever need assistance again, feel free to reach out anytime. I'm always here to help!
Advertisement
Problem solved
I had a problem, I contacted support and, in the person of Rashed Hossain (a friendly and very helpful person), he didn't rest until he helped me solve the problem very quickly! Excellent professional! Thanks a lot, Rashed!
March 28, 2022
Unprompted review
Reply from Tutor LMS
Thank you so much for your kind words! I'm glad I could assist you and resolve the issue quickly. It's always a pleasure to help! If you ever need anything else, feel free to reach out. Thank you for choosing Tutor LMS!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.