Theonia Reviews 858

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the products, with many reporting positive effects on their health and well-being, such as improved sleep, increased energy, and reduced pain. Many also appreciate the clear explanations provided for the products. However, some people were dissatisfied with the delivery service and response times. Several customers experienced significant delays in receiving their orders, and some reported issues with tracking information or packages arriving damaged or left in unsuitable conditions. A number of people also mentioned a lack of communication from the company regarding order status or in response to their inquiries.

What people talk about most

Product

Consumers find product quality and delivery to be ambiguous. Many reviewers praise the high quality of... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers praised the incredibly fast... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant issues, such as orders not... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very pleased with the quality of the... See more

Response time

Users describe negative interactions with response times. Many customers report slow delivery and a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just received my first delivery (collagen). It was slow to arrive, link jn email tracker never worked and my mail to company (sent only yesterday) didn't get a reply but that's not unusual. Rea... See more

Rated 2 out of 5 stars

The probiotic product was very easy to buy however the shipping came with no indication of arrival - no tracking by at email or phone sms that the product had been processed shipped and arrived. I rec... See more

Rated 5 out of 5 stars

I buy a lot of suplements so do my research before buying .Happy to say Theonia products are top of the range not just from reviews butfrom my own experince also. Great communication from the company... See more

Rated 5 out of 5 stars

Really great quality product's, since I started taking them I have more energy and less brain fog etc I've just ordered another few item's and will continue to do so. They are well packed and the deli... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

858 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Replacement sent straight away!

My order hadn't arrived after 2 weeks. When I contacted Theonia, they confirmed that the order had been lost and straight away offered to refund or resend the order asap. I requested it to be resent and look forward to receiving it!

November 6, 2024
Unprompted review
Rated 3 out of 5 stars

Bad returns

Placed an order, didn't realise it had Vitamin D in it so had to return as it states all products can be returned online
What they dont tell you is that to return it you have to pay to send it back to Germany recorded delivery so it's cost me £13 just to send it back
Not impressed

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product

Having researched many products I found the collagen excellent and saw great results very quickly. My hair and skin especially have benefited which is why I initially searched for a product. Very responsive team and fast delivery. Will continue to use this and the deals are really good value.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Don't hesitate...order with Theonia now, my experience is amazing!

I've just placed my second order with Theonia for their Tumeric extract & Magnesium Complex supplements. I cannot begin to describe what a difference they've made to me in the past month. I've had knee pain for quite a while (old age I fear), but in recent months it became unbearable. Rather than taking painkillers I decided to look for a natural alternative. Well the difference is amazing...knee pain has disappeared with days of taking these supplements! Their service, delivery and price are second to none. I would thoroughly recommend this company.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product

Only using the collagen a month now and noticing the difference in my skin. Love this product that was recommended my a friend. Really competitive prices too. I’ll be continuing to buy.

September 13, 2024
Unprompted review
Rated 4 out of 5 stars

Good communication

Ashwagandha complex product seems very good, I've taken it previously and I've found it effective. I have just ordered the probiotic, hopefully its good too. I found ordering with them was easy. The delivery took a bit longer than expected but communication with Thenoia was excellent.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great

Great company to deal with. Excellent at keeping in touch with the customer. Quickly responds to queries.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

I received my capsules today so only…

I received my capsules today so only trying them so can't attest to how good they are yet. But they get great reviews so I have every faith they will help me out. As for the company themselves they were very efficient to deal with very good communication and swift delivery. So all going well I will be dealing with them again in the future.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

A great company to deal with

A great company to deal with. Straightforward ordering, fast delivery and a great product. I bought the magnesium supplements and they're great. I've even got my husband to try them and now we're both sleeping so much better. Brilliant. A very happy customer.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Magnesium complex- fantastic

I bought the Magnesium complex - great product, perfect combination and simply makes my life so much better.
This particular combination of types of magnesium is hard to find , so I was delighted when I did find it.

August 1, 2024
Unprompted review

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