What a lovely product, great quality and excellent price. Very straightforward to put together with clear instructions. Delivery was in 4 clearly labelled boxes which were delivered to our first floor... See more
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What a great company. Contacted them by phone as we had left it late in ordering beds for guests arriving. The lady I spoke with went out of her way to get the order out to us. Many thanks to her. The... See more
I’ve now brought several beds from the oak bed store - I buy with confidence every time knowing it’s going to be quality - this purchase was the standing mirror - I wasn’t disappointed Solid - will... See more
The beds and mattresses were as described and of excellent quality. The build instructions were very easy to follow and all of the required parts were there plus some spares. Delivery was also very go... See more
Company details
About The Oak Bed Store
Written by the company
Since 2009, we have been trading as a leading provider of high-quality Solid Oak Bed Frames. Our commitment to excellence is evident in every piece we offer, as each bed frame is meticulously crafted using only the finest quality Oak trees. This ensures not only durability and strength but also an attractive finish that will enhance the aesthetic appeal of any bedroom.
We also offer Solid Oak Guest Beds and Solid Wood Bed Frames that are manufactured to the same high standard. We believe that everyone deserves a comfortable and supportive bed, and our collection is available in various sizes to meet your specific requirements. Whether you need a single, double, king size, or super king size bed, we have the perfect option for you.
One of the key features that sets our bed frames apart is the inclusion of sprung solid wood slats. These slats provide optimal support to the mattress, preventing it from dipping or sagging over time. This not only ensures a better posture but also promotes a restful and rejuvenating sleep experience.
What truly sets us apart from the competition is the fact that all of our bed frames are manufactured exclusively for us. This allows us to maintain strict quality control and offer an unrivalled combination of quality and value to our customers. We take pride in providing exceptional products that exceed expectations and deliver long-lasting satisfaction.
We are dedicated to helping you create the bedroom of your dreams. With our expertly crafted bed frames, you can enjoy the perfect blend of style, comfort, and durability. Experience the difference that our Solid Oak Bed Frames can make in your sleep and overall well-being.
Contact info
11 Fitzherbert Spur, PO6 1TT, Portsmouth, United Kingdom
- sales@theoakbedstore.co.uk
- theoakbedstore.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 2 weeks
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A quality product with brilliant customer service
The pre purchase , delivery and post communication was excellent.
The packaging was slightly damaged, caused by the delivery company but the goods were very well packed and there was no damage.
There was no installation service for the Ottoman bed but I got help. We did struggle a bit , despite the person assisting having previously installed Ottoman's and religiously following the instructions. As we did it at the weekend there was no assistance available from the company. Some of the beds have an installation video but the one I purchased did not and that might have assisted. I did feel if I'd had a problem o couldn't resolve I would have got assistance on the Monday.
I got a mattress as well.
The quality of the installed bed is 100%
June 9, 2026
Very helpful even though there was an…
Very helpful even though there was an issue with a mattress which delayed dispatch, they got a new one and made sure we got the bed delivered in time. It is a lovely bed and we are very happy with it.
June 9, 2026
Good beds and comfortable mattresses
The beds are exactly as they are shown on the website. It was easy to put together. We got the 1000 sprung mattresses and they are very comfortable.
The delivery and communication was very good.
June 23, 2026
Excellent customer service
June 23, 2026
Great ottoman bed
Great ottoman bed - fairly easy to assemble and very heavy and sturdy!
Slight issue with delivery but that was down to the courier company who split the order with one box going to an incorrect delivery depot.
The Oak Bed Company helped to reorganise this part of the delivery.
June 8, 2026
Good communication
Good communication, well packaged, delivered in time slot, and really great sturdy bed. Very happy 🙂
June 18, 2026
We ordered new bedroom furniture and…
We ordered new bedroom furniture and are really pleased with the quality and overall look and finish. There were some issues with the delivery company which I won’t go in to in this review, but the oak bed store customer service was really helpful and very responsive. Georgie supported us through ensuring everything was delivered (and replaced due to a broken chest of drawers). We would order more furniture knowing that if anything didn’t go to plan as such with the delivery that it would be sorted in a very timely manner. Love the furniture and love the quality. Thank you
June 4, 2026
Excellent service and quality product
June 4, 2026
Terrible quality
Terrible quality. The slats were flimsy then one year and a few broken slats later the whole left side collapsed away from the frame showing cheap plywood. Horrified to purchase a bed that only lasted one year!
July 8, 2026
Unprompted review
Reply from The Oak Bed Store
Hi Lola,
We're very sorry to hear you were disappointed with your experience.
After receiving your photographs, we immediately confirmed that the issue was covered under our 5-Year Workmanship Guarantee. We offered to dispatch a brand new replacement pair of side rails for next-day delivery at no cost, as the affected component was fully covered under our warranty.
