Theonia Reviews 858

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the products, with many reporting positive effects on their health and well-being, such as improved sleep, increased energy, and reduced pain. Many also appreciate the clear explanations provided for the products. However, some people were dissatisfied with the delivery service and response times. Several customers experienced significant delays in receiving their orders, and some reported issues with tracking information or packages arriving damaged or left in unsuitable conditions. A number of people also mentioned a lack of communication from the company regarding order status or in response to their inquiries.

What people talk about most

Product

Consumers find product quality and delivery to be ambiguous. Many reviewers praise the high quality of... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers praised the incredibly fast... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant issues, such as orders not... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very pleased with the quality of the... See more

Response time

Users describe negative interactions with response times. Many customers report slow delivery and a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just received my first delivery (collagen). It was slow to arrive, link jn email tracker never worked and my mail to company (sent only yesterday) didn't get a reply but that's not unusual. Rea... See more

Rated 2 out of 5 stars

The probiotic product was very easy to buy however the shipping came with no indication of arrival - no tracking by at email or phone sms that the product had been processed shipped and arrived. I rec... See more

Rated 5 out of 5 stars

I buy a lot of suplements so do my research before buying .Happy to say Theonia products are top of the range not just from reviews butfrom my own experince also. Great communication from the company... See more

Rated 5 out of 5 stars

Really great quality product's, since I started taking them I have more energy and less brain fog etc I've just ordered another few item's and will continue to do so. They are well packed and the deli... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

858 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience with customer…

Great experience with customer service!! I mistakenly added the wrong address and contacted them to adjust it and they sent me the products again to the correct address which I did really appreciated as it was totally my fault. Above and beyond customer service and I am definitely a loyal customer now. Thank you for the great experience and the great products!

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Collagen Supplement

I purchased collagen supplements which I received promptly and within the short three weeks of taking two a day, I can already see a visible difference in my skin and nails. Made a repeat purchase.

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with product.

I have never been great about taking supplements because they didn't always agree with me. I decided to give Theonia a try, I had read good thing about the products. I am so pleased with experience. Probiotics have always been difficult for me to take along with mulitvitamins but not with Theonia's. I definitely feel better. Thanks you so much. Ease or ordering and delivery excellent. Lys Abercrombie (for some reason the account is under my daughter's name Lauren but it is my account)

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy

What you see is what you get...and good service to boot. They have a wide selection of helpful supplements available and will offer help at any time

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

Scam?

I tried to place an order but was unable to pay by Paypal or card. I wish I'd read these reviews first. I suspect this site is a scam. So far they have not replied to my email. I am keeping an eye on my bank account. Avoid.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, I noticed a difference in just two weeks. It has improved my sleep, energy levels and feel alot more relaxed.

March 15, 2025
Unprompted review
Rated 4 out of 5 stars

This is my second time ordering the…

This is my second time ordering the magnesium supplement. I appear to have had a positive affect after taking the supplement, particularly when it comes to sleep. As a post menopausal women, anything that allows me to sleep better is welcome. I've just ordered another batch so I will update my review to give an honest review after taking this second batch.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and helpful reply from customer service

The reply i received from Jake was helpful, prompt and had a nice "one on one' approach, unusual in the times we are living in! I haven't received my order yet but am getting updates which is very helpful
The whole purchasing process was incredibly easy, so I will definitely buy again.

March 6, 2025
Unprompted review

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