Wonderful products. Only issue was shipping. When I contacted the company, they got back to me quickly saying they would look into what was happening. Usually 24hrs later I had an answer of where my b... See more
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Review summary
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Based on these reviews
The product is beautiful but the delivery service was horrible. I had the product shipped to my office building to prevent porch pirates from stealing it while I was at work. Delivery was made after b... See more
Company replied
I received my new bag yesterday, and it is beautiful. The quality appears to be top-notch, and it is exactly as I expected. My only quibble with the company is that the bags are made in China, and shi... See more
Company replied
I love the awesome designs AND the awesome customer service! In a world where queries are often unanswered or dismissed, it is fantastic to come across a company that cares and takes pride in their... See more
Company replied
Company details
Written by the company
Welcome to TheNoteBags, a haven for bookworms who love to flaunt their literary obsession with pride! Our store specializes in handcrafted leather handbags that are inspired by classic literature and can be personalized with your name, making them a unique addition to your wardrobe. Each of our handbags is carefully designed with intricate details that are inspired by popular books and their characters. Whether you're a fan of Harry Potter, Jane Austen, or The Great Gatsby, we have a bag that will transport you to the world of your favorite novel. Our bags are made with the highest quality leather, ensuring durability and longevity. They are available in a variety of sizes, shapes, and styles, so you can choose one that suits your personality and your reading preferences. At TheNoteBags, we understand the importance of personalization, and that's why we offer a free service where you can add your name or initials to your bag. This not only makes your bag unique but also helps to prevent mix-ups with your book club buddies. So, whether you're browsing through our collection online or visiting our store in person, we guarantee that you'll find a bag that speaks to your inner bookworm. Shop with us today and take your love for literature to the next level!
Contact info
400 Rella Blvd Ste. 123-298, 10901, Montebello, United States
- cs@thenotebags.com
- thenotebags.com
4.4
Excellent
686 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clever and Well-Made Bags
I have ordered handbags and wallets from TheNoteBags twice now. I love these bags and wallets! The one I've been carrying (If the book's open, I'm busy) has gotten lots of compliments and always makes someone say, "Oh, that's me!" The bags and wallets are very well made, and communication with the company is excellent. I'm looking forward to my new bag!
April 14, 2026
Unprompted review
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I've bought two beautiful bags from…
I've bought two beautiful bags from here and that are great. Very happy with my purchases.
April 15, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your wonderful feedback! We're thrilled that you're very happy with both of your beautiful bags.
Having you as a repeat customer means so much to us. Thank you for your continued support of TheNoteBags!
I'm sooo enjoying my new handbag tote
I'm sooo enjoying my new handbag tote! I wanted one to carry my Bible, notebooks and other items to Church & it is working perfectly! The craftmanship is durable and beautiful. The company is very easy to work with. Love them!
April 15, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your wonderful feedback, Jeanne! We're delighted that your handbag tote is working perfectly for carrying your Bible, notebooks, and church essentials.
Your appreciation of the durable and beautiful craftsmanship means so much to us. Knowing our bags serve such meaningful purposes in your daily life is truly rewarding.
Thank you for your kind words about our company and for choosing TheNoteBags!
It is absolutely Awesome
It is absolutely Awesome! The quality and look are excellent!
April 10, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your enthusiastic feedback, Nancy! We're thrilled that you find the quality and appearance excellent.
Your appreciation of our craftsmanship means a lot to us. Thank you for choosing TheNoteBags!
Don't Buy
Order was placed January 9th 2026...It arrived April 7,2026 after me emailing multiple times.
Bag poor quality....not worth the wait or the price I paid.
April 8, 2026
Unprompted review
Reply from TheNoteBags
Dear Karla Schultz,
We’re very sorry for the long delay and the frustration this has caused. Your order did encounter a shipping issue, and we have already contacted you and arranged a replacement.
We’re also sorry to hear that the bag did not meet your expectations in terms of quality. Please send photos of the product to **[cs@thenotebags.com](mailto:cs@thenotebags.com)** so we can review the issue and provide an appropriate resolution if there is a fault on our side.
