The One Glove Reviews 

1,044
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 438 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and performance of the products, with many stating that the gloves are the best they've worn, offering excellent grip and durability. The customer service is frequently highlighted as exceptional, with staff members being particularly helpful, efficient, and responsive. Reviewers appreciate the quick response times and the personalized approach to resolving issues, often leading to prompt replacements or exchanges. However, some customers experienced issues with product durability, reporting that gloves ripped after minimal use or had manufacturing defects. A few also noted difficulties with the packaging, specifically the protective film being hard to remove and damaging the gloves. Some people were dissatisfied with the customer service response to these issues, feeling their concerns were dismissed or that replacements were refused.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many reviewers highlighting the... See more

Customer service

Reviewers consistently express high satisfaction with customer service, often describing it as excellent,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent grip, perfect... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Response time

People report positive experiences with response times, with many reviewers praising the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Son has tried all the other big name gloves- latex lasting 4x longer, no need for sprays etc.in inclement weather, durability and performance second to none, as well as fit and style- by far the best... See more

Rated 5 out of 5 stars

Ordering was simple, delivery was fast. I did unfortunately find a small issue with one of the gloves however oneglove customer service was excellent and promptly swapped them out so I didn't lose a... See more

Rated 5 out of 5 stars

One Glove have always provided excellent service and top quality products. When reordering this time I chose the wrong size and was late returning them. Shannon was an absolute star, gave full instruc... See more

Rated 5 out of 5 stars

We got my son a new pair of gloves for Christmas which unfortunately were too big. OG were brilliant and arranged for us to exchange them. Very simple process. Unfortunately EVRI lost the parcel so OG... See more


Company details

  1. Soccer Store

Written by the company

With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,044)

431 reviews in the last 12 months

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Rated 5 out of 5 stars

First class customer service!

First class customer service from Shannon and the team following a very minor issue. I always think its a testament to how good a company are based on how they perform not just when things are going right but when their is the odd hiccup. I can honestly say that the customer service experience was flawless.

My son wears exclusively OneGlove as the fit and durability are the best we've found, especially for an active 11 year old that's training 3 times a week and a game!

March 2, 2026
Unprompted review
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Rated 5 out of 5 stars

The One Glove

The One Glove

I recently had a pair of gloves that unfortunately had a stitching fault on the grip to the wrist support. other than that they are really good gloves and have mega grip on the ball.

Reported it to the customer team and they sent me a replacement immediately. Thanks for the fast response and good customer care.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

What a Glove what a TEAM!

I’ve been using One glove for 10+ years and have only ever had issues with 1 pair of gloves in that time being recently, I raised the issue and was supported by the team within 15 minutes of reporting and within two hours a replacement pair were being shipped to me! I can’t rate the gloves highly enough but the customer service to an even higher standard!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Gloves superb. Had them for 5 years and gone through lots with so much keeping. They always deliver and are robust.

February 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Help from the customer support team

The customer support team recently helped me with a mistake I made in my order. When I contacted them they were able to track my order and fix the problem. They swapped one of my glove sizes before it got printed words on them and before the order went into shipping. I am very thankfull to them.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Purchased goalkeeper gloves for both my sons. One we had an issue with when I contacted you team shannon was very quick to get back to me and sorted the issue in a timely manner. The gloves were great quality the boys love them .highly recommend the one glove company .

January 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Our son is a very keen Under 9 Keeper…

Our son is a very keen Under 9 Keeper for local team and has gloves, padded shorts and tops from the OneGlove which is great quality. we recently had a small issue with a new pair he purchased last week. the gloves arrived yesterday, i had chat via insta reporting the issue they advised me to contact support team via email. i sent email and the response was immediate. they were already aware of the issue from the social team and a replacement pair has been shipped. Great customer service, great product.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great brand

My son has a scholarship at a professional club. He swears by this brand and won’t use any other. He’s tried multiple brands and finds these to be the best. Highly recommend.

February 19, 2026
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Rated 5 out of 5 stars

The team responded so quickly to my…

The team responded so quickly to my issue/query and the outcome was so pleasing. The effort the team put in was unreal. A very happy customer. I can't wait to use my new gloves and use the company again

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

We’ve used one glove for for over 8…

We’ve used one glove for for over 8 years.
My young lad does 4 sessions a week, plus a fake and plays at a good level.
But that is hard going on gloves. A couple of times we’ve come away from what would probably have been without knowing less suitable gloves, which haven't lasted a heavy session on Astro, more than good enough for a goalkeepers usual 45-1hr sessions once a week and game.
One glove communication has been excellent both times and resolved highly satisfactorily.

February 16, 2026
Unprompted review

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