TheOtakuBox 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Briefly subscribed to their trading card club earlier this year. I specifically subbed for the safe for work cards. They sent me a NSFW pack on the second month. I informed them of their mistake... See more

Rated 5 out of 5 stars

Always love our Otaku box. We’ve been subscribed for over 3 years and the quality has gotten better and better. The shirts do run small, so keep that in mind. The earlier figures had issues like not b... See more

Company replied

Rated 5 out of 5 stars

I love the seasonel change with what co.es in our boxes and there always on time sometimes get bonus items as a just because I have cups hats bags coaster key chains never know what you will get I lov... See more

Company replied

Rated 5 out of 5 stars

Very interesting and fun items are chosen for the box. The figures might not be brand name but still very good quality, each figure could be sold for a little more then half the price of the box alone... See more

Company replied

Company details

  1. Anime Club
  2. also in
  3. Hobby Store

Written by the company

The Otaku Box is the only anime subscription box that lets you vote on what you get, plus there’s a figure in every box (and ecchi)!


Contact info

Breach of guidelines

All reviews

(1,772)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the otaku

Love the otaku box as someone who's been a fan of anime since a child this is everything you could want as a adult its got everything from cool gadgets to beautiful figurines

February 25, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, R!

Have a great day :). Liz🌸

Advertisement
Rated 5 out of 5 stars

I have been member for several years…

I have been member for several years and quite enjoy opening each months box. Collecting the unique figures in my opinion is the best part. I look forward to see what comes in the box just like it is Christmas. Worth the cost and a worthwhile investment.

February 24, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, Ron!

Have a great day :). Liz🌸

Rated 5 out of 5 stars

Great and awesome anime themed items!!

I love how you always get something great out of your monthly box and awesome useful items as well I've had this box delivered monthly for 2 and a half years and I still enjoy everything that comes inside! Thank you the otaku box for delivering!!

March 1, 2024
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, D!

Have a great day :). Liz🌸

Rated 4 out of 5 stars

I enjoy the Boxes

I enjoy the Boxes, though some items I find a bit niche, but still enjoyable to collect. I can appreciate that Liz keeps it entertaining and cover a lot of bases, from the optional T-Shirt and Figure, to the base box having a nice mix of things, granted now having 3 bottle opener's I think, I would gladly give one as a gift to another anime fan.

February 23, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, Kyle!

Have a great day :). Liz🌸

Rated 5 out of 5 stars

Great experience!

Great stuff able to include in the box. I love all the different options. Rias Gremory is hot so that plays a huge factor. And I received my stuff quickly and it was all really cool. But over all I would seriously recommend TheOtakuBox to others.

February 19, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, Harrison!

Have a great day :). Liz🌸

Advertisement
Rated 1 out of 5 stars

Disgusting company

Disgusting company. I unsubscribe from emails a thousand times but they bring me back to the list a couple of months later always. Once you're on, you're never off. Dodgy as fk, stay away.

February 18, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Hello Phoenix,

Please contact me at support@theotakubox.com.

Have a great day!

Rated 5 out of 5 stars

Great value for the price

I have been a member for years and I have always loved the value I get with each box. The figures are beautiful and the collectables are amazing.

February 17, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, Michael!

Have a great day :). Liz🌸

Advertisement
Rated 5 out of 5 stars

Otaku box 100% recommend

I have been a subscribed member for many years and I am never disappointed with the boxes 100% recommend

January 24, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you!

Have a great day :). Liz🌸

Rated 4 out of 5 stars

Only make 4 stares because there is…

Only make 4 stares because there is always some things to do better in the Otaku box more useful items / maybe sweatpants instead of T-shirt in a long period and then go back to the T-shirt or something else.

the support is easy to write with and fix issues and never hade any problems with them 5 stars for service.

The shipping experience Isn’t always the best because the most of the time box get som damaged, I just been lucky that the items haven’t gotten damaged to and other time the box first arrives after like 1 and a half months and other time I arrives after 2 weeks.