Your satisfaction is very important to us, and we appreciate the opportunity to make this right.
Best regards,
Elaine M.
Founder of TheNoteBags
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I love my book wallet
I love the wallet I got when I bought my bag still waiting for my bag but supposed to be here today can't wait to get that to have a matching set.
April 4, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your wonderful feedback, Jennifer! We're thrilled that you love your wallet.
Your bag should be arriving today as expected - items ship separately as they're completed. We can feel your excitement about having the matching set!
Thank you for your patience and for choosing TheNoteBags. Enjoy your complete collection!
Such a beautiful bag and so much bigger…
Such a beautiful bag and so much bigger than I had anticipated! While shipping did take a little bit it was not excessively long and since it is personalized it is well worth the wait! If you’re on the fence then just do it. It’s always good to treat yourself once in a while !
April 3, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your wonderful feedback, Angela! We're thrilled that your beautiful bag exceeded your size expectations in the best way.
Your encouragement to others about treating themselves is perfect - sometimes we all need that reminder that we deserve something special. We're glad the personalized touch made the wait worthwhile!
Thank you for choosing to treat yourself with TheNoteBags!
I wouldn’t buy here again.
I ordered two bags and two matching wallets. Both with names and messages. The first wallet came and only message and name on one side and the zipper keeps sticking, badly enough to not close. The second wallet was ok. Again just not the quality for the several hundred dollars I paid. It was clearly printed on. And it looks cheap. Then the first bag came. No name or messages this bad and the first wallet were supposed to be a nice expensive gift for my sister. And there isn’t even any personal message on the bag. The second bag came and it has the name and message but again looks like it was printed on. I would never have spent this kind of money on what nearly looks and feels like temu bags.
March 18, 2026
Unprompted review
Reply from TheNoteBags
Dear Cheyenne,
We’re truly sorry to hear about your experience, especially since these items were meant to be a meaningful gift for your sister. This is not the level of quality or accuracy we aim to deliver.
The issues you described — missing personalization, zipper problems, and print quality — are very concerning, and we sincerely apologize for these mistakes. This is not typical of our standards, and we understand how disappointing this must have been for you.
Please contact us at cs@thenotebags.com with your order details and photos of the items. We will review this carefully and make it right for you, whether that means replacements or another appropriate resolution.
Your satisfaction is very important to us, and we appreciate you giving us the chance to fix this.
Best regards,
Elaine M.
Founder of TheNoteBags
I love my leather backpack
I love my leather backpack! It is perfect and very well made!
March 23, 2026
Unprompted review
Reply from TheNoteBags
Thank you, Kim! We're thrilled that you love your leather backpack and appreciate the quality craftsmanship.
Your satisfaction with how well it's made means a lot to us. Thank you for choosing TheNoteBags!
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I love my bags!
I love my bags!! They add to my collection and are all.unique and gorgeous! I had one at dinner the other night and I drew raves! Love my wallet, purse and yesterday my backpack came!! It is more amazing than I thought it would be!! I can't wait to use it 😁
March 21, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your amazing feedback, Luann! Your collection keeps growing, and we couldn't be more thrilled.
Drawing raves at dinner with one of our bags is exactly what we hope for - turning heads and starting conversations. Your excitement about the backpack being even more amazing than expected absolutely makes our day!
We can't wait to hear about all the adventures you'll have with your new backpack. Thank you for your continued support! 😁
Didn't come.not even been shipped
March 20, 2026
Unprompted review
Reply from TheNoteBags
Dear Southern,
We’re very sorry to hear that you haven’t received your order and for any concern this has caused.
Please send your order details to cs@thenotebags.com so we can check the status right away. If the package is confirmed lost or not shipped correctly, we will send a replacement immediately.
Your satisfaction is our top priority. Once the issue is resolved, we would truly appreciate it if you could update your review.
Thank you for your patience.
Best regards,
Elaine M.
Founder of TheNoteBags
Fabulous bag
My bag arrived yesterday, it's a beautiful bag, exactly as ordered, the company was very good about keeping me up to date and responded to my emails promptly.
