Littleblockshop Reviews 243

TrustScore 3 out of 5

3.0

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers found the products to be of reasonable quality, often noting that the figures looked like their pictures and were highly detailed. Some appreciated the wide range of unique characters available and the sturdy construction of the items. The ordering process was generally straightforward for many, with some receiving their items quickly and completely. However, some people were dissatisfied with the response time from the company, experiencing delays in communication or no replies at all to their inquiries. There were also instances where orders arrived incomplete, with missing items or substitutions, and some customers reported receiving damaged products or items with missing parts. Delivery experiences were mixed, with some noting long delivery times, issues with tracking, or items arriving from unexpected locations like China.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers report receiving incorrect, substituted,... See more

Order

Consumers find their experiences with orders to be ambiguous. Many reviewers report issues such as not... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced quick postage,... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the sturdy... See more

Response time

Clients share negative opinions on response time, with many reporting significant delays and a lack of... See more

Based on these reviews

Rated 3 out of 5 stars

The figures finally arrived after almost two weeks. When I opened one of the packages I found it had one arm and three hands so emailed the support and nothing has been acknowledged or replied to. To... See more

Rated 3 out of 5 stars

This review has been edited since receiving the order. It took a couple of weeks to arrive so I was quite anxious of its whereabouts as tracking went unchanged for a week. Customer service did respon... See more

Rated 3 out of 5 stars

One accessory was missing from my order but support sorted it quickly and sent the replacement without any back and forth. Handled well

Rated 3 out of 5 stars

Ordered a fallout-style figure and the outer box was damaged during delivery. The figure itself was fine and clearly well packed so on real issue

Rated 5 out of 5 stars

Order 6 mini figs 7 days ago. Arrived this morning. Sephiroth, Predator, invis Predator, Silver Surfer, Alien (Covenant version) and Super Saiyan Gohan. Received all I ordered and a bonus Elvira... See more

Rated 5 out of 5 stars

Okay, so I was nervous after reading some of the reviews but I ended up having an entirely positive experience. The pieces are highly detailed. They look amazing. My 'extra free piece' was anothe... See more

Rated 2 out of 5 stars

Figures are nice, I say nice. Dont touch them, dont even assemble them. They break upon assembly and certainly dont contact them it takes 4 days at minimum to acknowledge a response, I attached photos... See more

Rated 2 out of 5 stars

Our order was not satisfying, as our two main articles haven't been sent. There was no communication to us, that the items were not on stock and would be replaced. My son was very dissapointed - we wo... See more

Rated 5 out of 5 stars

used this company a couple times now, and theyve just been brilliant. First of all, the quality of the items are superb, absolutely love them. Secondly, their staff are so friendly and attentive in re... See more

Rated 4 out of 5 stars

Ordered 7 mini figures and all look great. The range of characters available is pretty big, and I was surprised to see some of them. Part of my order arrived within a few days, but the other part, I l... See more

Rated 5 out of 5 stars

After reading reviews here I can’t lie I was extremely worried after making quite an expensive order. The 14 days was up yesterday and I allowed my anxiety to get the better of me and sent them an ema... See more

Rated 3 out of 5 stars

One figure arrived damaged most likely during shipping . The replacement was sent without any hassle

Rated 3 out of 5 stars

Courier marked the parcel as delivered when it wasn’t. It arrived later that evening and everything was intact.

