Omorose Boutique Reviews 4

TrustScore 3.5 out of 5

3.7

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Company details

  1. Jewelry Engraver
  2. Gift Shop
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer
  6. Jewelry Store

Written by the company

Omorose Boutique is a family run business which started as a small project in the corner of our living room in 2019. We have since had the best time growing Omorose Boutique into the brand that it is today. We are still a work in progress but we truly appreciate all of our customers WORLDWIDE and your continued support. We are more passionate than ever and look forward to designing more exclusive sparkles for you to enjoy whilst growing and expanding into a bigger, more sustainable UK Jewellery Brand of the future. Thanks again for being apart of our journey!


Contact info

3.7

Average

TrustScore 3.5 out of 5

4 reviews

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1-star

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Rated 1 out of 5 stars

They play the blame game, Take your money and your time. Do not use!!

I ordered a key ring with some personalisation. The delivery did not take too long, however on opening the wording was incorrect.
I attempted to contact the seller via shop (which tracks Etsy purchases/reviews. Five days later the seller contacted me to apologise stating they had not received my review but asked me to produce my own translation (they blamed the interpreters they use).
I used google translate and sent it to them. On 19th December 24 they stated they were putting it in post first class but asked me to change my review. Stupidly I changed it.
24th december I queried it as still not received and they said they would send me proof of posting on day stated (19th).
27th December no proof of posting received. No gift received.
Reported to Etsy for money back as they go against Etsy standards. Do not use them. I would give them 0 if I could.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Complete lack of quality control

My husband purchased a pendant from this company on Etsy. The Chinese name engraving on one side was out of alignment and I'm shocked they sent it out this way. He requested a replacement which was promised and yet nothing has arrived despite repeated communication. Extremely disappointing for the price paid.

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

Order has never arrived in spite of repeated emails to the seller

We made an order before Christmas and even paid for a tracking delivery service. The order has never arrived (now a month late) and we didn't even receive a tracking number from the seller. We have contacted the seller on a number of occasions and they are trying to suggest we have received the order when they have not even sent a tracking number. We are demanding a full refund. Don't use this company it is clearly a con.

December 20, 2023
Unprompted review

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