March 19, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your wonderful feedback, Fi! We're delighted that your bag arrived exactly as ordered and that you find it beautiful.
Your appreciation of our communication and prompt email responses means a lot to us. We believe in keeping customers informed and addressing questions quickly.
Thank you for choosing TheNoteBags!
Great communication and quality items
Great communication and quality items. Have several purses and matching wallets.
March 16, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your wonderful feedback, Lesley! We're thrilled that you've built such a collection with us.
Your loyalty as a repeat customer and appreciation of both our communication and quality mean so much to us. Thank you for continuing to choose TheNoteBags!
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Excellent quality
Excellent quality, acceptable shipping speed. I’m very happy with my product! I loved it!
March 15, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your wonderful feedback, Yaimelys! We're thrilled that you loved your product and are pleased with the excellent quality.
We appreciate your understanding about shipping speed. Your happiness with your purchase means everything to us!
Thank you for choosing TheNoteBags!
Reply from TheNoteBags
Thank you, Angela! We're thrilled that you love your purse and wallet and appreciate the quality craftsmanship.
Your satisfaction means a lot to us. Thank you for choosing TheNoteBags!
This is my third bag
This is my third bag, and I’m looking forward to my next one. The packaging is good and the bag arrived in great condition.
March 11, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your continued support, Cecilia! Having you as a three-time customer who's already planning a fourth bag is the ultimate compliment.
We're pleased that our packaging kept your bag in great condition. Thank you for being such a loyal part of our community of book lovers!
Absolutely beautiful
The Notebags are strong, sturdy and just plain beautiful. The one I got was the sunflowers that I put my own quote on. What could be better than getting a free wallet as well with it and I also ordered the matching bookmark. All 3 items had my name as well as my personal quote. There are a lot of beautiful quotes to choose from if you don't want to personalize with your own quote as well. The bags are strong and ohhhh so beautiful, nicely sized for all your personal items, water bottle, keys etc and not forgetting booksssssssssss I love it all every bag and I will be stopping by for more, thank you so so much.
March 10, 2026
Unprompted review
Reply from TheNoteBags
Thank you so much, Raquel! 🌻 Your excitement is absolutely contagious! We love that you made your Sunflower bag truly your own with your personal quote - and that you grabbed the matching wallet and bookmark too!
Knowing your books have a beautiful new home makes our day. We can't wait to see you back for more! 📚
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Wonderful products
Wonderful products. Only issue was shipping. When I contacted the company, they got back to me quickly saying they would look into what was happening. Usually 24hrs later I had an answer of where my bag(s) were and an expected delivery date. I will order from them again.
February 24, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your wonderful feedback, Charity! We're glad you're pleased with your products.
We apologize for the shipping complications you experienced. We're grateful that our team could respond quickly and keep you updated with tracking information and delivery dates.
Your intention to order from us again despite the shipping hiccup means a lot. Thank you for your patience and understanding!
I like the many styles to choose from
I like the many styles to choose from. I wish I understood the size tho. I will be purchasing the medium side next month. And I also realize that I didn't get my free wallet. But overall, very happy. Thank you. Heather
February 20, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your wonderful feedback, Heather! We're glad you're enjoying the variety of styles we offer.
Regarding sizing, we provide detailed dimensions in our product descriptions to help with your next purchase. We're excited you'll be trying the medium size next month!
For the free wallet - it needs to be added to your cart during checkout to be included with your order. Please contact cs@thenotebags.com with your order number and our team can help you get your wallet.
Thank you for choosing TheNoteBags and for your understanding!
Wow!
Wow, the quality of the purse I purchased was amazing. and my phone easily fits in it to unlike my previous old purse.
February 19, 2026
Unprompted review
Reply from TheNoteBags
Thank you for your wonderful feedback, Norae! We're thrilled that the quality amazed you and that your new purse is more functional than your old one.
Finding a bag that fits your phone perfectly while looking beautiful is exactly what we aim for. Thank you for choosing TheNoteBags!
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