The Minifigure Store Reviews 1,062

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered some unusual Christmas lego figures on eBay. They arrived within 24 hours!!! They also send a little packet of sweets with your order.... much appreciated!!

Rated 5 out of 5 stars

What a great little company, I wish I had found it sooner. Great service, polite customer service and very quick delivery (2 days). And to top it all didn't use a useless delivery company (I won't men... See more

Rated 5 out of 5 stars

My son loves receiving the full set, it takes away the anxiety and disappointment of doubles which he won't keep and keeps the pleasure of completing a set, we wish lego would follow the example as ma... See more

Rated 5 out of 5 stars

I bought the LEGO speed champions ultimate collectors pack on an offer (£20 off) and honestly thought it was a scam, but it wasn’t! It was great service throughout and delivery was sharp (despite some... See more

Company details

  1. Toy Store
  2. Children's Toys Store
  3. Collectibles Store
  4. Gift Shop

About The Minifigure Store

Written by the company

The Minifigure Store is a UK-based online LEGO store. Established in 2013, we have built a huge variety of stock ranging from collectible LEGO Minifigures, sets, RARE and retired collector's items and much more. As an Authorised LEGO Retailer, we can offer the same great prices as the high street - but with a personal touch.

Offering Worldwide shipping at super prices has made us one of Europe's biggest independent LEGO specialists. See our full range of LEGO




Authorised LEGO Retailer As an official LEGO authorised retailer, this means that we buy our products directly from LEGO ensuring that you only receive Genuine LEGO products when purchasing from The Minifigure Store.

Delivery We offer worldwide delivery at very competitive rates and FREE UK DELIVERY on all orders over £20.00

Rewards Program Sign up for an account and receive 10% of all orders back to spend on a future purchase. (exclusions apply)

Returns 30 day money back returns. This only applies if the goods are returned to us in their original condition.

Free Gifts Choose from a variety of free gifts on all orders over £20.00

0% Interest Available We offer 0% interest free purchases on all orders over £10.00 (subject to approval) via ClearPay, Klarna and PayPal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Super fast delivery

Ordered some unusual Christmas lego figures on eBay. They arrived within 24 hours!!! They also send a little packet of sweets with your order.... much appreciated!!

November 7, 2025
Unprompted review
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Rated 5 out of 5 stars

A MUST USE WEBSITE…

I bought the LEGO speed champions ultimate collectors pack on an offer (£20 off) and honestly thought it was a scam, but it wasn’t! It was great service throughout and delivery was sharp (despite some of the boxes being slightly damaged), an absolute pleasure doing business. I will definitely shop here again.

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Crap company

Crap company, dont fulfill their orders. Charge extra for express delivery, then dont dispatch goods.

January 26, 2025
Unprompted review
The Minifigure Store logo

Reply from The Minifigure Store

Hi Dan, Sorry to hear that you experienced a poor service however this was from another business I believe (UKMinifigureStore) who have tried to create a business off our reputation by having a very similar name, they recently started selling counterfeit Minifigures and not fulfilling orders or answering customer service emails.

As this is the case I would greatly appreciate if you were able to adjust remove this review of our business (The Minifigure Store) as this is not a true representation of how we operate as a business.

We always offer our customers the highest level of customer satisfaction and have been doing so since 2013!

If you want to try us out next time to see how different we are then please do give us a visit ;-)

Kindest regards
Adam

Rated 1 out of 5 stars

Seller of faulty lego

Spent £75 on figures and received nothing but scratched, dented, awful minifigures.
Then on my next order it never arrived. I messaged the seller to ask questions like has it been sent etc? And I was ignored and even got blocked from their store. Disgusting behaviour and company. CHECK YOUR MINIFIGURES WITH YOUR TORCH LIGHT ON YOUR PHONE. DO NOT ACCEPT SCRATCHED, DENTED, FAULTY MINIFIGURES FROM THESE CON ARTISTS. THEY SELL NOTHING BUT FAULTY LEGO

Edit : The reply says it was a different company, it was 100% these!!

January 28, 2025
Unprompted review
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Reply from The Minifigure Store

Hi Rich, Sorry to hear that you experienced a poor service however this was from another business I believe (UKMinifigureStore) who have tried to create a business off our reputation by having a very similar name, they recently started selling counterfeit Minifigures and not fulfilling orders or answering customer service emails.

As this is the case I would greatly appreciate if you were able to adjust remove this review of our business (The Minifigure Store) as this is not a true representation of how we operate as a business.

We always offer our customers the highest level of customer satisfaction and have been doing so since 2013!