I have Been a part of the otaku box for like almost 3 years and love the chances and like the size of the figures only want the Quality to be a little bit better but not much as I like cheap and pretty figures and the most people should be able to afford them 👏 so I can say this is the right place to get your anime stof from 👌

September 1, 2024
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, Poul!

Have a great day :). Liz🌸

Rated 5 out of 5 stars

My experience with the otaku box since 5/12/22

I've been subscribed to the otaku box for 2 year's and 9 month's and my experience with them is pretty great I have no complaint's, my box has never been late, the loot is really good none of the loot has ever been damaged and the t-shirt's and figure's are well made I've gotten some pretty cool stuff I really like the pochita beanie and when I had to update my address the communication was pretty good too, definitely worth subscribing to.

February 14, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, B!

Have a great day :). Liz🌸

Rated 5 out of 5 stars

Always a treat

This box is always a treat to get! My partner and I look forward to getting it every month. Sometimes things arrive damaged, but such is the way of mail, and they are always amazing about replacing the damaged items. A must have for any anime fan!

February 13, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, Andy!

Have a great day :). Liz🌸

Advertisement
Rated 5 out of 5 stars

Love this box

Love this box! I've had it 2 years now and very few mistakes which were corrected promptly with an added bonus. Highly recommend.

February 13, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, Don!

Have a great day :). Liz🌸

Rated 5 out of 5 stars

A fun monthly subscription!

I've been a subscriber for a couple/few years (yeah, I've lost track how long it's been)... I had made master class and then had to cancel at one point, but Liz made it worth my while to come back. I really enjoy getting the box every month. It's a fun surprise to see what's gong to be inside. There are figures, trinkets, sometimes jewelry, and collectible trading cards and coins (those are some of my favorites). Sure, things are occasionally not perfect and there are occasions when the box feels a little bland, but that's life. I still really appreciate how much effort is put into making each box unique and special.

February 1, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, P!

Have a great day :). Liz🌸

Rated 3 out of 5 stars

Decent subscription

Honestly I've had mostly a good experience with this subscription some of the stuff I have received has been broken and some of the stuff does sometimes feel/look low quality but it's and 80 dollar box (the version I have) I'm do not expect top of the line quality and I enjoy most of the things I get if you do collect anime stuff you know the ridiculous prices it can get to i.e. 400$ bunny figures over all this is a good box there are slight problems sometimes with damage durning shipping and low quality items but it's been a positive experience for the few years I've been subscribed

February 12, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, Alex!

Please contact me at support@theotakubox.com if there is any item that needs to be replaced. I can't control how the postal office treats the boxes :(.

Have a great day :). Liz🌸

Rated 5 out of 5 stars

I really love the boxes I get each…

I really love the boxes I get each month. I started with the figures plus the misc. Stuff, then I added the shirts to the order. Love the random stuff I get.

February 11, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, Will!

Have a great day :). Liz🌸

Advertisement
Rated 5 out of 5 stars

Always looking forward the next box

Always looking forward the next box, I love the surprises, great quality items, never disappointed. Also great customer service, any question gets answered quickly. Highly recommend to anime lovers.

February 11, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, M!

Have a great day :). Liz🌸

Rated 5 out of 5 stars

An Exceptional service

Honestly it's an amazing service with amazing customer service the items you are given in your box are fun and useful and the figures are of a pretty good quality I would definitely recommend

February 9, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, Andrew!

Have a great day :). Liz🌸

Rated 5 out of 5 stars

Love my boxes

I absolutely love my boxes. They have given me so many different gifts, like hats, figures, coins, an apron, and so much more. It’s the perfect gift for someone who loves anime.

February 1, 2025
Unprompted review
TheOtakuBox logo

Reply from TheOtakuBox

Thank you, David!

Have a great day :). Liz🌸

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look