Theonia Reviews 859

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the products, with many reporting positive effects on their health and well-being, such as improved sleep, increased energy, and reduced pain. Many also appreciate the clear explanations provided for the products. However, some people were dissatisfied with the delivery service and response times. Several customers experienced significant delays in receiving their orders, and some reported issues with tracking information or packages arriving damaged or left in unsuitable conditions. A number of people also mentioned a lack of communication from the company regarding order status or in response to their inquiries.

What people talk about most

Product

Consumers find product quality and delivery to be ambiguous. Many reviewers praise the high quality of... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers praised the incredibly fast... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant issues, such as orders not... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very pleased with the quality of the... See more

Response time

Users describe negative interactions with response times. Many customers report slow delivery and a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just received my first delivery (collagen). It was slow to arrive, link jn email tracker never worked and my mail to company (sent only yesterday) didn't get a reply but that's not unusual. Rea... See more

Rated 2 out of 5 stars

The probiotic product was very easy to buy however the shipping came with no indication of arrival - no tracking by at email or phone sms that the product had been processed shipped and arrived. I rec... See more

Rated 5 out of 5 stars

I buy a lot of suplements so do my research before buying .Happy to say Theonia products are top of the range not just from reviews butfrom my own experince also. Great communication from the company... See more

Rated 5 out of 5 stars

Really great quality product's, since I started taking them I have more energy and less brain fog etc I've just ordered another few item's and will continue to do so. They are well packed and the deli... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

859 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient. Iv only ordered twice but the wait was unbelievably quick. The product I purchased had great reviews and I would be like minded by same. Good company family run which is very important to me.

July 6, 2024
Unprompted review
Rated 3 out of 5 stars

First order received promptly and no…

First order received promptly and no problems.Second order yesterday completed online when a message popped up giving a special offer if I ordered two more bottles. I saw a counter 9.3 counting down. I immediately completed the screen accepting and then got a message offer no longer available. Disappointed

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered the Magnesium compllex from…

I ordered the Magnesium compllex from Theonia. I had looked at other companies , decided on Theonia, then placed my order. My 3 bottles were delivered promptly and after taking the supplements for 3 month's,I can definitely feel the benefits. I reordered a new supply of Magnesium and it again was delivered within 4 days. I would highly recommend Theonia.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent! Highly recommended company.

We find Theonia products to be beneficial. I regularly purchase Turmeric Extract Complex as it has helped with knee arthritis tremendously. I’ve gone from discussing this with my GP and his suggesting surgery in the future to tackling staircases unaided! Huge improvement.

Service and shipping are excellent and I highly recommend Theonia!

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

The Good reviews are literally fake

The Good reviews are literally fake. Ordered probiotics for more dan 80 euro. 2 weeks later still did not recieve it. This is a scam. You can also notice it by the company not replying to the bad reviews here. I would not even trust it to use even if it came because of the lack of information. I did not check this before unfortunately.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

First delivery went like a clock

The very first order/delivery went like a clock from the start till finding the parcel in the postbox in Dublin house. Had to instal an app to trace the order. Maybe it wasn't necessary..not sure...but this is what I did. The second is on the way now.

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

Disappearing Order

Placed my order on 18th May on a 1-2 day delivery. I've still not received it and it's the 30th May. There had been no response to any of my emails asking for an update.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Quick great service

Quick great service. A lot of companies should learn from this one. They really value your custom and are always there to assist you.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

I found Theonia to be very reliable…

I found Theonia to be very reliable and easy to contact to get advice about products. I have ordered twice from them already because I find their product very good and I can order in bulk of 6 which makes it much cheaper. I would have no problem recommending Theonia to family and friends as I had no bother receiving my order.

May 11, 2024
Unprompted review
Rated 1 out of 5 stars

Order not received after 6 working days

Placed an order May 16th and May 23rd order has not yet been received it.
The company website says ''We will process your order as soon as it’s placed, and send it out to you within 1 working day.'' No communication from them advising the order has been delayed or update on the status of the order
Paid 40euro

May 23, 2024
Unprompted review

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