Rated 3 out of 5 stars

the figures feel sturdy but delivery was too late , not much satisfied but in price its just okay

Rated 1 out of 5 stars

I ordered, spent almost 50 pounds, nothing came they refused refund, then provided all these tracking numbers…. Randomly, I tried to dispute the fact I didn’t receive not 1 item, told me sorry a coupl... See more

Rated 1 out of 5 stars

Ordered £80 worth of Lego figures. They came in multiple small separate packages from china and arrived in dribs and drabs. Some of the individual Lego bags had the corners cut open and parts were mis... See more

Rated 1 out of 5 stars

My order only came with 1 of the figures I ordered along with the free gift. Everything else on my order were substitutions. The order was actually sent by the store “Minifigure Bricks” instead of fro... See more

Rated 3 out of 5 stars

The designed are different from most stores offer, Which is why I ordered . Quality matched expectations

Rated 4 out of 5 stars

I was happy with the figures I ordered, but they took a while to arrive and all seemingly came from China, which in itself is fine, but the site says all orders are sent from the UK unless otherwise s... See more

Rated 2 out of 5 stars

Ive ordered a few times and the service and quality was good. However I ordered in February and it came in w packages, one with Evri and the other with Yodel. Missing figures in one package and havent... See more

Rated 4 out of 5 stars

The construction feels sturdy with neat detailing. I reached out to support about stock before ordering and got a clear, helpful response the same day.

Rated 4 out of 5 stars

mini figures are awesome. Would have given 4 stars but they cancelled part of my order, and when I wrote them I got no response. All and all, O would order again. I just wish the communication were be... See more

Rated 4 out of 5 stars

I like the selection of different characters that you have. I don't mind waiting for my order to arrive. I would like for you to not substitute some characters for others. If you don't have them in st... See more

Rated 4 out of 5 stars

The figures arrived exactly as shown on the website . Printing and build quality were solid and everything was packed securely . No complaints at all

Rated 4 out of 5 stars

Ordered in bulk. One box arrived separately, but everything was complete and accounted for.

Rated 4 out of 5 stars

Ordered from outside the UK and was surprised how quickly it arrived. Everything matched the description

Rated 5 out of 5 stars

If you are looking to expand your LEGO universe, Little Block Shop is the place where you can find all kinds of personalized exclusive bricks and figurines but also many accessories and dioramas (MOC)... See more

Rated 1 out of 5 stars

Order arrived after quite some time. Ordered 5 figures 3 were correct other 2 seemed random. No free gift as promised in the ad, but said delivered… tried to contact company, total radio silence from... See more

Rated 1 out of 5 stars

Very poor customer service. Very bad on delivery service. Supposed to be UK based but delivery seems to be from China. Delivery company is Evri and just a joke. My order has been dispatched and on del... See more

Rated 1 out of 5 stars

Terrible customer service Ordered a while ago, have not had any emails about estimated dispatch date, read a lot of bad reviews and decided to cancel my order via email. They have not responded. Don... See more

Rated 1 out of 5 stars

Terrible customer service. Item never arrived. After "looking into it", they advised me that the item had been delivered. It hadn't. Their next email told me I should contact the courier to raise... See more

Rated 1 out of 5 stars

AVOID! Terrible company to deal with, I placed a large order with them and tried a couple of times to contact them to ask if they could forward a tracking number for my order and didn’t receive a... See more

Rated 4 out of 5 stars

Good option for collectors looking for something a bit different. Quality is comparable to bigger brands.

Rated 1 out of 5 stars

Missing multiple items and emailed them 5 times over 3 weeks and no response ever. I see many others have same experience. They source their mini figs from China (per package I received) and all they... See more

Rated 1 out of 5 stars

Items came with bags cut open in the corner so some pieces missing. 1 Lego figure has a snapped piece so was broken and unable to build it. Some characters substituted for characters we didn’t want! C... See more

Rated 1 out of 5 stars

Avoid at all costs, they are an absolute con. I ordered over 5 items to receive a free gift and after over a week they refunded 1 item to make it below the threshold for a free gift. They also split t... See more

Rated 3 out of 5 stars

Courier left the parcel with a neighbour without notifying me which was annoying but the item itself arrived safely and in good condition


Company details

  1. Toy Store
  2. Children's Toys Store

Written by the company

Home to the best and biggest collection of minifigures


Contact info

3.0

Average

TrustScore 3 out of 5

243 reviews

5-star
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3-star
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1-star

Replied to 20% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Ordered 5 x Items - Received Unwanted Replacements - Despite The Item Being ‘Actively Available’

I ordered 5 x Wehrmacht Zombie Custom Horror Minifigures.
When my order arrived, it didn’t contain One Wehrmacht Zombie Custom Horror Minifigure.
Without any communication, I’d been sent 8 x Various Zombie Minifigures, none of which I have use for.
Building a WW2 MOC, what I was sent is an absolute Waste of Money.
£25 Wasted.

