The Muzzle Shop Reviews 939

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent fit and comfort for their dogs, which often surpasses previous muzzles from other brands. Many appreciate the lightweight design, allowing their pets to pant and take treats easily. The delivery service is frequently mentioned as fast and reliable, with many orders arriving quickly, even internationally. The staff receives high praise for their helpfulness, knowledge, and personalized guidance in selecting the correct muzzle size and type. Reviewers also appreciate the excellent customer service, noting prompt responses to inquiries and follow-up emails to ensure satisfaction with the product and fit. The variety of colors and options available is a bonus for many. However, some customers experienced issues with package delivery, with one person not receiving notification of arrival. Additionally, one reviewer mentioned that a lead they purchased was not comfortable to hold, though they valued its bright color for signaling their dog's reactivity.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality, perfect fit,... See more

Quality

Clients share positive opinions on quality, consistently praising the products as well-made, high-quality,... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service. Customers frequently highlight the... See more

Service

Consumers consistently express high satisfaction with the service provided. Reviewers frequently highlight... See more

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and knowledge of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website provided me with exactly the information I needed to make the right decision on which style of muzzle to choose. The fit, comfort level for my dog and her easy acceptance has been... See more

Rated 5 out of 5 stars

This is our second purchase from The Muzzle Shop as our pup becomes a full-fledged dog and once again it’s been a positive experience. The muzzle itself is a wonderful fit and seems light-weight and c... See more

Rated 5 out of 5 stars

Muzzle has fitted our whippet well and does the job, does not look too threatening or scary, as I know people can be judgey about these things. Was also lovely to get email two weeks after purchase ch... See more

Rated 5 out of 5 stars

I'm surprised I didn't write a review at the time! I received excellent service, my dog is reactive to other dogs & when I rescued him he came with 2 muzzle's that were too small & he HATED them. Afte... See more

Company replied


Company details

  1. Pet Store

Information provided by various external sources

Small family business selling lightweight, bright and comfy dog muzzles for racing, canicross, bikejor etc. Designed for sighthounds the muzzles fit many breeds of dogs, and we are happy to help with the sizing. We support all dog rescues by supplying muzzles for free or at cost.


Contact info

5.0

Excellent

TrustScore 5 out of 5

939 reviews

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Rated 5 out of 5 stars

Muzzles are perfect

Muzzles are lightweight but effective. Bought for my malinois and the colours are really nice. The price isn't outrageous like most places so they really do value safety over money. Highly recommend.

January 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic personalised service

Fantastic personalised service. Answered questions about muzzle for our xl bully via email same night. Order placed delivery within 2 days even though it was just before Xmas!

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic and knowledgeable website

As a first time muzzle purchase, I really didn’t know what I wanted or needed! All I knew was that my dog plays too rough with his brother with some collar grabbing and as a sight hound, a muzzle is an ideal solution. The Muzzle Shops website is packed with all the information I needed, from size and style right through to training.

While I haven’t had to use the muzzle yet as our training has begun to give them the steadiness to keep play nice, I am very happy indeed with the purchase and the quality.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

100% Satisfaction

I ordered a small muzzle for my whippet and it fits perfectly and is well made.
I placed my order on Tuesday and it arrived 3 days later.
Living in France I expected to pay customs duty which was only €5 and still made the total cost competitive. I can recommend from start to finish a 100% service.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Product

Really happy with the service and the product. From my first muzzle order a few years ago, the service has remained excellent, from advice on sizing through to prompt dispatch and delivery. The muzzles on this occasion were dispatched very quickly and I received them a couple of days after my order. I also received a follow up email after 14 days to check all was well.
The muzzle is by far the best fitting and most comfortable one we have had for our reactive rescue dog. It sits comfortably away from his eyes and has plenty of pant room. The nose band leave no rub marks and the chin and collar straps keep the position of the muzzle on his face.

December 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Muzzle has fitted our whippet well

Muzzle has fitted our whippet well and does the job, does not look too threatening or scary, as I know people can be judgey about these things. Was also lovely to get email two weeks after purchase checking if we would like to send photos to check for fitting, and that was really reassuring for them to say it fits our Pingu well!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend The Muzzle Shop

Highly recommend The Muzzle Shop. We were unsure of sizing so sent measurements and Fiona replied straight away (even though it was very late at night). We ordered the muzzle and it was despatched and arrived very quickly. We have been progressively training our dog to get used to the muzzle ( muzzle = high value treats) and it is going well. The muzzle fits him really well and so far with the training he is quite happy to have it on. Thank you Fiona and the team!

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great Sport Muzzle.

The site having reference photos of pups with their measurements and muzzles being worn was incredibly helpful. I was able to get a perfect muzzle for my border collie that he can still run in comfortably. Shipping to the USA was incredibly fast too.

November 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Clear instructions for measuring dog…

Clear instructions for measuring dog and selecting muzzle. Delivery was quick, and the muzzle fits well. Not been used yet other than trying on, but dog seems comfortable with it, can take treats easily enough, and I think it will do the job if I need to use it.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Ordered 3 muzzles to try. They arrived quickly but none of them worked for my dog. I returned them with a note as to why each was unsuitable. Fiona messaged me with a different muzzle style that may be suitable. I ordered this muzzle and it was perfect. Great service and very quick to arrive.
This muzzle was to stop my dog scavenging and I chose a lovely bright orange. My only slight problem is that my other dog refuses to walk with her brother when he is wearing it!! But that’s just typical of miniature schnauzers .

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The muzzle shop is brilliant and always excels in customer service.
Our greyhound cross broke a small part of his muzzle recently and we needed a fairly quick replacement for his daily walks, i ordered online and put a note on about previous sizing - Fiona checked our previous orders to confirm sizing and processed our order. Our new muzzle was here within 1 or 2 days- absolutely amazing service, thank you so much!

October 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent buying experience

Good quality products, very reasonable prices and lots to choose from. Excellent customer relations, kept me well informed throughout the purchase and delivery process and the aftercare is second to none, would definitely recommend.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

I always buy muzzles for my JRT from here!

I always buy muzzles for my reactive rescue Jack Russell from The Muzzle Shop. (Don Pare 103. They fit her really well, with lots of room for panting, yawning and posting treats through.) It means we can go out on safe and relatively stress-free walks. I also get poo bags and training treats too. Delivery is always fast. Love the Muzzle Shop!

October 29, 2025
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Rated 5 out of 5 stars

Amazing value

Amazing value, loads of choice and really clear instructions on the website to help you choose the best muzzle for your dog - also shipped really quickly! Would recommend ❤️

October 15, 2025
Unprompted review

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