As always the service from The Online Letting Agents (TOLA) was superb.Within 48 hours of the property being listed it was let at the asking price. Likewise the customer service throughout was excelle... See more
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Excellent service this is the second time that I used their services to create an online APT with electronic signatures. They gave me information that I needed to comply, was very prompt and professi... See more
I used this company for the letting of a flat 3 years ago, and I used them again recently. 5 stars both times. I had previously used an online competitor, who were cheaper with a better website, but... See more
Company replied
I have used this company on multiple occassions over more than a decade. Professional, expert, value for money and very personable. Its always a terrific experience.
Company details
- Property Management Company
- also in
- Apartment Rental Agency
- Commercial Real Estate Agency
- Real Estate Agency
- Real Estate Agents
- Real Estate Rental Agency
Written by the company
We advertise properties on the UK's leading property websites for minimal cost, and deal with all of the administrative work, including comprehensive reference checks and a contract! A simple solution for hands-on landlords!
Contact info
Diss Business Hub, Hopper Way, IP22 4GT, Diss, United Kingdom
- 03300 883973
- info@theonlinelettingagents.co.uk
- theonlinelettingagents.co.uk
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Highly recommend
Highly recommend. Really easy to advertise your property. They are great at responding to any queries you may have. I would use again and recommend to others. Magda and Charlie were great. Thank you
Absolutely fantastic service from the…
Absolutely fantastic service from the team at online letting agents.
Faultless service even last minute change wasn’t a problem. Highly recommend anyone looking for a professional service. As landlords we are super happy with their service
I’ll not be using a high street estate agent again.
I have always used a local estate agent to market my rental properties…but won’t do so in the future. TOLA was brilliant from start to finish of the letting process. It was so easy to market my property and within a week (after a huge response) secured a tenant.
Easy & rapid to implement from a…
Easy & rapid to implement from a landlord perspective
Managed property service
Impressed by the service I received so far and from the responses I've gotten from every member of the team. From onboarding, to making sure that all required certificates are issued and scheduling remediation work, the process was flowless. I couldn't recommend highly enough!
Gold standard for support, service and value
Quite simply the best support and service of any company that I've used in the past 8 years.
We used the tenant finding and administration services - lightning responsiveness, sound advice, and great value. Most impressive of all is the continued support 8 years later when the tenancy came to an end (yes, I've been slow to write this!). Can't recommend highly enough
First class service
We had the pleasure of working with "Online letting agents" and we couldn't be happier with their exceptional service. From the very beginning, they demonstrated a deep understanding of our needs and preferences, and helping to making the entire process smooth and stress-free.
What truly sets them apart is their dedication to going above and beyond. They provided invaluable guidance throughout the entire transaction . Their commitment to ensuring we were completely satisfied didn't end just there – they continued to assist us with any post-transation queries and support with so much care and attention to details.
I'm grateful for their outstanding service. I highly recommend them to anyone in need of a dedicated and caring property agent who truly looks out for their clients' best interests. Thank you, for your exceptional service!
Consistently Excellent
I have used the services of The Online Letting Agents more times than I can remember over the past 4 years, and they have always been consistently excellent. It has always been the same team of Eleanor and Sarah, backed up by a friendly, knowledgeable team, that have always impressed me with their efficient, prompt service, and very competitive prices and just as importantly the personal touch.
I would definitely recommend The Online Letting Agents to any Landlord, you will be pleasantly surprised, and probably won’t look back - I know I haven’t.
So Far So Good
My first time using this service and so far it has been very good. Staff are responsive and professional and I like the app used to manage the letting.
Absolutely great again!
Absolutely great! I have used TOLA for a few years now and every time they impress me with their brilliant service. I would highly recommend them! Thank you once again for your efficient service and all your help.
Excellent service in tenant finding and management
Have been with The Online Letting Agents (TOLA) for a few years for full management. The tenant finding service is very efficient with easy communications and comprehensive information. The management service is also brilliant so can relax a bit on any emergency. The team is very friendly with puncture response. All in all, will stay with TOLA and highly recommended.
Always answer the phone
Ive used them twice , very good service , happy to help you and no question too stupid. Recommended
Great working with them
Great working with them, quick to respond and answered all my questions to satisfaction. A welcome change from the other agents I have interacted in past.
Highly Recommended!
Have been using online letting agents…
Have been using online letting agents for many years. Every time I have receivers outstanding customer service and prompt reply’s to all correspondences. I would defiantly recommend them.
Excellent service
Excellent service. I was badly let down by a different online agency but TOLA have been brilliant. Setting up the ad was easy and it was live within hours. They responded very quickly and positively to any queries by email. Phone calls to them were also answered promptly and helpfully. I especially like the fact that they give extra details about the potential tenants so you know a little about what the person is looking for before you phone them. All in all, I have been very impressed. I will definitely use TOLA next time I need to advertise.
Excellent service all round
Excellent service all round. Would highly recommend. I have been using them for 3 years now. Consistently excellent service.
Simple, cheap and effective
Simple, helpful and astonishingly cost effective. Beats high street letting agents in cost and effeciency
We have used TOLA before to find…
We have used TOLA before to find suitable tenants, so they were the first choice when the searching again.
Well organised website with Landlord menu options and always someone available to talk to if required.
Would not hesitate to use their services again and to recommend TOLA to Landlords and Tenants.
Highly recommended
Excellent communication, really knowledgeable, the fees very reasonable can always contact either via phone or email. Process was easy. They always had an answer to my questions. As a first time landlord they guided me through the process with easy.
They made what could have been a stressful situation really really easy.
Thank you
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