Automatic Reply from Customer Services.
1. Out-of-Stock Substitutions

In the event that an ordered figure is unavailable due to stock limitations, we maintain the discretion to substitute the item with a figure of equivalent or comparable nature. This substitution may occur without prior notification or consultation with the customer to ensure timely fulfillment of orders.

**Just been on the Little Block Shop, and the Wehrmacht Zombie Custom Horror Minifigure is ‘Available to Order’.

So why have I been sent an order full of unwanted items, other than to offload stock they can’t sell.

I won’t ever buy from this Store again, and highly recommend anyone to avoid.

Shouldn’t be allowed to advertise the Items are available. Then send a complete bag of unwanted rubbish.

March 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Items didn't arrive

Items didn't arrive, no responses to multiple emails, ended up getting refund via payment method used as was clear they werent interestedin resolving. Ended up buying elsewhere. Should have looked at the reviews before buying and saved myself the agro.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality figures

Order took 2 weeks to arrive. Paid for Shipping, when said it was free.
Customisation of Star Wars figures meant that the legs dropped off 3 figures.
Contacted twice - no reply.
Very disappointed - not great quality - wouldn't buy again

March 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Poor customer service

Poor customer service. Waited weeks for item to arrive, but when it did its was incorrect.

I contacted customer service explaining the issue. I waited a week to get a response and when it came they treated the query as an 'item not delivered'.

I'm still trying to get them to the to acknowledge my query correctly and send me the correct item

March 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Read the fine print!

Read the fine print! I ordered 5 figures from Little Block Shop and only received 3 figures. Site says they reserve the right to substitute "like" figures for what you order. This happened to me and I received figures I had absolutely no interest in owning. Contacted Little Block Shop, which took weeks to respond, and received an essential "tough luck" response. I do not recommend buying from Little Block Shop unless you're interested in maybe, possibly, maybe not receiving what you ordered a month or so after you ordered it. Asked about the missing two figures I never received and still haven't received a response.

March 1, 2026
Unprompted review
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Rated 1 out of 5 stars

No figure, no tracking number, no response.

I've still yet to receive so much as a tracking number for an order that I placed on January the 28th (today is March the eleventh). I've sent half a dozen email enquiries but have so far only received automated responses. I'm pretty fed up to be honest.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

HORRIBLE Customer Service; items never arrived

HORRIBLE Customer Service. Items never arrived.
I've photo evidence from the courier that it was delivered to the wrong address but LittleBlockShops customer service won't respond to me about a refund or a reposting...
Very disappointing. I've given them plenty of time to respond. My son is sad his order never arrived.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

My order only came with 1 of the…

My order only came with 1 of the figures I ordered along with the free gift. Everything else on my order were substitutions. The order was actually sent by the store “Minifigure Bricks” instead of from themselves. They do not offer returns as it is in the terms and conditions that there are allowed to sell substitutions. If you are considering buying from this seller, I advise you to go to another website such as Minifigure bricks as there’s a higher chance of getting what you ordered on being able to return items that you don’t want.

February 5, 2026
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Rated 2 out of 5 stars

Ive ordered a few times and the service…

Ive ordered a few times and the service and quality was good. However I ordered in February and it came in w packages, one with Evri and the other with Yodel. Missing figures in one package and havent got back to me after emailing them. Disappointed.

March 9, 2026
Unprompted review

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