The One Glove Reviews 

1,050
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, with many highlighting the excellent grip and comfortable fit of the gloves, often considering them the best on the market. The customer service team receives widespread acclaim for being exceptionally helpful, responsive, and efficient, often resolving issues quickly and going above and beyond to ensure satisfaction. However, some customers also noted significant issues with product durability, reporting that gloves deteriorated or ripped after very little use or even during the first match. Furthermore, a few people experienced unhelpful customer service when trying to address these quality concerns, with claims of refusal to replace or refund, and dismissive responses regarding product faults.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers highlighting the excellent grip,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as excellent,... See more

Quality

People report positive experiences with quality, consistently praising the excellent grip, comfortable fit,... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, efficiency, and... See more

Response time

Reviewers express high satisfaction with the response times, often highlighting prompt and personalized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Son has tried all the other big name gloves- latex lasting 4x longer, no need for sprays etc.in inclement weather, durability and performance second to none, as well as fit and style- by far the best... See more

Rated 5 out of 5 stars

One Glove have always provided excellent service and top quality products. When reordering this time I chose the wrong size and was late returning them. Shannon was an absolute star, gave full instruc... See more

Rated 5 out of 5 stars

We got my son a new pair of gloves for Christmas which unfortunately were too big. OG were brilliant and arranged for us to exchange them. Very simple process. Unfortunately EVRI lost the parcel so OG... See more

Rated 5 out of 5 stars

Initially a little disappointed by a slow reaction just after Xmas , not surprising really. The portal page was not appropriate as we wanted to exchange for a difference size, not a refund. The size... See more


Company details

  1. Soccer Store

Written by the company

With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,050)

437 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant company and great products

We have bought quite a few bits of kit from the One Glove for my son. The products are great quality and the delivery times were brilliant.
The customer service is fantastic with updates regularly letting you know where your product is in terms of delivery, we had to get in contact with the company and they were very quick to get back to us and more than accommodating with the questions we had

February 3, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

The best OG you'll ever see

We've been using One Glove for a few years now. The gloves speak for themselves and are used at professional level for a reason. What we really appreciate and helps set OG aside is the quality / choice / fit / great customer service / delivery / contact. And knowing who you are dealing with. If you have Q the OG team respond promptly.

January 29, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

What incredible customer service I have…

What incredible customer service I have received this evening, had a slight issue with a seem on the inside of the wrist coming away causing a hole. First issue we’ve ever had with any of the gloves and we’ve been using One Glove for the past two years. Spoke to a lovely Lady called Shannon who was amazing, so helpful and quick in responding. Unfortunately as my gloves weren’t in stock I couldn’t have an exchange so instead Shannon sent me the value of my order as a gift card plus a bit extra to cover the delivery costs. Honestly can’t speak highly enough of Shannon and the service I received this evening. I am a customer for Life! Thank you One Glove and thank you Shannon 🧤

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Had issue with the soccer gloves I…

Had issue with the soccer gloves I purchased even though I had some issues with the fit of the gloves on my son’s hand the quality of the gloves was one of the best. The customer service representative “ Shannon” reached out to me and solved the issue. I will in the future keep buying their product cause how well the gloves are made.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service! Nothing is too much trouble. Great quality products
And a fast response should you need to contact them. I would highly recommend. There are very few company’s who still go above and beyond to ensure your completely happy with your purchase, but these guys can’t help enough.
Thanks The One Glove :)

January 27, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Had an issue with a delivery which had…

Had an issue with a delivery which had gone missing by a courier however the problem was dealt with and resolved with pace by Shannon . Emails responded to quickly and overall great customer service delivered . Thank you

January 27, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Replacement gloves

We got my son a new pair of gloves for Christmas which unfortunately were too big. OG were brilliant and arranged for us to exchange them. Very simple process. Unfortunately EVRI lost the parcel so OG never received the pair back. After I emailed OG once, they organised for the replacement pair to be sent straight out without any fuss. Amazing customer service! Highly recommend.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

My son loves the gloves. Great fit and the delivery issue we had with Royal Mail was sorted quickly by Shannon. Would absolutely recommend. Thank you!

January 23, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look