Ordered march 5 followed up via email but no response 8 weeks later still no update. Definitely a scam. The contact number also unable to call. Reported to my bank to recover money.
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SCAM DO NOT BUY. I ordered a mirror back in March 26. Emailed and got a reply saying 6-8 weeks. Thats been and gone. Emailed the company again and email bounces back and website has disappeared.... See more
SCAM. ordered 2 mirrors over 1 month ago and nothing has arrived. No reply from any customer service either and their instagram account has mysteriously been deleted. Contacted my bank for help and a... See more
Ordered mirror on 29th March, still nothing 7 weeks later, tried to email no response, absolute scam, people like this need to be stopped
Company details
Written by the company
The Mirrors House is your premier destination for a stunning selection of mirrors that elevate your space's aesthetics. Explore our diverse collection, expert guidance, and quality craftsmanship to find the mirror that complements your unique style. Discover the power of reflection at The Mirrors House.
Contact info
newport road, B12 8QE, Birmingham, United Kingdom
- info@themirrorshouse.com
- themirrorshouse.com
1.1
Bad
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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If there was zero I would have put…
If there was zero I would have put that. Clearly a scam trying to provide a tracking number for a parcel containing a roll of tape! It seems like there is a trend for the company. Charge back made through my bank.
December 28, 2023
Unprompted review
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scammers… do not buy
scammers… do not buy
I have reported to the citizens advice and fraud team. I am told legally they have till the 13Th of January to provide the goods or refund following which they will be investigated by trading standards. i also wrote to companies house. i hold out not hope for a refund but will now do everything in my power to ensure they are caught and charged
January 7, 2024
Unprompted review
I wish I had read this thread before…
I wish I had read this thread before ordering. Placed an order for the £70 mirror on the 13th December and my order arrived today … a flaming tiny roll of tape! So annoyed with this. I had ordered through Clearpay and paid 2 instalments up to now, I’ve managed to block the next 2 payments through my bank and will need to raise a dispute through Clearpay. PLEASE DO NOT ORDER FROM HERE, COMPLETE SCAM AND LOWLIFES WHO DO THIS!!!!
January 6, 2024
Unprompted review
SCAM!!!!!
SCAM!!!!!! Do not buy. Ordered a mirror and got tape… they don’t reply and say it’s been delivered. Shocking they should be ashamed
January 5, 2024
Unprompted review
Very clearly a scam
Hello everyone we have been scammed by the company, after ordering a £60 mirror I got a very nice tiny sellotape roll worth about 10p they’ve tried to avoid backlash however there’s lovely public websites like company house, Mohammed Umar Younes is a con. The “company” is located at 130 Ridyard Street, Wigan, United Kingdom, WN5 9RQ. Although all you can find there is a domestic property… how odd…
January 5, 2024
Unprompted review
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DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY ! IT IS A SCAM ! Whatever you buy you will get a box delivered with a reel of tape in it and not what you ordered. One man runs it and he gives false addresses and then scams you. AVOID AT ALL COST ! THE POSITIVE REVIEWS ARE FROM THE SCAMMER
January 2, 2024
Unprompted review
This place is a scam
This place is a scam! DO NOT BUY
Ordered a full length mirror & got a the smallest sellotape! Yes sellotape, they send it off so you get a tracking number etc, oh yes got a polite email back telling me, it was delivered! Yes it was delivered but it was sellotape
DO NOT BUY FROM THIS PLACE
January 2, 2024
Unprompted review
Seems like a scam site
I luckily didn’t place my order - I emailed asking for more information on a product and hadn’t heard back for a while so I tried to call and the number didn’t work.
Now the chat has stopped working, please avoid doesn’t seem legit
December 17, 2023
Unprompted review
THIS WEBSITE IS A SCAM
THIS WEBSITE IS A SCAM. I ordered off the website using Clearpay as a payment method. I received a notification saying my order had been delivered but all i received through the mail was a bit of tape in a parcel bag. I then proceeded to call this “company” but the number does not exist. I then emailed with them back & forth and they told me my order had been delivered I assured them it hadn’t & requested a refund otherwise I would take legal action I have since received an email saying they’re giving me a refund but I have only received not even half of what I paid. DO NOT USE THIS SITE YOU WILL LOSE YOUR MONEY. It’s hard to believe the site even exists.
December 29, 2023
Unprompted review
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SCAMMER DO NOT I REPEAT DO NOT BUY!!!!
DO NOT BUY FROM THIS “COMPANY”!!
One star is way too much for this “company” who btw trades under companies house as FBGM AND CO LIMITED, Company number 15213756
Edit
Just received my mirror in shape of roll of sellotape.. If the scammer is reading this I hope your next 💩 is a hedgehog - karma will get you ya piece of scum
FINALLY, looks like this website has been taken down! 👏🏻
December 29, 2023
Unprompted review
I wish there was a 0 star
I wish there was a 0 star. DO NOT BUY FROM THIS COMPANY!!!! Still haven’t received my order nearly two months later no communication whatsoever and now I am having to go through my bank to claim the money back. Disgusting customer service!!!
October 31, 2023
Unprompted review
DO NOT BUY FROM THIS SITE
DO NOT BUY FROM THIS SITE. These scammers were previously operating under mirrorsworldwide, the same format, images and pricepoints are exactly the same - if you read the reviews for mirrorsworldwide - I highly suspect the same thing will happen if you order from the mirrors house. Just horrible lowlife people trying to scam people of their money.
December 12, 2023
Unprompted review
Reply from The mirrors house
This would be the second time you have tried to leave this review after having it removed via Trust Pilot support MKRand
We have more than once stated we are not mirrors worldwide
If you would like to discuss anything further your more than welcome to email me directly and we can have a phone call info@themirrorshouse.com regarding the situation with the previous review that was mistakenly associated with our company.
After clarifying the matter with Trustpilot, we're pleased to confirm that the review in question was not representative of our company or services, and it has been rightfully removed. We genuinely appreciate your willingness to engage in this clarification process. We will appeal this review from here also
Maintaining transparency and credibility is of utmost importance to us. We understand how crucial trust is in our line of business, and we take every step necessary to ensure our customers receive accurate information and a reliable experience.
Your feedback is valuable to us, and we are grateful for your understanding throughout this process. Should you have any further questions or if there's anything else we can do to assist you, like I said please don't hesitate to contact our support team directly or myself I'm happy to take a call - email me reference MKRAND - Info@themirrorshouse.com
Thank you for your time, and we hope to have the opportunity to serve you better in the future.
Warm regards,
Muhammad Umar Younis
CEO FBGM & CO Limited
Avoid this company delivery within 2…
Avoid this company delivery within 2 weeks a lie communication non existent, requested a refund still waiting!!! Please do not waste your time ordering. There are some positive reviews on here but I would take them with a pinch of salt 😡😡.
November 10, 2023
Unprompted review
Reply from The mirrors house
Hello Linda,
We did notify you of a slight delay and we can confirm we have now fully refunded your order, we try our best to make every customer happy and we are sorry we couldn't in this instance, if there is anything further we can do to accommodate you even though we have already refunded you because you did not want to wait the extra few days, please don't hesitate to reach back out to us via email: info@themirrorshouse.com
Kind regards
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