The Mortgage Merchant Reviews 

14
TrustScore 4.5 out of 5

4.5

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Company details

  1. Mortgage Broker

Written by the company

At The Mortgage Merchant, we are a newly established mortgage brokerage that provides expert advice on mortgage and protection solutions. Every client’s needs and circumstances are different, and as a mortgage brokerage, our job is to find you the most cost-effective deal on the market that meets all your requirements. At The Mortgage Merchant our key values are: Approachable: We want to be easy to deal with, and no matter what stage you are at, we want all our clients to feel like they can approach us and ask any questions, no matter how big or small. Keeping it simple: The home buying process can be complicated, and we want to make it as easy as it can be. We will always cover the mortgage process initially and sign post each stage. Keeping you informed: We will proactively keep you updated by your chosen method of contact on the progress of any applications, and we have a handy client portal that will keep you updated.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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4.5

All reviews

(14)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Jake has been recommended by my…

Jake has been recommended by my friends who was deaking with him a year ago.
I phone Jake monday morning to get some advice with RTB. 10 min conversation on the phone and we allready knew what to expect.
Within the next few hours i had emails and insrructions.
Fast forward to Friday (5 days later) my morgadge offer was approved.
I cannot recommend Jake enough.
Polite, proffessional,quick.
Absolutly amazing service.
Could not reccommend Jake enough.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Very well tailored for new build and especially for investor led properties and saved us a lot of headache!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience with my remortgage

Jake Guymer made the remortgage process incredibly smooth and stress-free. He found me an excellent deal with cashback and got everything sorted in a surprisingly quick time. What really stood out was his attention to detail and responsiveness — always available when I had a question, whether over the phone or WhatsApp.

Jake is professional, knowledgeable, and truly puts the customer first. I would not hesitate to recommend him to anyone looking to remortgage or explore mortgage options in general. Thanks again, Jake!

August 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Mortgage Adviser

Great experience with Jake! Advisory services is top notch and communication is excellent as well. The best mortage advisor I have worked with, so far.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I can’t recommend Jake at the Mortgage merchant enough, the mortgage application process is seamless thanks to Jake, the comms and updates are great, but also Jake goes over and above if any further support is required for his clients, which i certainly needed. Incredible service. Thank you !

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Experienced in Complex Mortgages

Our mortgage requirements were specialist and a little complex. Other advisors had been unable to meet our requirements. Jake at The Mortgage Merchant put in significant effort liaising directly with lenders and ultimately he was successful in identifying a high street lender who were able to support all our requirements. Jake communicated with us throughout the process and really, nothing was too much trouble. Due to the nature of my role we often spoke outside of office hours, Jake was always amenable to this. I have no hesitation in recommending Jake Guymer at The Mortgage Merchant. He provides an outstanding service

March 23, 2025
Unprompted review
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Rated 5 out of 5 stars

I thought an apartment in Manchester &…

I thought an apartment in Manchester & Jake was my mortgage broker. This was my first time buying a property. Jake has been amazing throughout the process.

He is super quick with responses. Was always giving me updates & he’s super approachable. He also helped me chase the estate agents a few times too! I would 100% recommend Jake!

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

Jake was incredibly helpful from start…

Jake was incredibly helpful from start to finish of my mortgage process. He ensured I was kept informed at every moment and made the whole experience personable and seamless from start to finish. I cannot recommend Jake enough!

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Best Mortgage Advisor

Jake is the one who helped me to get an mortgage offer. He is very helpful and showed me the best deal for the mortgage, even with my limited circumstances. He is completely Trustworthy.

March 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Exceptional service throughout the process

Jake was extremely helpful and diligent from the start, and throughout the process. He explained everything in detail and made sure I knew exactly what my options were at all times. Even when there were complications with my first application on the lender's side, he made sure to move fast for the next best option. Jake will be first on my list of recommendations for anyone looking for a mortgage.

February 26, 2025
Unprompted review

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