If you want to try us out next time to see how different we are then please do give us a visit ;-)

Kindest regards
Adam

Rated 5 out of 5 stars

Trustworthy company

I’m exceptionally happy with my purchase. Jon from customer service was extremely helpful. Very fast delivery too. I’ll most certainly purchase more from them in the future.

January 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Great order with great packaging

This order came quickly, with some nice surprisingly themed padding in the box and the Lego brick sweets are very cute; my wife'll like this present very much! Was a really good package all in all.

January 15, 2025
Rated 1 out of 5 stars

Please do not buy all the good reviews…

Please do not buy all the good reviews are fake, I'm still fighting my children's money back (which I've given them back myself), they are disputing the charge back from the bank still even though it's been months with lies of they sent it lies it's in the warehouse, anything to do with this company is a lie !

Don't waste your money !

September 30, 2024
Unprompted review
Rated 1 out of 5 stars

I don't know if I've just had a really…

I don't know if I've just had a really bad experience with these but I ordered on the 11th of October and I've still not received my order.

Communication was 1 email saying it would be delivered and still hasn't been delivered.

It's a very long time to wait for a simple delivery my order was not a huge huge order.

I still don't know if I will even get what I ordered but doubt it after waiting so long.

I'd just be careful how much you order with these at first.

November 17, 2024
Unprompted review
The Minifigure Store logo

Reply from The Minifigure Store

Hi Daz

I believe you are referencing a different company in your review (UK Minifigure Store) This is not us! We are The Minifigure Store and this other company has decided to name themselves very similar to us to try and gain authority as they sell counterfeit items and not actual LEGO Minifigures.

If you are looking for any minifigures in the future please do have a look at our website theminifigurestore.uk and I can guarantee that you wont be disappointed with the service you receive.

Kindest regards
Adam
The Minifigure Store

Rated 5 out of 5 stars

Would order again...

My order arrived today after a slight delay. Seller was apologetic & communication has been fab the whole way through. Would order again.

November 8, 2024
Unprompted review
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Reply from The Minifigure Store

Hi gemma

Thank you for your review. It's great to hear even more positive feedback and i'm glad you would consider using us again in the future :-)

Kind regards
Adam

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Rated 1 out of 5 stars

I've ordered £20 worth of mini figures…

I've ordered £20 worth of mini figures on a 2-4 day delivery and nearly 2 weeks later I'm still waiting

October 27, 2024
Unprompted review
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Reply from The Minifigure Store

Hi Sally,

I believe you are referring to a different company that is scamming their customers called "UK MINIFIGURE STORE" we are in no way associated with this other store.

We are THE MINIFIGURE STORE and only sell genuine LEGO items and offer an exceptional service as you can see from the verified reviews left on all of our review platforms.

As this is the case I would really appreciate it if you could remove your review and review the actual website UK MINIFIGURE STORE that has been scamming people.

Kindest regards
Adam
The Minifigure Store

Rated 5 out of 5 stars

Ar first I wasn't sure if this was a…

Ar first I wasn't sure if this was a legit company xx but take it from me it defo is .. took a bit longer to receive them xx but I did receive them and they absolutely great xx my grandson son will be delighted . I will defo use this store again .. there's so much to choose from .. thank u uk mini figures ..Dorothy

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

UK Minifigure Store - failure to supply ordered good or respond to query

Ordered the Deadpool set for my son, this never arrived and when I raised this with the UK minifigure store I hit a wall of silence, no response to the emails I sent or chat facility on the website!
I have a very disappointed 9 year old!

October 1, 2024
Unprompted review
The Minifigure Store logo

Reply from The Minifigure Store

Hi Cheryl,

I believe you are referring to a different company that is scamming their customers called "UK MINIFIGURE STORE" we are in no way associated with this other store.

We are THE MINIFIGURE STORE and only sell genuine LEGO items and offer an exceptional service as you can see from the verified reviews left on all of our review platforms.

As this is the case I would really appreciate it if you could remove your review and review the actual website UK MINIFIGURE STORE that has been scamming people.

Kindest regards
Adam
The Minifigure Store

Rated 5 out of 5 stars

10/10 for Lego Collectors

Excellent service from start to finish. Ordered a Lego set as part of the 1st august release and was kept up to date on delivery and item came next day as told.
Not my first time ordering from them and certainly won’t be my last.

August 1, 2024
Unprompted review
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Rated 5 out of 5 stars

I absolutely love this store they are…

I absolutely love this store they are the only people other than Lego i trust to buy my figures from, they are packed with care to avoid getting damaged in post, and arrive quickly.
Forgot to mention you can earn points for money off your next purchases what’s not to love!

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Wow! Fantastic service.

Wow! I saw a great offer on a new lego set, so took advantage of it. My order was placed very early on a Saturday morning and the set arrived the next day. Fantastic service.

May 4, 2024
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