A unique specialist shop in offering some of the best men's grooming products. Great communication all round and I love the "Murdock London" Black Tea deodorant. Great team and will be shopping... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have fallen in love with the hair oil from this store. It has truly transformed the health and appearance of my hair. The lightweight formula absorbs quickly without leaving any greasy residue, nour... See more
I ordered the Goldwell Rich/Repair 1L Shampoo and Conditioner from Chris & Sons. I called once to see when my order would be received and was delighted with the prompt and courteous help afforded me.... See more
Fantastic service! I used to obtain my favourite shaving soap (by Derby) from Amazon here in Canada, but it was discontinued. I was surprised and delighted to see it available through Modern Man, n... See more
Company details
Written by the company
We are the Modern Man UK Hair // Skin // Shaving // Style The Modern Man gives men the tools they need to look their best.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still waiting for my order after 3 months
I ordered my product on the 8th of september, on the 9th I was told it had been shipped. Here I am on december 12th, with no order in my hands. I have reached out to customer service with no avail. Ridiculous.
Avoid scam company Do not buy from this company at all
Do not buy from this company at all! They hang up on you and I have been chasing a refund for the last three months now and everytime I call the customer service team pretend to say they will process your refund and they don’t they have even confirmed they have received my returned items I don’t even know why agora use this company avoid at all costs I am sure they’re products are also not genuine. Everytime I try and call customer services back I get sorry we are closed
Bad customer service and No transparency
I placed an order with The Modern Man around 30 September 2022 and it had to take me contacting them for updates before even the tracking page from their shipping company could reflect that the parcel had shipped on 1 October 2022 and that it departed from the U.K. on 5 October 2022. Since 5 October 2022 I saw no change in the status, and when I asked them again through email all they could say was that they are unable to give updates once the items ordered are in the air. Like everyone here I paid an additional amount for tracking but they could not really track past their own port??!!! Now I am beginning to worry whether the parcel will even arrive. Most of us here have parted with significant amounts of money then they leave us hanging!
Don't be tempted by free gifts,
Ordered a number of shaving products, there was a few offers I also took advantage of with a free shaving brush and stand. This probably encouraged me to order from this website as opposed to others. Ordered on a 48 hour delivery, what they do not disclose they will not ship your order for 8 days. On arrival it was well packaged strangely there was no brush or stand in the package.
I got what I paid for but feel a little deceived being enticed by "free gifts" that you do not receive. Would I use this site again? Probably not as many sites out there who sell the same items.
Fabulous products from the Fabulous Chris & Sons
I ordered the Goldwell Rich/Repair 1L Shampoo and Conditioner from Chris & Sons. I called once to see when my order would be received and was delighted with the prompt and courteous help afforded me. My products arrived safely and packaged well. Very competitively priced. I'm a happy customer who will definitely be recommending Chris & Sons to friends and will be ordering more from this wonderful organisation! Thank you once again!
I ordered some liquid soap but when it…
I ordered some liquid soap but when it arrived to Canada, one of the bottles had smashed. When I informed this company, they not only sent me a replacement, but they sent along another bottle for free for the inconvenience. I was very impressed and pleased with their excellent customer service. Thank you very much! Christine
To avoid
1. No delivery time mentioned during the ordering process and then you learn that because you selected 'standard delivery', you are not able to track your order although they provide you with a link...to be able to track your parcel
2. Lead time for the delivery is between 5 days...and 20 days! Moreover, to confuse and upset even more the customer, they tell you that due the pandemic situation (that started more than a year ago), some delay can be expected.
I would recommend to use another well known platform. We learn from our mistakes, I just had the opportunity to confirm it.
Excellent Service
Bought hair clipper combs. The order shipped very fast from the store but the shippment was much delayed because of the mail carrier inefficiency.
The Modern Man store offered full refund or resend of the order (international shipment), without any problems.
At the end, a few days after I requested for resending, the original order arrived.
Much appreciate the service , and the product itself was good as described .
Many Thanks!
Excellent service and great prices
I purchased some razor blades for a new razor that I've had purchased and all the blades came very quickly on time. I'm very impressed and everything's exactly the way they say it would be.
I was very pleased to do business with them . I
Would recommend doing business with them again. And their prices are very fair .
I would purchase from them again.
Sincerely ....Mr.Pacheco
I was very pleased
I was very pleased, thank you very much.
The shopping experience was very good.
Fast shipping to California
Fast shipping to California, USA. Plus, great packing/box too. Will do business again.... thank you!
Good website
Good website. Easy to use and easy to make an order. The delivery was quick.
Ordered an attachment comb for a wahl…
Ordered an attachment comb for a wahl clippers over a month and a half ago and still no sign of it.
Great service will definitely use again…
Great service will definitely use again absolute pleasure
Great!
Ordered from Canada! Highly recommend, I found products that I couldn’t find here, and they were more affordable too! Shipping took a long time, but that’s understandable considering the pandemic.
Good price delivered very quickly.
Very quick delivery
Very quick delivery. Unsophisticated service.Thanks, with good grace again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








