Easy ordering from clear images and measurements. They kept in touch about delivery. The headboard had a scratch, we reported next working day and they said they would replace. Courier emailed a ne... See more
Company replied
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Review summary
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Bed arrived in clearly labelled boxes. Delivery team courteous and efficient. Bed components were great build quality with all items well aligned and finished. Easy to follow instructions. Fixings an... See more
Company replied
The quality of the trundle bed I purchased was excellent. I am really pleased with the way the item was packaged and the build instructions. The delivery company needed chasing to provide a date for... See more
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Bed is lovely & very well made. Easy to put together too. Did need to contact customer service for a tiny issue which Georgie sorted so very quickly for me. She couldn’t do enough to assist. Thank you... See more
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Company details
About The Oak Bed Store
Written by the company
Since 2009, we have been trading as a leading provider of high-quality Solid Oak Bed Frames. Our commitment to excellence is evident in every piece we offer, as each bed frame is meticulously crafted using only the finest quality Oak trees. This ensures not only durability and strength but also an attractive finish that will enhance the aesthetic appeal of any bedroom.
We also offer Solid Oak Guest Beds and Solid Wood Bed Frames that are manufactured to the same high standard. We believe that everyone deserves a comfortable and supportive bed, and our collection is available in various sizes to meet your specific requirements. Whether you need a single, double, king size, or super king size bed, we have the perfect option for you.
One of the key features that sets our bed frames apart is the inclusion of sprung solid wood slats. These slats provide optimal support to the mattress, preventing it from dipping or sagging over time. This not only ensures a better posture but also promotes a restful and rejuvenating sleep experience.
What truly sets us apart from the competition is the fact that all of our bed frames are manufactured exclusively for us. This allows us to maintain strict quality control and offer an unrivalled combination of quality and value to our customers. We take pride in providing exceptional products that exceed expectations and deliver long-lasting satisfaction.
We are dedicated to helping you create the bedroom of your dreams. With our expertly crafted bed frames, you can enjoy the perfect blend of style, comfort, and durability. Experience the difference that our Solid Oak Bed Frames can make in your sleep and overall well-being.
Contact info
11 Fitzherbert Spur, PO6 1TT, Portsmouth, United Kingdom
- sales@theoakbedstore.co.uk
- theoakbedstore.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 2 weeks
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We are really pleased with our bedside…
We are really pleased with our bedside tables. Well made and designed.
March 13, 2026
Great service & fabulous bed
Great company to work with Georgie was available to answer queries and replied promptly. The bed is fantastic. Took a bit of time to put everything together but we wanted to take the time to make sure it was properly assembled. Lovely bed & so comfy
March 27, 2026
Unprompted review
Excellent experience
Excellent experience, great customer service and most importantly outstanding products. I ordered 3 beds, bedside tables and a mirror and extremely happy with everything.
February 24, 2026
Exceptional quality bed
Exceptional quality bed. So easy to put together and our daughter absolutely loves it
March 10, 2026
Reply from The Oak Bed Store
Thank you so much for your lovely review Louise!
I’m really glad to hear you found the bed so easy to put together and that the quality has impressed you. It’s wonderful to know your daughter loves it too!
Kind regards,
Georgie
The Oak Bed Store
Very Good mattress at a competitive…
Very Good mattress at a competitive price and good customer service.
February 24, 2026
Reply from The Oak Bed Store
Thank you so much for your review!
I’m really pleased to hear you’re happy with your Flow Halcyon Hybrid 3000 Mattress and that you found it to be good value, as well as having a positive experience with our customer service.
Kind regards,
Georgie
The Oak Bed Store
Reply from The Oak Bed Store
Thank you so much for your review John!
I’m really pleased to hear you’re happy with the quality and that the delivery was efficient too!
Kind regards,
Georgie
The Oak Bed Store
Good Quality product
Delivery was easy, communication very good, Delivery choice of date . Quality of the bed is very good especially for the price paid. We had a friend who builds furniture for a living so only took him 20 mins.
March 10, 2026
Reply from The Oak Bed Store
Thank you so much for your lovely review Mim!
I’m really pleased to hear the delivery and communication all went smoothly for you, and that you were happy with the choice of delivery date. It’s great to know you’re pleased with the quality too — especially at the price — and that assembly was nice and straightforward for you.
Kind regards,
Georgie
The Oak Bed Store
Our bed looks exactly like the…
Our bed looks exactly like the advertised picture. It looks and feels solid. The ordering process was easy. I had questions before I finalised the order. These were answered quickly and by a human! We were happy with the delivery and the assembly service.
March 9, 2026
Reply from The Oak Bed Store
Thank you so much for your lovely review Jennings!
I’m really glad to hear your bed is exactly as expected and that you’re happy with how solid it feels. It’s also great to know the ordering process was easy and that our team could help quickly with your questions.
We’re really pleased the delivery and assembly service went smoothly for you as well.
Kind regards,
Georgie
The Oak Bed Store
Superb service !!!!…
Excellent service and after service too . The mattress ordered is of superb quality , purchased at an excellent price. Would definitely recommend!!!!
March 9, 2026
Reply from The Oak Bed Store
Thank you so much for your lovely review Matthew!
I’m really pleased to hear you’re happy with your Flow Serenity Pocket Memory 2800 Mattress and that you’ve been impressed with both the service and aftercare. It’s great to know you feel it’s excellent quality and value for money.
We really appreciate the recommendation.
