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42 Settlers Landing Drive, K8R0A9, Belleville, Canada
2.8
3 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Do not buy from this website.
Their shoes are cheap plastic and they do not allow you to return the shoes with a refund. They will only give you back 30% of what you paid.
Very dishonest. Don’t waste your time.
I ordered a pair of shoes over 5 weeks ago and have not received them yet. I have sent messages to customer service asking to cancel and refund the order since they have not shipped and they told me they cannot do that but my order would ship very soon. More than 2 weeks go by and still nothing. I have again demanded a refund. This company says they are out of Canada but no Canadian company I have ordered from before has had this poor service. I do not recommend purchasing from this company. Given the previous reviewer’s comments, I suspect they will want to send merchandise eventually and make it impossible to return. Avoid this company.
Do your research - this company states it is in Canada but all returns must be returned across the world at a cost that is 3x price of product. They state on their website that you must pay to return product but never mention where returns must be sent. In our case they had to be returned to Turkey at the cost of $300-$400. Shoes took forever to arrive, no branding anywhere on packaging, no branding on shoes, no packing list and the shoes shipped from Chicago, IL?? Condescending customer service who only tries to talk you into buying replacement product and then settles by offering for you to keep product at 50% off which is a joke as the product has no value if you cannot use it and will need to donate it. Quality of product is questionable and highly doubt they are genuine leather- again why no branding on the shoes? Complete scam and would highly recommend staying away from this company.
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