MotorLens Reviews 96

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the product, describing it as the best they've owned and a significant improvement for their photography, especially for car content. Reviewers consistently praise the quality and performance of the lens, noting its effectiveness in removing glare, deepening colors, and producing clean, professional-looking images without needing expensive cameras. The product is also highlighted for its ease of use, durability, and overall premium feel, making it a valuable tool for daily use and various photography needs. However, some customers also noted significant issues with order fulfillment and delivery, experiencing delays beyond the advertised shipping times and, in some cases, not receiving their items at all. There were also reports of poor communication from the company regarding these issues, with some reviewers stating their messages went unanswered or that promised resolutions were not met.

What people talk about most

Product

Customers had positive experiences with the product, with many reviewers describing it as "genius" and a... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the product as a "sick piece of... See more

Order

Reviewers highlight negative aspects of order, with many expressing significant dissatisfaction regarding... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers praising fast shipping and... See more

User experience

Customers consistently note positive experiences with user experience, finding products very easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Levelling up my iPhone photography with MotorLens! I’ve always been against iPhone CPL filters but something about this one is perfect. Super easy to use, light weight and works the dream. Love the st... See more

Company replied

Rated 5 out of 5 stars

Great lens, really brings out the colour on cars when shooting on my iPhone. I’ve tried several filters for iPhone’s and this is by far the best i’ve owned. Case is also nice! A must for car enthus... See more


Company details

Written by the company

We create high-quality polarising filters and photography accessories for all smartphone's and camera's. Developed in-house in the UK to reduce glare, enhance colours, and capture stunning details, our products are trusted by thousands of automotive enthusiasts globally.


Contact info

4.1

Great

TrustScore 4 out of 5

96 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My bf is so happy with the pics he can…

My bf is so happy with the pics he can get of the car now.
Shipping was quick and product great.
I won't take a star off for customer service, as when I got a response it was so helpful and quick. But if they don't get back to emails try Instagram.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Instantly better car photography! Wow!

Not sure why there are any negative reviews on here, got my lens within 4 days of ordering and it does exactly what it says on the tin. The polarised lens makes car shots so much better instantly! Great product, great price, definitely recommend for any car show enthusiasts

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Product is as expected

Product is as expected, well made and looks nice.
First tests were good, but real testing is possible, when winter is over and we can see more sun here :)

Thanks!

January 27, 2025
Rated 1 out of 5 stars

O never recieve the lent

January 27, 2025
MotorLens logo

Reply from MotorLens

Hi Francisco,

We’re sorry to hear that you haven’t received your lens yet. After checking your tracking details, we can confirm that your order was processed and shipped immediately after purchase. However, it is currently awaiting clearance in your country’s customs office, which is unfortunately beyond our control.

Once a package enters customs, processing times vary depending on the country, and we have no way to speed up their inspection process. We completely understand the frustration and want to help in any way we can. Please reach out to our support team at support@themotorlens.com, and we’ll be happy to assist you further.

We truly appreciate your patience and your support.

Thank you,
MotorLens Team

Rated 1 out of 5 stars

Worst gadget and worst customer service…

Worst gadget and worst customer service ever. DONT BUY FROM THIS COMPANY THEY ARE GOING TO IGNORE YOU IF ANYTHING GOES WRONG.

January 7, 2025
MotorLens logo

Reply from MotorLens

Hi Arturas,

Thank you for sharing your feedback.

We’re a little puzzled by your 1-star review and the comment about our product being the “worst gadget” and “worst customer service,” especially as you mentioned in our email correspondence that the order was placed by mistake. This suggests the product hasn’t been used.

Regarding customer service, we’d like to highlight that you contacted us at 9:34 am, and we responded within just one minute to assist you with your refund request and initiate the returns process. We strive to respond promptly and ensure our customers are supported every step of the way.

We feel this review might not reflect your actual experience, as we’ve been in touch and cooperating with you throughout.

Nonetheless, we’re always here to address any concerns and ensure your experience with us is as smooth as possible. Please don’t hesitate to reach out if you have further questions or need assistance.

Thank you,
MotorLens

Rated 5 out of 5 stars

Game Changer!

I recently had the pleasure of meeting Dan from Motor Lens, and he introduced me to his circular polarizer that clips onto your phone. I have to say, this product is an absolute game-changer! 📸

The polarizer dramatically reduces glare and enhances the clarity of my photos, especially when capturing reflective surfaces like cars or water. Whether I’m shooting in bright sunlight or indoors, it consistently delivers stunning, professional-quality images right from my phone.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

It works just like they tell you! The quality is also amazing and it’s just great

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

The best polariser out there …

This polariser is the best one I have used It is very easy to use and at a cheap price
I didn’t know how to film good but now it has helped my filming so much giving me the perfect videos of the cars. It comes in it’s nice case with a lens cleaner aswell
I would definitely recommend if you are wanting to get a polariser for your phone

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

Never received my order

I did not receive my order (even though it was pre ordered months ago) and customer services did not help me.

December 23, 2024
Unprompted review
MotorLens logo

Reply from MotorLens

Hello!

Firstly, thank you for taking the time to leave feedback. Secondly, we’ve investigated your complaint internally and can not locate any orders from the past 6 months with your details? If this is a genuine order complaint, please can you email us ASAP at support@themotorlens.com and one of the team will rectify this immediately!

Thank you,
MotorLens

Rated 5 out of 5 stars

Absolute lifesavers

Absolute lifesavers, got me my order in time for christmas even though they were out of stock. Product is brilliant, really recommend

December 20, 2024
Unprompted review

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