Kind regards,
Georgie
The Oak Bed Store
Ordered bed and mattress both delivered…
Ordered bed and mattress both delivered on time and quality not to bad for the price paid
February 2, 2026
Reply from The Oak Bed Store
Thank you so much for your review Robert!
We’re really pleased to hear everything arrived on time and that you’re happy with your bed and mattress. We always aim to offer good quality at a fair price, so it’s great to know that came through for you.
Kind regards,
Georgie
The Oak Bed Store
What a joy to deal with a company who…
What a joy to deal with a company who can be reached at the end of the phone lune. I accidentally ordered the wrong size mattress and they have been incredibly helpful in altering the order with just the cost of delivery of one item.
March 6, 2026
Reply from The Oak Bed Store
Thank you so much for your lovely review Rachel!
I’m really glad we could help get everything sorted for you and make the change to your order easily. Mistakes happen, so it’s great to hear the team were able to step in quickly and get it resolved without any hassle.
Thanks again for your feedback!
Kind regards,
Georgie
The Oak Bed Store
Very happy customer
The service I received from the team was excellent from the start, with the offer to send a sample prior to ordering, all the way through to delivery.
The order process was straight forward.
Any questions were answered promptly and professionally.
February 9, 2026
Reply from The Oak Bed Store
Thank you so much for your lovely review Susan!
I’m really glad to hear everything went so smoothly for you, from the sample through to delivery, and that our team were able to help quickly with your questions along the way.
We really appreciate you taking the time to share your feedback!
Kind regards,
Georgie
The Oak Bed Store
The Oak Bed Store is amazing :-) This…
The Oak Bed Store is amazing :-) This is my third purchase and won't be my last. The latest one was as a result of my original bed breaking after 6 years (through my son throwing himself onto it repeatedly) and despite it being out of warranty they went above and beyond to try and source a replacement part,but then a replacement bed frame when the original one couldn't be repaired. The quality and workmanship of their products is excellent.
March 5, 2026
Reply from The Oak Bed Store
Thank you so much for your lovely review Christine!
It genuinely means so much to us that this is your third purchase, and we’re really grateful for your continued support over the years. I’m sorry about the issue with your original frame, but I’m so glad we were able to help and get something sorted for you.
It’s wonderful to hear you’ve been happy with the quality throughout — and we truly appreciate you taking the time to share such kind words.
Kind regards,
Georgie
The Oak Bed Store
Reply from The Oak Bed Store
Thank you so much for your review Charles!
We’re really pleased you were happy with everything and appreciate you taking the time to share your feedback!
Kind regards,
Georgie
The Oak Bed Store
We ordered the Chester king sized…
We ordered the Chester king sized ottoman bed and the flow tranquility mattress. The bed is really well made and there is lots of storage space underneath. The mattress is very comfortable, medium-firm with a very soft top layer. The customer service is very good and they replied to my queries the same day.
January 28, 2026
Unprompted review
Reply from The Oak Bed Store
Thank you so much for your lovely review!
We’re really pleased to hear you’re happy with your Chester Ottoman bed and Flow Tranquillity mattress. It’s great to know you’re enjoying the storage space and finding the mattress comfortable too.
We’re also glad our team could help quickly with your queries — we always aim to be as responsive as possible.
Kind regards,
Georgie
The Oak Bed Store
Beautiful bed, really delighted.
Really quick postage/delivery and beautiful quality. Easy build.
March 3, 2026
Reply from The Oak Bed Store
Thank you so much for your review Ellie!
We’re really pleased to hear you were happy with the quick delivery and that the quality met your expectations. It’s great to know the build was nice and straightforward too!
Kind regards,
Georgie
The Oak Bed Store
Reply from The Oak Bed Store
Thank you so much for your review Neil!
We’re really pleased to hear everything was on time and that you found the service friendly and efficient.
Kind regards,
Georgie
The Oak Bed Store
Good product and great customer service
I got the kind of bed that I wanted along with a premium mattress for a decent price and the service was great. I specified on the order that the bed needed to be delivered either in just a few days or several weeks later once I returned from holiday. I got a call the next day to confirm that they could deliver the bed in the next few days and it arrived on time as promised.
February 12, 2026
Reply from The Oak Bed Store
Thank you so much for your lovely review Mike!
We’re really pleased we could get everything to you at the right time and that the delivery worked around your plans. It’s great to hear you’re happy with both the bed and mattress as well.
Thanks again for your support, it really means a lot.
Kind regards,
Georgie
The Oak Bed Store
They sent a couple of pieces that were…
They sent a couple of pieces that were wrong for our bed, but were able to quickly identify the problem and send new ones. Top notch customer service!
February 16, 2026
Reply from The Oak Bed Store
Thank you so much for your feedback.
I’m really sorry about the initial issue with the incorrect parts, but I’m pleased we were able to quickly identify what had gone wrong and get the correct pieces sent out to you without delay.
It’s great to hear you were happy with how everything was handled and that you felt looked after throughout.
We really appreciate you taking the time to share your experience.
Kind regards,
Georgie
The Oak Bed Store
The Oak Bed Store advertised an oak…
The Oak Bed Store advertised an oak bed. I bought the bed. They had it delivered to me. I assembled the bed. It's an oak bed. Nothing more to say.
March 2, 2026
Reply from The Oak Bed Store
Thank you for your review Martin!
We’re glad everything arrived as expected and that your oak bed is doing exactly what it says on the tin.
We really appreciate your support and hope it serves you well for many years to come.
Kind regards,
Georgie
The Oak Bed Store
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