As mentioned in our email, we'd also like to clarify one point regarding the materials used. The side rails and slat support rails are manufactured from 100% solid Yellow Poplar, not plywood as stated in your review. The only plywood used within the bed frame is in the sprung slats themselves, so the components shown in your photographs is solid timber.
Although we were unable to determine the exact cause of the failure, it appeared to be an isolated issue rather than an underlying manufacturing defect. From the photographs you provided, we could clearly see that the support rail had been both glued and securely screwed during production.
Ultimately, rather than proceeding with the free replacement under the warranty, we agreed a pro-rata refund as a gesture of goodwill, which you accepted.
We're a small family-run business and we genuinely care about the quality of our products and the customers who choose to buy from us. We're truly sorry that you experienced this issue and that your bed did not meet the high standards we strive for, but we hope you can see that we acted promptly, honoured our warranty, and worked with you to reach a resolution that you were happy to accept.
Kind regards,
Aaron
The Oak Bed Store
Easy to order
Easy to order. Delivered as stated. Pleased with the bed, look and ease of assembly.
June 17, 2026
Oak Bed
Good product, very well priced, initial issue with 1 damaged package (from 6) was rectified very quickly with good communication throughout.
June 15, 2026
excellent beds ,helpful staff.
June 15, 2026
Reply from The Oak Bed Store
Hi Mrs E McCarthy,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re delighted to hear you’re happy with both your Boston and Emporia bed frames, and that you found our team helpful.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
Reply from The Oak Bed Store
Hi Megan,
We're very sorry to hear that your sample didn't arrive, and thank you for bringing this to our attention.
As soon as we became aware of the issue, we looked into what had happened and contacted you directly to apologise and resolve the matter.
I'm pleased to confirm that a replacement sample has now been sent, and I can see that it has been successfully delivered.
As a small family-run business, we genuinely care about our customers and always do our best to resolve any issues as quickly as possible. We're sorry again for the inconvenience caused and appreciate your patience and understanding.
Kind regards,
Georgie
The Oak Bed Store
Very positive experience
We are very very pleased with this oak bed frame. It is solid, and has a central supporting leg making it extremely stable (unlike some beds we tried out in a reputable store). The wood is beautiful and the bed has enough clearance under it for storage boxes. Just perfect.
It was packaged extremely well and simple to put together.
The company were very quick to get back to me every time i asked a question and the sample service was good too.
I wasn’t sure about buying a bed online without seeing it first but the company’s communication and the very positive reviews are what persuaded me (plus I couldn’t find what I wanted in a shop).
I would not hesitate to recommend The Oak Bed Company.
May 31, 2026
Reply from The Oak Bed Store
Hi Janet,
Thank you so much for your wonderful review — we really appreciate you taking the time to share such detailed feedback. We’re absolutely delighted to hear how pleased you are with your Goodwood bed frame and that you’re happy with the quality, stability, and design.
It’s great to know the packaging and assembly met your expectations, and that you found our communication and sample service helpful throughout. We’re especially pleased we were able to give you the confidence to order online — that really means a lot to us.
Thanks again for your kind recommendation and support.
Kind regards,
Georgie
The Oak Bed Store
Brilliant quality bed
Brilliant quality bed, fantastic service and arrived sooner than expected, definitely ordering from them again
June 11, 2026
Reply from The Oak Bed Store
Hi Matt,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re delighted to hear you’re happy with your Wilmore Ottoman and that everything arrived sooner than expected.
It’s great to know you were pleased with both the quality and service — and we’d be very happy to help you again in the future.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
Great ordering, delivery and replacement
Easy ordering from clear images and measurements. They kept in touch about delivery.
The headboard had a scratch, we reported next working day and they said they would replace. Courier emailed a new date, we declined and let the company know who immediately got in contact and asked for a day we could do and this we confirmed for us within minutes.
We really like the finished bed and it feels a very well built, sturdy product.
June 10, 2026
Reply from The Oak Bed Store
Hi Lauren,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re really pleased to hear you found the ordering process easy and that you were kept updated on delivery.
I’m sorry again that the headboard arrived with a scratch, but I’m really glad we were able to get this turned around quickly for you and arrange a suitable replacement date without delay.
It’s great to hear you’re happy with your Boston bed overall and that it feels well built and sturdy — that’s exactly what we aim for.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
Cannot fault this shop
Good quick delivery, offered to take cardboard if I wanted to unpack upon delivery, which I declined. Bed was easy to put together with clear instructions. The bed is great quality and looks amazing too.
June 9, 2026
Reply from The Oak Bed Store
Hi Jack,
Thank you so much for your lovely review — we really appreciate you taking the time to share it. We’re delighted to hear delivery was quick and that the team offered to help with the packaging on arrival.
It’s great to know you found the Chester Ottoman easy to put together and that you’re happy with the quality and how it looks in your home.
Thanks again for your feedback.
Kind regards,
Georgie
The Oak Bed Store
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