The order was not delivered and the courier used was Amazon an not Royal Mail. There was no follow up by the company to offer an explanation as to what went wrong. I have requested a refund. The co... See more
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The beakers were delivered when promised and they were well packed. I was disappointed that they were both the same design, even though their names were on them. I had previously bought for other ch... See more
Company replied
I used this company for the first time this Christmas and bought a game that was out of stock at many other places. It was good value here and postage was free. It was sent out very quickly and arri... See more
Very easy and straight forward to order. Fast delivery and kept updated with emails to let me know it had been sent out etc. Well packaged item. Will definitely order from them again. Highly recommend... See more
Company details
About The Online Toy Store
Written by the company
Let your child's imagination run wild!!!
Keep them outside with our fun and safe outdoor toys. Whether it’s summer or winter, our kids will be having lots of fun playing on their new slide or getting splashed in the pool.
Find your ultimate fancy dress costume here! From Easter to Hen parties, Halloween and many more, we have thousands of costumes for kids and adults to choose from.
We're all about making, creating, and discovering. Show off your inner Artist with arts and crafts selection or just enjoy making a mess with your little ones.
Here we have an amazing collection of the best toys and costumes to suit any taste or budget. With new Items being added each day there will something for everyone, from whats new and popular to some amazing classics. We strive to give each visitor the best possible experience from start to finish. So enjoy your visit and please don't hesitate to get in touch regarding your visit or simply to add your own input and suggestions.
Email Us: support@theonlinetoystore.co.uk
Contact info
4.2
Great
599 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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The order was not delivered and no explanation
The order was not delivered and the courier used was Amazon an not Royal Mail. There was no follow up by the company to offer an explanation as to what went wrong. I have requested a refund. The company should have been proactive in keeping me informed and not expect the customer to sort out their delivery problems.
July 22, 2026
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Order appears to have gone to the wrong…
Order appears to have gone to the wrong adress and tracking didn’t work
June 22, 2026
Easy to use website
Easy to use website. Very fast delivery. No issues at all getting what we needed. I would use again.
May 30, 2026
Deluvery was good and toys received in…
Deluvery was good and toys received in good condition
May 27, 2026
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Neat little figures at a pocket money price
Neat little figures at a pocket money price. Bought for my wife's little piece of 'fairy garden'. They're brilliant and she loves them - as do the grandchildren.
May 26, 2026
The toy is of very poor quality
The toy is of very poor quality; it broke without being touched.
March 25, 2026
Efiicient and effective service
Efiicient and effective service. Product arrived in excellent condition.
March 21, 2026
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Do not order from them !
Did not receive package! Tried to contact company and received no response. Phone kept ringing to voicemail and when sending an email, mailbox kept bouncing back stating it was full.
March 16, 2026
Unprompted review
Great experience
Great experience, I ordered they posted,I got
happy days😁 would use them again.
January 26, 2026
Excellent
Easily found what I wanted, great price and very fast delivery. Overall excellent service.
December 27, 2025
Quick delivery.
November 24, 2025
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Excellent service
Very easy to order from a large selection. Quick acceptance of the order and good communication. No problems with delivery which was a fast one.
September 1, 2025
I ordered a costume for my son
I ordered a costume for my son. Arrived quickly and the quality was good. Very pleased.
July 28, 2025
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